Name: The Fives Beach Hotel - Á la Carte All Inclusive
Address: Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710, Playa del Carmen, 77710
Telephone: 52-984-8772755
Rating: 9

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The Fives Beach Hotel - Á la Carte All Inclusive, Playa del Carmen | Member Rates | Dyme

Free WiFiWheelchair accessible parkingSelf parking (surcharge)Wheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool umbrellas

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Full-service spa, Boat tours nearby, Fitness facilities, Arcade/game room, Nightclub, Parasailing on site

Location

Playa del Carmen, MX

Luxurious Spa and Poolside Oasis

Indulge in massages and body treatments at the full-service spa, then unwind by one of the 7 outdoor pools. Explore recreational activities like tennis and a nightclub, or simply relax at the outdoor lounges.

Gourmet Dining and Entertainment

Enjoy 10 restaurants, including SEA OLIVE, and multiple bars offering a variety of cuisines and cocktails. Opt for 24-hour room service and savor your meal on a private balcony.

Exclusive All-Inclusive Experience

Experience a worry-free stay with meals and drinks included, access to a 24-hour business center, and convenient shuttle services to nearby attractions. Don't miss out on this ultimate luxury getaway.

Book now for a truly lavish experience at The Fives Beach Hotel & Residences - All Inclusive!

Accommodations

Rooms & Suites

Check-in

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Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

279 reviews

Highlights

+Excellent service
+Beautiful grounds

Could Improve

–Poor food quality
–Rooms need updating

Cleanliness9.2

Our room and the grounds were very clean.

Service10.0

Everyone went above and beyond to be kind and make sure we were happy.

Location10.0

Beautiful grounds and a lovely main pool area.

Room Quality8.7

Rooms were outdated and looking run down.

Amenities9.2

Great beach area and pools.

Value for Money9.1

Standard quality for this hotel tier.

Food and Beverage6.7

The food was AWFUL, with very limited options for children.

Overall Experience9.2

Mixed feelings with excellent service but significant food issues.

zacharyp803

Family · Mar 2026

Tristan and Angel are the best

Liked:I have been here for 1 night and already there have been two members of the staff who have made my short time here truly special. A big shout out to Angel for playing water polo in the pool and to Tristian who, crushed me in giant chess, but made it super fun in the process. 5 stars.

via tripadvisor

marcelopY5942ZS

Friends Getaway · Mar 2026

The Fives Beach... the best premium experience

Liked:Amazing hotel in Playa del Carmen , Mexican Caribean! The food and service is excelent. I loved the beach! The pools are really incredible. The rooms are so comfy and cozy. Nearby Cancun international airport.ideal for vacations : couples, families and friends. The hotel staff is the best!

via tripadvisor

josephcO3337EP

Family · Mar 2026

Paradiso en Mexico

Liked:The resort is great! The layout is really spread out with multiple pools, restaurants, bars and shops. The hotel staff do a great job of keeping the grounds nice and manicured. The rooms were spacious and clean. The staff are absolutely fantastic to be around and interact with. There’s always something to do with all of the activities that they plan as well. They literally have activities for everyone. I would highly recommend for family’s or groups of friends alike to travel and truly experience what the hotel has to offer. The only drawbacks that I would say about the hotel were the beach area as it was a bit rocky and not the best for kids to play in the water, but that wasn’t why we chose this location anyway. That and the checkout process. Nobody warned us that the checkout process was in fact a “process.” They ask you take a very long survey about the hotel, which would be nice to be able to take while you were there so that you could give continual and thorough feedback about great experiences/staff to recommend for appreciation, rather than to take this rushed at the end. The whole process takes about 10 min. which isn’t that long, but when there are 3 other family’s/couples in front of you also waiting, and only 1 person doing the actual checking out and cutting wrist bands, we just don’t have that much time to wait while we have a shuttle waiting to take us back to the airport. I would encourage the hotel to possibly consider the progressive survey idea as opposed to “at the end” to save guests some time and get better feedback. I would absolutely stay at this hotel again and would recommend 10/10!

via tripadvisor

dougi961

Family · Mar 2026

A family trip with memories that will last forever

Liked:We had a fun and exciting time, especially with most of our family there, 16 total. The Fives is a big resort with several pools and a beach area full of Bali beds, lounge chairs and several eateries. The restaurants are varied, offering something for everyone’s taste. The employees, whether they be maintenance people, servers or ambassadors are a joy to be with as they are always friendly, smiling and asking what they can do to enhance the experience. The resort is extremely clean, with attention to detail everywhere. First-class all the way!

via tripadvisor

Location

How to Find Us

Predio El Limonar Fraccion 2, Xcalacoco, Municipio De Solidaridad, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-8772755

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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