Playa del Carmen · mx
Hyatt Zilara Riviera Maya Adults Only All-Inclusive
8.6
Excellent630 reviews
HYATT ZILARA RIVIERA MAYA ADULTS ONLY ALL-INCLUSIVE
Playa del Carmen · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Health or beauty spa nearby, Offsite parking discounted rates available, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms
Location
Playa del Carmen, mx
Walkability
Luxurious Accommodations
Indulge in the newly renovated, adults-only Hyatt Zilara Riviera May's 291-Suite resort, offering a romantic ambiance with modern hacienda architecture and stunning views of a white sand beach.
Impeccable Service
Experience top-notch service at this all-inclusive paradise, where attention to detail and guest satisfaction are top priorities. From arrival to departure, expect nothing but the best from our dedicated staff.
Vacation Paradise
Located in the serene Riviera Maya, surrounded by mangroves and close to Cancun International Airport, this resort offers the perfect escape. With easy access to Playa del Carmen and luxurious amenities, your dream vacation awaits.
Book your stay at Hyatt Zilara Riviera May now for an unforgettable experience!
Neighbourhood
Zapote Bar is a sophisticated cocktail bar known for its creative drinks and elegant ambiance.
Río Secreto offers hiking and swimming excursions along a turquoise underground river with impressive stalactites and stalagmites.
Xplor Park is a jungle adventure park featuring zip-lining, amphibious vehicles, rafting, and underground rivers.
Xcaret Park is a waterfront eco-archaeological park offering attractions such as snorkeling and cave exploration, showcasing the natural and cultural richness of Mexico.
Explore ancient Mayan ruins within the Xcaret Park, offering a glimpse into the region's rich history.
This interactive museum allows patrons to take photos with 3D conceptual paintings across many galleries.
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FAQs
Check-in is from 03:00 PM and check-out is by 12:00 PM. Early check-in and late check-out may be available upon request.
Yes, the hotel offers swimming pool, spa, fitness center for guests.
Yes, parking is available. Contact the hotel directly for current rates.
Yes, complimentary Wi-Fi is available throughout the hotel.
Yes, the hotel has an on-site restaurant for guests.
No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.
Sustainability
Every booking through Dyme directly funds clean energy infrastructure.
No specific sustainability information is publicly available for this property. [Note: Practices reported but not independently verified.]
Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.
Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking.In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.
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Guest Reviews
Excellent
630 reviews
Highlights
Could Improve
Some complaints about cleanliness and unpleasant smells in the room.
Outstanding service from staff, treating guests like family.
Excellent beach location, easy access to a cenote.
Well-equipped rooms but with reports of unpleasant odors.
Good basic amenities, some fun activities, but potentially limited.
Decent value considering the overall experience despite some limitations.
Food was generally good but could be inconsistent.
Overall a good experience, although some areas for improvement.
Janet
Solo Traveller · Jun 2026
via Nuitee
Kayla
Solo Traveller · Jun 2026
via Nuitee
Eve
Couple · May 2026
Would be fine to stay at this hotel for 3 days , any more is too much , staff were so lovely though which is why this is
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Emma
Couple · May 2026
I did not want to leave and I cannot wait to go back!!
via Nuitee