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Hotel Punta Esmeralda Playa del Carmen

Playa del Carmen · MX

Hotel Punta Esmeralda Playa del Carmen

0
  1. Hotel Collection
  2. /Hotels in Playa del Carmen
  3. /Hotel Punta Esmeralda Playa del Carmen
Free WiFiParking (limited spaces)Free self parkingElevatorExpress check-outSmoke-free property

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Express check-out, Smoke-free property, Parking (limited spaces), Free self parking, Mosquito nets

Location

Playa del Carmen, MX

Outdoor Pool and Terrace

Indulge in our outdoor pool or admire the view from our terrace, perfect for relaxation and soaking up the Mediterranean vibes.

Dining Options

Satisfy your cravings at Resto Esmeralda, our on-site restaurant, or opt for room service during limited hours for a cozy meal in your room.

Convenient Amenities

Enjoy perks like express check-out, a 24-hour front desk, and free self-parking. Stay connected with complimentary Wi-Fi and unwind in our air-conditioned rooms with modern facilities.

Immerse yourself in the beauty of Playa del Carmen at Punta Esmeralda, just minutes away from stunning beaches and exciting attractions. Book your stay now for an unforgettable experience.

Loading rooms and rates...

Location

How to Find Us

CALLE 110 ENTE AVENIDAS 10 Y 15, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-984-390 0720

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

  • There is limited hot water on site.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is not required for transportation to and from this property.
  • A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.3

Very Good

116 reviews

Highlights

  • +Noisy area
  • +Proximity to beach
  • +Good price

Could Improve

  • –Dirty roof tops
Cleanliness4.8

Very noisy area, you can see roof tops very dirty.

Service8.3

Standard quality for this hotel tier.

Location8.8

Perfect if you plan to explore, beach is a 5-minute walk.

Room Quality8.3

Standard quality for this hotel tier.

Amenities8.3

Standard quality for this hotel tier.

Value for Money7.8

A cheap price for a good staying.

Food and Beverage8.3

Standard quality for this hotel tier.

Overall Experience7.8

Sintiendo muy satisfecho con mi vacation 🙌.

Marisol

· Aug 2025

4
Liked:Very noisy area, you can see roof tops very dirty

via Nuitee

Christian Lara

Partner · Jul 2025

10
Liked:Este hotel es perfecto si planeas salir a explorar , ofrecen desayuno y la playa queda a 5 minutos caminando. Muy satisfecho con mi vacation 🙌

via Nuitee

Leslie Mayté

Family · Jul 2025

10
Liked: cheap price for a good staying

via Nuitee

Dee

Family With Children · Jul 2025

2
Liked:Trust me when I say that this is not somewhere you want to stay. There were so many bad things about this accommodation that we just had to laugh about it, otherwise we would cry. The day staff was helpful when we first arrived and neither the fan nor AC nor TV worked in our room. She tried to help, but was not successful in fixing the problem. We stuck out the lack of AC in the extreme heat for 2 nights as there were no alternative rooms apparently, but we got no sleep because the room was stifling, plus no one in this hotel respects quiet hours and will happily be having loud conversations in the hallway for long periods of time in the middle of the night. To get a room change, we had to really fight and not take no for an answer from the night staff who seemed to be unwilling to help in any situation because it might make her actually lift a finger and do her job. Once we did get moved to a room on the same level as reception, we did finally have AC, but every night this lady was either talking loudly on the phone to her mates, or had friends at the front desk talking and laughing loudly from midnight to early hours of the morning. To then make this experience even more "exciting", the water went out for over 48hrs, the pool was a damn murky and dirty disgrace, the "breakfast provided" was literally sliced apple with maple syrup and a sprinkle of granola every day, and both rooms we had plus our friends in another room all had little bits of blood on the bedsheets.

via Nuitee

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