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Fairmont Mayakoba Riviera Maya - All Inclusive

Playa del Carmen · MX

Fairmont Mayakoba Riviera Maya - All Inclusive

9.4
Exceptional136 reviews
  1. Hotel Collection
  2. /Hotels in Playa del Carmen
  3. /Fairmont Mayakoba Riviera Maya - All Inclusive
Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingPool umbrellasAccess to nearby outdoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Full-service spa, Proposal/romance packages available, Express check-out, Area shuttle (surcharge), Free bicycles on site, Arcade/game room

Location

Playa del Carmen, MX

Discover an oasis of luxury at Fairmont Mayakoba Riviera Maya - All Inclusive, where stunning beaches meet world-class amenities.

Indulge in Relaxation: Recharge at our full-service spa, offering a range of treatments, including massages and facials, to rejuvenate the body and soul.

Gourmet Dining Options: Savor authentic Mexican cuisine at La Laguna among our 8 exquisite restaurants, or opt for the convenience of 24-hour room service. Enjoy refreshing drinks at our poolside bar or choose from 3 vibrant bars and lounges.

Unparalleled Accommodation: Retreat to one of our 401 guest rooms, each featuring Select Comfort beds, premium bedding, and private balconies. Stay connected with complimentary WiFi and unwind with LED televisions and luxurious bathrooms.

Your perfect getaway awaits—book your stay at Fairmont Mayakoba today!

Loading rooms and rates...

Location

How to Find Us

Carretera Fed.Cancún- Playa del Carmen, KM 298, Solidaridad, Playa del Carmen, QROO, 77710

Playa del Carmen · MX

52-9842063000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 6:00 AM to 8:00 PM.</li><li>Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>Cashless payment methods are available for all transactions.</li><li>Contactless check-in and contactless check-out are available.</li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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FAIRMONT MAYAKOBA RIVIERA MAYA - ALL INCLUSIVE

Guest Reviews

What Guests Say

9.4

Exceptional

136 reviews

Highlights

  • +Beautiful resort
  • +Friendly and helpful staff

Could Improve

  • –Limited food options due to closures
  • –Service inconsistencies
Cleanliness9.2

Well-kept installations but some maintenance issues with AC noted.

Service8.7

Service was lacking in some areas with long wait times reported for room service and drink orders.

Location10.0

Beautiful resort, well-located with convenient golf shuttle.

Room Quality8.7

Rooms described as beautiful, but AC issues affect comfort.

Amenities9.7

Nice amenities available, though some areas were closed for renovations.

Value for Money9.7

All-inclusive but some extra charges for certain food and drink items.

Food and Beverage9.2

Food quality praised in some areas, but limited options due to closures.

Overall Experience10.0

Overall enjoyment of the resort despite some service and food limitations.

Vas

Couple · Feb 2026

3

The phones don’t work for room service. For $3200 for 2 nights, I’d rather stay at the rosewood an have a better experie

Liked:Property is located in a beautiful part of Mexico
Disliked:The staff deliberately told me my package wasn’t all inclusive and at the end of the stay confirmed it was. This way they prevented me from spending more (or maybe that’s their strategy)

via Nuitee

Gabriel

Couple · Sep 2025

8

Stay was good. Unfortunately, it fell short of the stays we've had there before.

Liked:Unfortunately, the buffet breakfast at Laguna was closed. We always look forward to that breakfast.
Disliked:Two of our favorite restaurants were closed for remodeling. It would of been nice to know that before our booking.

via Nuitee

Chris

Family With Young Children · Dec 2024

7

Average service and exceptional prices

Liked:Comfy bed Lots of different locations to spend time
Disliked:Room overlooked building site Awful smell wafting from drains Service exceptionally slow in every restaurant

via Nuitee

Gabriel

Young Couple · Aug 2024

10

The stay exceeded my expectations in everyway. we'll be back!

Liked:The Breakfast was outstanding everywhere we ate. The Laguna buffet was awesome, Brisas was really good and even Cafe Maya was excellent!

via Nuitee