
Playa del Carmen · MX

Playa del Carmen · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Free breakfast, Meeting rooms, Full-service spa, Fitness facilities, Comprehensive recycling policy, Nightclub
Location
Playa del Carmen, MX
Escape to paradise at El Beso Adults Only at Ocean Riviera Paradise - All Inclusive, where luxury meets tranquility in the heart of Playa del Carmen.
Indulgent Spa Retreat
Rejuvenate your senses at our full-service spa, offering a variety of massages, body treatments, and facials, perfect for unwinding after a day in the sun.
Culinary Delights
Savor exquisite flavors at one of our 11 restaurants, including specialty Japanese cuisine at Sakura. Enjoy room service and relax poolside with a refreshing cocktail from our impressive selection of bars.
Exhilarating Amenities
Dive into leisure with our outdoor pool, tennis courts, and an energetic nightclub scene. Stay active with access to complimentary Wi-Fi and a dedicated concierge ready to cater to your every need.
Don’t miss your chance to experience this slice of paradise—book your stay today!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Pool access available from 8:00 AM to 8:00 PM.</li><li>A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24. </li><li>A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31. </li><li>Guests under 18 years old are not permitted at this adults-only property. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li> </ul>
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Accommodations
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Guest Reviews
Very Good
148 reviews
Highlights
Could Improve
Some staff members were reported as rude, impacting the perception of cleanliness.
Lisandro and David were highlighted for their exceptional customer service throughout the stay.
The property location is appreciated, contributing positively to the overall experience.
Rooms were generally nice, with an upgrade appreciated, despite issues with housekeeping.
The property and amenities were enjoyed, enhancing the overall stay.
Reasonable for the experience, though some issues led to a slightly lower perception.
Food received high praise, though some dining experiences were negatively impacted by heat in restaurants.
The overall experience was positive, with a couple of issues noted but overshadowed by great service.
Jason
Solo Traveller · Apr 2026
Adrian was the best part of it all… his attention to detail and service are reason enough for me to come back!
via Nuitee
Stephanie
Couple · Mar 2026
via Nuitee
Polina
Family With Children · Mar 2026
Disappointing Experience — Not a 5-Star Hotel
via Nuitee
Hugo
Couple · Mar 2026
Bad experience, far from a 5-star resort. Room smelled moldy.
via Nuitee
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