Name: Rixos Almaty
Address: Seifullina Street 506/99, Almaty, 050012
Telephone: +7 727 300 3300
Rating: 9

WiFi availableFree WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Almaty, kz

Luxury 5-Star Hotel in Almaty City Centre

Modern Rooms with Stunning Views: Experience luxury at Rixos Almaty with modern rooms offering free Wi-Fi, air conditioning, and balconies with impressive views.

Exquisite Dining Options: Indulge in international buffets and à la carte dishes at the on-site restaurant, or enjoy 24-hour dining at the Lobby Bar & Lounge.

Relaxation and Wellness: Unwind at the 2,200 m² spa with a swimming pool, gym, sauna, Turkish bath, indoor gardens, and 7 massage rooms.

Ready to experience the epitome of luxury and comfort in Almaty? Book your stay at Rixos Almaty Hotel now!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

9.0

Exceptional

261 reviews

Highlights

+Attentive staff
+Great location

Could Improve

–Poor cleanliness
–Old room condition

Cleanliness8.4

Multiple reviews indicate poor cleanliness standards.

Service10.0

The staff is described as attentive and welcoming, enhancing the overall experience.

Location9.9

Fantastic location in Almaty next to 'Golden square' of the city.

Room Quality7.8

Rooms are noted to be old and in need of renovation.

Amenities8.9

Amenities were referenced, though lacking basic items like cups.

Value for Money8.8

Price appears high relative to the room quality and amenities but is somewhat justified by location and service.

Food and Beverage8.4

Restaurant reviews indicate poor food quality and unresponsiveness of staff.

Overall Experience9.8

Despite some specific issues, guests enjoyed their stay overall, especially highlighted by staff and location.

Ahmed

Family With Children · May 2026

Overall, Hotel is very good

Liked:The hotel is great, good location, many things are nearby.

Disliked:We have been staying in the hotel many times, last time we stayed, the bathroom shower door was not working properly and the shower head was a disaster, water was not pouring normally. We complained and got switched to another room with a better shower.

via Nuitee

ABDUL GADHAF

Family With Children · Dec 2025

Disliked:Not clean at all floor carpets are very very very dirty Restaurant is also so very bad. Staffs are very unresponsive to our request. Breakfast buffet was also bad

via Nuitee

SHAFE

Solo Traveller · Dec 2025

Everything was super convenient the location, the staff, the cleanliness

Liked:Everything

Disliked:Everything was wonderful

via Nuitee

ikbel

Couple · Dec 2025

Staff is wonderful but hotel room not great for such an expensive hotel

Liked:The staff , the location

Disliked:The housekeeping and the room looked to old, Cartier dirty ,

via Nuitee

Location

How to Find Us

Seifullina Street 506/99

Almaty · kz

+7 727 300 3300

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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