Name: Sun Palace - All Inclusive Adults Only
Address: Boulevard Kukulcan Km 20 Hotel Zone, Cancún, 77500
Rating: 9.1

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Sun Palace - All Inclusive Adults Only, Cancún | Member Rates | Dyme

Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Cancún, mx

Exclusive Oceanfront Location and State-of-the-Art Accommodations

Indulge in luxury at the couples-only all-inclusive Sun Palace resort, boasting a prime oceanfront setting near Cancun's hotspots. Enjoy modern accommodations and upscale facilities for a romantic retreat.

Gourmet Dining and Entertainment

Savor exquisite cuisine at 4 specialty restaurants and unwind at 3 vibrant bars. Delight in daily entertainment, activities, and 3 infinity pools. Relax in guestrooms with double hot tubs and private balconies overlooking the ocean.

Nearby Golfing and Water Sports

Explore top-rated golf at Moon Spa and Golf Club and immerse yourself in Mayan history at archaeological sites. With a range of water sports, the Sun Palace offers endless adventures for active guests.

Book now for an unforgettable adults-only escape at Sun Palace, where luxury meets serenity.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.1

Exceptional

267 reviews

Highlights

+Friendly and helpful staff
+Excellent location and amenities

Could Improve

–Aggressive sales tactics
–Issues with shower pressure

Cleanliness8.9

The resort was clean but experiences with aggressive staff were mentioned.

Service9.9

The staff were friendly and attentive, providing excellent service throughout.

Location9.4

Top location on the beautiful beach of Cancun, very accessible from the airport.

Room Quality8.4

Rooms have comfortable beds but some issues with shower pressure were noted.

Amenities8.9

Amenities are good, with several pools and a piano bar experience.

Value for Money8.9

Although some felt pressured into timeshare presentations, overall value was decent.

Food and Beverage8.4

Food quality was decent, with fresh a la carte options, but not all meals met expectations.

Overall Experience9.9

Overall experience was very positive, with guests planning to return.

Teresa Alice

Couple · Apr 2026

I would definitely recommend this hotel. I will definitely be coming back. And the other sister, hotels Moon Palace and

Liked:The food was outstanding. The service was 20 out of 10. The property was immaculately clean.

Disliked:The pools are on the smaller side so there’s not a lot of lounge chairs unless you get out there early. That was my only issue.

via Nuitee

sahar

Couple · Mar 2026

Liked:After I checked out, the hotel let me use the facilities until I left for the airport afternoon

Disliked:I requested an upper-level room two months before check-in, but I was given a first-floor room right in front of the entertainment pool, which was very busy. That was disappointing.

via Nuitee

Gregori

Couple · Mar 2026

Award winning food poisoning

Disliked:I got violently sick at one of the restaurants. The staff was dismissive and said it’s cultural. This was probably my 7th time visiting Cancun specifically. I’m 35 and I’ve never had food poisoning. My entire trip was compromised. I wish there were consequences for carelessness in food handling.

via Nuitee

Andrey

Couple · Jan 2026

Stayed here on 4th of July and they put together a show that woulld rival anything in the USA!

Liked:We stayed at the property for during 4th of July holiday and they put on a phenomenal 4th of July event with multiple live bands, fire performers, fireworks, and even a bull riding rink. The restaurants for the evenings had good variety with the steakhouse being our favorite.

via Nuitee

Location

How to Find Us

Boulevard Kukulcan Km 20 Hotel Zone

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. The name on the credit card used for the booking should correspond to the guest staying at the property. Guests who book four nights or more will get USD 250 in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem USD 50. Other terms and conditions may apply. Please note that any other Special Requests are subject to availability and additional charges may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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Guest Reviews

What Guests Say

9.1

Exceptional

267 reviews

Highlights

+Friendly and helpful staff
+Excellent location and amenities

Could Improve

–Aggressive sales tactics
–Issues with shower pressure

Cleanliness8.9

The resort was clean but experiences with aggressive staff were mentioned.

Service9.9

The staff were friendly and attentive, providing excellent service throughout.

Location9.4

Top location on the beautiful beach of Cancun, very accessible from the airport.

Room Quality8.4

Rooms have comfortable beds but some issues with shower pressure were noted.

Amenities8.9

Amenities are good, with several pools and a piano bar experience.

Value for Money8.9

Although some felt pressured into timeshare presentations, overall value was decent.

Food and Beverage8.4

Food quality was decent, with fresh a la carte options, but not all meals met expectations.

Overall Experience9.9

Overall experience was very positive, with guests planning to return.

Teresa Alice

Couple · Apr 2026

I would definitely recommend this hotel. I will definitely be coming back. And the other sister, hotels Moon Palace and

Liked:The food was outstanding. The service was 20 out of 10. The property was immaculately clean.

Disliked:The pools are on the smaller side so there’s not a lot of lounge chairs unless you get out there early. That was my only issue.

via Nuitee

sahar

Couple · Mar 2026

Liked:After I checked out, the hotel let me use the facilities until I left for the airport afternoon

Disliked:I requested an upper-level room two months before check-in, but I was given a first-floor room right in front of the entertainment pool, which was very busy. That was disappointing.

via Nuitee

Gregori

Couple · Mar 2026

Award winning food poisoning

via Nuitee

Andrey

Couple · Jan 2026

Stayed here on 4th of July and they put together a show that woulld rival anything in the USA!

via Nuitee