Name: Red Roof Inn Syracuse
Address: 6614 N. Thompson Road, East Syracuse, NY 13206
Telephone: +1 315-437-3309
Rating: 7.2

Red Roof Inn Syracuse, East Syracuse | Member Rates | Dyme

Offsite parking discounted rates availableSecured parkingOffsite parking discounted rates availableParkingSnack bar/deliScreens / Barriers between staff and guests for safety

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

2-Star Hotel

Amenities

Front desk (limited hours), Free wired internet, Snack bar/deli, Offsite parking discounted rates available, Internet access, Housekeeping on request

Location

East Syracuse, us

Convenient Location near Syracuse University

Located just 6 miles from Syracuse University, Red Roof Inn Syracuse offers a comfortable stay with easy access to the university and other local attractions.

Cozy Accommodations with Essential Amenities

Each room at Red Roof Inn Syracuse features a flat-screen TV with cable, air conditioning, and free Wi-Fi, providing guests with a cozy and convenient space to relax.

Complimentary Services and Nearby Dining Options

Guests can take advantage of the 24-hour reception, enjoy complimentary tea and coffee in the lobby, and stay updated with the complimentary newspapers. With various dining options just minutes away, including Justin's Tuscan Grill and Joey’s Italian cuisine, guests can indulge in a variety of culinary experiences during their stay.

Book your stay at Red Roof Inn Syracuse now for a convenient and enjoyable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.2

Very Good

682 reviews

Highlights

+Location
+Peaceful environment
+Comfortable bed

Could Improve

–Cleanliness issues
–Unresponsive service for room issues
–Bug problems

Cleanliness4.8

Numerous mentions of bugs and unclean conditions, indicating poor cleanliness.

Service9.3

Service mentioned as standard but with some delays in room access and supplies.

Location8.8

Location positively noted for convenience to the airport and nearby amenities.

Room Quality5.7

Multiple complaints about room issues such as size, bugs, and maintenance problems.

Amenities6.8

Lack of basic items like a microwave and coffee maker impacted the experience.

Value for Money8.2

Slightly viewed as good value considering the price, despite various issues.

Food and Beverage7.3

Some comments regarding the lack of coffee and food options in the room.

Overall Experience6.8

General dissatisfaction due to cleanliness and room quality issues.

rosasI7593DU

Family · Apr 2026

Redroof doesn’t respect their costumers

Liked:We booked a stay from April 11 through April 25 and on April 15 we were kicked out of the hotel together with every guest because they had a court order agents shutting down the hotel with less than 2 hours notice to its guests on April 15,2026. I am beyond angry. They basically stolen 2 weeks from us. I have not received any reimbursement from them and probably never will. I end up having to pay for another hotel at least second. I’m beyond frustrated that corporate is not even addressing this problem. I will never ever use this Hotel brand again. They have no respect for they paying customers 🤬🤬🤬All we got was a crappy notice on everyone’s doors 2 hours before getting kicked out by court agents 🤬So disrespectful

via tripadvisor

Dauenhauer

Solo Traveller · Apr 2026

Liked:They let me do a late check out

Disliked:The window was broken and the door didn't lock right

via Nuitee

Leon

Family With Children · Apr 2026

Liked:Absolutely nothing. We ended up not staying the night.

Disliked:Everything. Place is falling apart and it looks like something out of a murder scene. The bathroom was so filthy with urine all over the seat and floor. Not clean at all

via Nuitee

Bell

Solo Traveller · Mar 2026

Cheap for a reason!!

Liked:Private entrance

Disliked:Property was dirty. Broken bottles and garbage all over.

via Nuitee

Location

How to Find Us

6614 N. Thompson Road

East Syracuse · us

+1 315-437-3309

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that guests must be 21 years of age to check in at this property. Guests 18 or older with valid Military ID can check in. You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Guests under the age of 21 can only check in with a parent or official guardian. You must show a valid photo ID upon check-in. Housekeeping service is offered daily for stays of 1-6 nights. Housekeeping is provided once a week for 7-night minimum stays. One, well-behaved domestic pet (cat or dog) Stays Free! Pets must be declared at check-in. Up to 2 pets allowed per room. Second pet $15/ night, not to exceed 7 nights or $105 per pet per stay. Pet not to exceed 80 pounds. Please keep your animal on a leash when outside your room. In consideration of all guests, pets must never be left unattended in the guest room. When you walk your pet on the property, please be considerate and clean up after your pet. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.2

Very Good

682 reviews

Highlights

+Location
+Peaceful environment
+Comfortable bed

Could Improve

–Cleanliness issues
–Unresponsive service for room issues
–Bug problems

Cleanliness4.8

Numerous mentions of bugs and unclean conditions, indicating poor cleanliness.

Service9.3

Service mentioned as standard but with some delays in room access and supplies.

Location8.8

Location positively noted for convenience to the airport and nearby amenities.

Room Quality5.7

Multiple complaints about room issues such as size, bugs, and maintenance problems.

Amenities6.8

Lack of basic items like a microwave and coffee maker impacted the experience.

Value for Money8.2

Slightly viewed as good value considering the price, despite various issues.

Food and Beverage7.3

Some comments regarding the lack of coffee and food options in the room.

Overall Experience6.8

General dissatisfaction due to cleanliness and room quality issues.

rosasI7593DU

Family · Apr 2026

Redroof doesn’t respect their costumers

via tripadvisor

Dauenhauer

Solo Traveller · Apr 2026

Liked:They let me do a late check out

Disliked:The window was broken and the door didn't lock right

via Nuitee

Leon

Family With Children · Apr 2026

Liked:Absolutely nothing. We ended up not staying the night.

Disliked:Everything. Place is falling apart and it looks like something out of a murder scene. The bathroom was so filthy with urine all over the seat and floor. Not clean at all

via Nuitee

Bell

Solo Traveller · Mar 2026

Cheap for a reason!!

Liked:Private entrance

Disliked:Property was dirty. Broken bottles and garbage all over.

via Nuitee