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Hilton Garden Inn Syracuse

East Syracuse · US

Hilton Garden Inn Syracuse

8.6
Excellent342 reviews
  1. Hotel Collection
  2. /Hotels in East Syracuse
  3. /Hilton Garden Inn Syracuse
WiFi availableParkingFree ParkingRestaurantSwimming poolHeated pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

East Syracuse, US

Modern Accommodations with Free High-Speed Internet

Located in the Pioneer office park, the Hilton Garden Inn Syracuse offers contemporary guestrooms equipped with complimentary high-speed internet access. Each room features a hospitality center with microwaves, refrigerators, and coffeemakers for added convenience.

Relaxation and Fitness Amenities

Guests can unwind and recharge at the indoor pool and hot tub or stay active at the well-equipped fitness center. The hotel also provides a 24-hour business center for those traveling for work, ensuring a seamless stay for all types of guests.

Dining Options and Convenience

Indulge in a delicious meal at the Great American Grill or grab a quick snack from the on-site convenience store. With spacious work desks, ergonomic chairs, and on-demand movies, guests can work or unwind comfortably during their stay at the Syracuse Hilton Garden Inn.

Book your stay now at the Hilton Garden Inn Syracuse for a perfect blend of comfort and convenience.

Loading rooms and rates...

Location

How to Find Us

6004 Fair Lakes Road

East Syracuse · US

+1 315-431-4800

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.6

Excellent

342 reviews

Highlights

  • +Friendly staff
  • +Comfortable rooms
  • +Quiet location

Could Improve

  • –Cleanliness issues
  • –Cold breakfast
  • –Limited dining options
Cleanliness7.7

There were complaints about cleanliness, such as hair in the shower and a filthy pool.

Service9.2

Staff was generally friendly, though some reviews mentioned rude bartenders.

Location9.3

Location was mentioned as quiet and easy to access, though some found it to be in an undesirable area.

Room Quality8.7

Rooms were noted as comfortable and clean, but there were mentions of outdated facilities.

Amenities8.2

Mention of out-of-order hot tub and limited dining options.

Value for Money9.2

Value perception varies, but most reviews did not explicitly criticize pricing.

Food and Beverage7.2

Breakfast was frequently mentioned as cold, impacting the overall experience negatively.

Overall Experience9.2

Overall positive experience despite some mentions of specific issues.

Hannah

Solo Traveller · Sep 2026

4

Extremely disappointing

Liked:Good bed clean room
Disliked:Dirty pool and spa, poor communication, and no free breakfast but 15$ a plate for what is essentially a continental breakfast you can get for free at any decent inn. Absolutely crap water pressure in the shower to top it all off.

via Nuitee

Michael

Family With Children · Aug 2026

8
Disliked:Very noisy occupant in room next door from 1-3 AM

via Nuitee

Susan Strait

Couple · Aug 2026

1

Horrible! Heat stuck on in July and bar employee was beyond miserable and rude

Liked:The location is the only thing that was good!
Disliked:The heat was stuck on in our room and we called up front to let them know and they said they would send somebody to fix it and never did so we literally sweat profusely all night it was beyond miserable, the staff at the bar treated my husband like he was some homeless drunk guy when he entered the bar. The lady then told other employees that he showed up drunk and beligerent and he was stone sober!! The next morning he went to get breakfast and spoke to a manager and let him know what had happened. The manager was extremely nice and was not happy with the employee who not only lied but refused to serve my husband a single beer! I had very high expectations staying there and unfortunately that place fell far below anything I expected.

via Nuitee

sharoncV5815QX

Solo Travel · Jul 2026

10

Fun time at the Hilton Garden Inn

Liked:As always the Hilton Garden in was very nice. It is my home away from home. Christina, Guy, Gabbi, and Mark always make my stay fun. My nephews got to enjoy the pool and make some friends

via tripadvisor

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