Name: DoubleTree by Hilton Hotel Syracuse
Address: 6301 State Route 298, East Syracuse, NY 13057
Telephone: +1 315-432-0200
Rating: 7.9

DoubleTree by Hilton Hotel Syracuse, East Syracuse | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingAccessible parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

East Syracuse, us

Convenient Location

Located in East Syracuse, New York, Doubletree by Hilton Hotel Syracuse offers free shuttle services to Syracuse Hancock International Airport, ensuring a hassle-free arrival and departure for guests.

Luxurious Amenities

Guests can enjoy the indoor pool, modern gym, and hot tub during their stay. The rooms are equipped with coffee facilities and cable TV, providing comfort and entertainment. The on-site business center caters to any work needs, while free toiletries in the en suite bathroom add a touch of luxury.

Delicious Dining Options

Seasons - An American Tavern serves delectable American cuisine, and guests can also opt for room service for a cozy night in.

Book your stay at Doubletree by Hilton Hotel Syracuse for a perfect blend of convenience, luxury, and great dining experiences.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

7.9

Very Good

543 reviews

Highlights

+Helpful staff
+Convenient location
+Good buffet breakfast

Could Improve

–Uncleanliness in rooms
–Slow service
–Dated facilities

Cleanliness7.0

Multiple instances of uncleanliness noted, including dirty sheets and room not thoroughly cleaned.

Service8.9

Many staff members were helpful and accommodating despite some service issues.

Location8.5

Generally safe and conveniently located, close to the airport.

Room Quality7.4

Rooms were clean but noted to be somewhat dated, with uncomfortable beds.

Amenities8.0

Good amenities available but with some inconsistencies like the pool water temperature.

Value for Money7.4

Some complaints about the breakfast not being included despite expectations.

Food and Beverage8.5

Buffet breakfast noted as fantastic, but other food service was slow.

Overall Experience7.5

Overall, a mixed experience with positives balanced by notable negatives.

Will

Couple · Aug 2026

Not a good one

Liked:Location

Disliked:The rooms where old, especially for the price, the elevator was so sketchy, wouldn’t stay here again

via Nuitee

Ramlochan

Solo Traveller · Aug 2026

Liked:Rooms were decent and clean.

Disliked:Location was not properly lit in the night, elevator to the forth floor had issues and when the rain fell, gave the feeling of leaks.

via Nuitee

Sherome

Family With Children · Aug 2026

Liked:Friendly staff easy check in

Disliked:The tub didn’t drain well

via Nuitee

lucidae2014

Business · Jul 2026

Not a good hotel for business trip

Liked:Misleading on website information about the airport shuttle service. Ready to pay $40 for the ride if you were late. House keeping is poor, no shower towels in the room. Over priced for the room. Very disappointed. Will never stay in this hotel again.

via tripadvisor

Location

How to Find Us

6301 State Route 298

East Syracuse · us

+1 315-432-0200

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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