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Palms at Wailea

Wailea · US

Palms at Wailea

8.5
Excellent159 reviews
  1. Hotel Collection
  2. /Hotels in Wailea
  3. /Palms at Wailea
WiFi availableFree WiFiParkingFree ParkingSwimming poolOutdoor pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Wailea, US

Walkability

11
Walk
16
Bike

Luxurious Villas with Stunning Views

Experience the ultimate relaxation at Palms at Wailea, just a stone's throw away from Mokapu Beach Park. Each villa boasts a spacious balcony and a fully-equipped kitchen, ensuring a comfortable stay with ocean, mountain, or garden views.

Resort-Style Amenities

Indulge in the outdoor pool, tennis club, and hot tub, or unwind with cable TV and in-room laundry facilities. With air conditioning, ceiling fans, and free Wi-Fi, every need is catered to for a perfect vacation.

Convenience at Your Fingertips

Benefit from concierge services, free parking, and a tour desk for a seamless stay. Explore nearby attractions like Wailea Golf Club and The Shops at Wailea, all just minutes away from this tropical paradise. Book your stay now at Palms at Wailea for an unforgettable getaway.

Loading rooms and rates...

FAQs

Common Questions

Check-in is from 03:00 PM and check-out is by 11:00 AM. Early check-in and late check-out may be available upon request.

Yes, the hotel offers swimming pool for guests.

Yes, parking is available. Contact the hotel directly for current rates.

Yes, complimentary Wi-Fi is available at the hotel.

No promo codes needed. As a Dyme member, you automatically receive wholesale pricing up to 35% below public rates.

Sustainability

Travel That Gives Back

Every booking through Dyme directly funds clean energy infrastructure.

5,910 tons
CO₂ Avoided Annually
~271,000
Equivalent Mature Trees Per Year
15 Central Parks
Of Mature Trees Equivalent

Sustainability at Palms at Wailea

LowHigh
Local grid: High carbon

The electricity grid in this region, not a rating of the hotel.

Emissions estimates are calculated using the local electricity grid carbon intensity for the hotel’s region, sourced from the U.S. EPA eGRID database (for U.S. properties) and Electricity Maps (for international properties). All sustainability information is derived from publicly available data sources, including hotel websites and certification bodies, and may not reflect the hotel’s actual energy usage or specific sustainability measures. Figures are approximate and provided for indicative purposes only.

Location

How to Find Us

3200 Wailea Alanui

Wailea · US

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

If traveling with children, please indicate the ages of each child in the special requests comment field when making reservations. The housekeeping service is only available at check-out. Housekeeping is not available during your stay. ***Please note: The reception is open from 08:00 to 23:00. If guests plan to arrive outside of these hours, please contact the property in advance to make special arrangements.***Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.5

Excellent

159 reviews

Highlights

  • +Great location (close to Wailea and beaches)
  • +Excellent ocean views and sunsets
  • +Large apartment
  • +Nice balcony
  • +Pool and gardens well kept
  • +Easy access to beaches, restaurants, supermarkets

Could Improve

  • –Last-minute cancellation of booked condo
  • –Replacement unit described as dirty and dated
  • –Dated furnishings (chairs, sliding screen doors, mattress)
  • –Living room warm with only a fan (AC only in bedroom)
  • –Check-in communication issues (had to call twice; email/text not received)
  • –Replacement had minimal natural light
Cleanliness5.5

Negative mention: an alternative unit was described as 'dirty' in the last-minute rebooking; suggests notable cleanliness concerns for that replacement unit.

Service10.0

Mixed reports: check-in communications and booking-email handling were poor (had to call twice, unit number/code issues), but staff answered the phone promptly both times and were reachable; overall rated high to reflect responsiveness when contacted while acknowledging initial communication gaps.

Location10.0

Very positive: reviewers repeatedly praised the location and view—close to Wailea and beaches, not in the most crowded area of Kihei, with great ocean views and sunsets.

Room Quality6.0

Mixed-to-negative: unit described as dated (chairs, sliding screen doors, mattress), living room reported as warm with only a fan, and the alternative offered had minimal natural light and old furnishings.

Amenities10.0

Positive: pool and gardens are noted as nicely kept; unit features a large apartment and a nice balcony with ocean views—some in-unit comfort issues (fan vs. AC) but on-property amenities are strong.

Value for Money9.0

Generally favorable given location, size and views, but negatively impacted by the last-minute cancellation and the poor condition of the offered alternative.

Food and Beverage8.5

Not mentioned in the reviews; assigned the target/neutral rating.

Overall Experience9.0

Mixed overall: excellent location, views, and on-site amenities contributed strongly to positive stays for some guests, while a last-minute cancellation and a dirty/dated replacement unit caused a seriously negative experience for another; net effect is positive but tempered.

peter

Couple · Mar 2026

9

Loved the location and the view. The unit was a bit dated - chairs, sliding screen doors, mattress.

Liked:The location was wonderful - close to Wailea and other beaches but not in the most crowded area of Kihei. Easy to get to beaches, restaurants, supermarkets. Our unit had great view of ocean and sunsets - one of the best features.
Disliked:Had to call twice to get unit number and door code. Not available until day before arrival but never got text or email. Per property, the email for me they got from Booking.com was a "junk" email. But someone answered the phone promptly both times.

via Nuitee

Grant

Family With Children · Mar 2026

5

Last minute change = poor experience.

Liked:Location, pool and gardens nicely kept
Disliked:Our condo booked was cancelled at last minute by email and alternative offered was dirty with terrible, old and dated furnishing and minimal natural light.a really poor experience which ruined our stay.

via Nuitee

Terri

Couple · Jan 2026

8

Comfortable for what we needed.

Disliked:television in the living room was difficult to get started. The microwave did not heat. Called twice to report this and it was switched out.

via Nuitee

Reilly

Couple · Jan 2026

10

Amazing - we will definitely book again.

Liked:The property had everything needed for a relaxing stay at the beach including beach towels, snorkel, chairs and umbrella!
Disliked:Nothing

via Nuitee

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