Andaz Maui at Wailea Resort - A Concept by Hyatt

Dusty bedding reported on the rollaway bed and worn appearance of that extra bed lowered cleanliness perception, otherwise no widespread cleanliness complaints.

Mixed: multiple reviews praise attentive, friendly and exemplary staff, but one detailed account describes rude, unprofessional and confrontational front desk interactions during check-in that significantly affected that guest.

Repeatedly praised: excellent location (Wailea area), quick walk to shops and great grounds — consistently strong location sentiment.

Mixed: Deluxe Ocean View Suite receives glowing feedback for views and balconies, but another stay reported an extremely small room and a problematic, uncomfortable rollaway that cramped the space.

Positive mentions of pool, plentiful activities and a well-regarded spa support a strong amenities rating.

Described as expensive but worth it for the Deluxe Ocean View Suite and overall experience by returning guests; generally perceived as good value when expectations are met.

Standard quality for this hotel tier

Overall very positive—property, views, amenities and many staff interactions are highly praised, though one severe check-in/service failure notably marred one guest's stay.