Grand Wailea Resort Hotel & Spa, A Waldorf Astoria Resort

Multiple reports of filthy rooms (bugs, cockroaches, hair left in bathrooms) and ants in a restaurant indicate below‑average cleanliness.

Mixed but often very strong: one rave 10‑star account praising front desk and management contrasted with reports of rude pool/beach staff and missed birthday acknowledgements; overall leans positive based on standout front‑office experiences.

Repeatedly praised — Wailea Beach location is a clear strength.

Rooms described as dated with appliances not working; once excellent but in need of upgrades, so below top tier but still functional.

Pools, slides and beach access are major positives (slides are fun and pools are beautiful), though they can be very crowded and occasionally have equipment issues.

Many comments about extreme pricing, nickel‑and‑diming (parking, chair fees), and declining value compared with past visits.

Food is frequently noted as good, though pricey; isolated hygiene issues reported at one restaurant (ants).

Mixed overall: property and amenities impress many guests and some service interactions are excellent, but inconsistent cleanliness, dated rooms and poor value perceptions temper the experience.