Name: Ho'olei at Grand Wailea
Address: 146 Ho'olei Circle, Wailea, HI 96753
Telephone: +1 808-856-2000
Rating: 10

Ho'olei at Grand Wailea | Member Rates | Dyme

WiFi availablePaid WiFiParkingFree ParkingValet parkingParking garage

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Wailea, us

Luxurious Villas with Oceanfront Views

Elegant Interiors and Modern Amenities

Convenient Location and Complimentary Shuttle Service

Experience the ultimate luxury at Ho'olei at Grand Wailea, where oceanfront villas with private elevators and Hawaiian-style patios await. Indulge in the fully-equipped kitchen, spacious seating areas, and deluxe bathrooms with deep soaking tubs. Stay active at the modern fitness center or relax by the outdoor pool and sandy beach children’s pool. With a free shuttle to nearby attractions and golf courses just minutes away, convenience is key. Book now to elevate your stay in Wailea.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

10.0

Exceptional

47 reviews

Highlights

+Great pool / activity pool access
+Wonderful ocean views
+In-unit washer & dryer
+Full kitchen
+Spacious layout and lanai for meals
+Valet parking access at main Grand Wailea

Could Improve

–No outlets on the nightstands for device charging

Cleanliness10.0

Standard quality for this hotel tier

Service10.0

Valet parking access at the main Grand Wailea was noted as great; no other service issues mentioned, so service is assessed as slightly above target to balance minor room issue.

Location10.0

Wonderful ocean views highlighted in the review, indicating an excellent location and vistas.

Room Quality10.0

Spacious unit with full kitchen, washer & dryer, lanai for meals and spread-out space; minor negative: no outlets on the nightstands.

Amenities10.0

Great pool, access to the activity pool and valet at the main property, in-room washer & dryer and full kitchen all praised.

Value for Money10.0

Standard quality for this hotel tier

Food and Beverage10.0

Standard quality for this hotel tier

Overall Experience10.0

Very positive — headline states 'Would definitely come back!' reflecting an excellent overall stay.

Nii

Solo Traveller · Mar 2026

Would definitely come back!

Liked:Great pool. Wonderful ocean views. Loved having access to a washer & dryer. Full kitchen was a plus. Enjoyed the space to spread out and meals on the lanai. Access to the activity pool and valet parking over at the main Grand Wailea was great.

Disliked:Only a minor comment -- wished there would have been outlets on the nightstands to plug in our devices.

via Nuitee

winepig64

Family · Apr 2025

Overall Great Service but Beware of Housekeeping

Liked:We stayed in a 3 bedroom that was very spacious and clean. Plenty big for our family of 4 plus our niece fresh from college graduation who also stayed with us. The "uber" service via app was great and took us quickly to the main hotel and local restaurants/shops. Despite its vast size, the service at the pool and at the cabanas was wonderful. But unfortunately, my niece left her necklace on the dresser while tanning at the cabana and it disappeared after housekeeping came... On our last day, our niece (in her early 20s) left the 2 necklaces she'd worn the entire trip on her dresser to prevent tan lines at the cabana. She noticed the housekeepers entering as she left and almost hid them but figured it was a trust worthy hotel. Unfortunately, when we got home from the pool, her Tiffany necklace (a grad gift) was no longer there. After double checking everywhere in her room, I immediately called the Ho'olei desk hoping that if it was by accident, the housekeepers could check their rags before washing them. After an hour of not hearing back (and still seeing the housekeepers on property), my niece personally walked down to the office. They still wouldn't contact the housekeepers and said they had to send security. After waiting another half hour, I called again and a man (security?) finally arrived. While filling out a form, I asked him to contact housekeeping as we know it disappeared while they were there and was sure they'd be able to find it in their rags. He said he had no way of reaching housekeeping staff either. We finally left for our last dinner on the island and I texted the office asking them to let me know after they'd spoken to housekeeping, hoping I could give my niece some good news during dinner. They texted that they wouldn't be able to speak with housekeeping until later the following day (after check out). My niece called when she landed the following day and was told to wait for a call from their insurance to work on the claim. Management has yet to reach out to us. We spent tens of thousands on this vacation, reserved cabanas most days, ate a huge meal at Nobu...I really expected more from management. I don't understand why they couldn't address the situation in the moment and try to be more helpful instead of wasting our time on our last evening. My husband feels they're all "in on it" because there is no incentive not to steal when they just submit it to insurance and Grand Wailea doesn't care to follow up. Unfortunately, they lost our trust so we will never return.

via tripadvisor

jennyjA8746AH

Family · Mar 2025

Not worth it.

Liked:When I was reading Nicole L.'s review below, I thought we must have had the same unit because I had almost the EXACT same experience. Then I looked through the photos and saw that it was actually a different unit that was just as poorly kept as the one my family stayed in! I thought that we just got a bad unit because they're all individually owned (even if booking through the resort, as we did), but apparently there are just very low standards for upkeep across the board. I'd avoid it if you have the option of staying elsewhere. To list our grievances.......... DISGUSTING carpets. There are black stains everywhere and it seems like they've never been cleaned. Stains and holes in the patio furniture cushions and pillows. Air conditioning didn't work for the first six days that we were there. Dishwasher didn't work (they couldn't replace it during our stay) and the dishes were all dirty in the cabinets when we got there. They said that they'd send someone to hand wash our dishes but didn't follow through. The pots and pans should have been thrown out ten years ago. Actually, they never should have been purchased. They had gross, cheap teflon pans and only metal cooking utensils...? So weird. The service from property management was fine. They took almost $900 off our nightly rate, but I still would have gladly paid more and stayed somewhere nicer. We were looking for five star accommodations, not a bargain. Overall, the resort was nice but also not five stars. I'd say four stars for the resort, with the Ho'olei side of things being more on par with a three star hotel. Food at the resort was okay but not amazing. Drinks were okay but not amazing. Service at the resort was inconsistent. Pools are fun for the kids, but the layout is challenging since you can't actually see where your kid is going. Skip it!

via tripadvisor

Cristen

Family With Young Children · Feb 2025

Exceptional

Liked:Gorgeous facilities, impeccable service.

Disliked:nothing

via Nuitee

Location

How to Find Us

146 Ho'olei Circle

Wailea · us

+1 808-856-2000

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Please note that additional charges apply for daily housekeeping. Please contact the hotel directly for exact charges. Please note that a daily resort charge of 25 USD (plus tax) will be added to the room rate per room, per night and includes: -local, toll-free, and credit card calls (no access fee) -High Speed Internet access and WiFi access -resort transportation between Ho'olei and Grand Wailea -beach chairs for use on Wailea BeachGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

10.0

Exceptional

47 reviews

Highlights

+Great pool / activity pool access
+Wonderful ocean views
+In-unit washer & dryer
+Full kitchen
+Spacious layout and lanai for meals
+Valet parking access at main Grand Wailea

Could Improve

–No outlets on the nightstands for device charging

Cleanliness10.0

Standard quality for this hotel tier

Service10.0

Valet parking access at the main Grand Wailea was noted as great; no other service issues mentioned, so service is assessed as slightly above target to balance minor room issue.

Location10.0

Wonderful ocean views highlighted in the review, indicating an excellent location and vistas.

Room Quality10.0

Spacious unit with full kitchen, washer & dryer, lanai for meals and spread-out space; minor negative: no outlets on the nightstands.

Amenities10.0

Great pool, access to the activity pool and valet at the main property, in-room washer & dryer and full kitchen all praised.

Value for Money10.0

Standard quality for this hotel tier

Food and Beverage10.0

Standard quality for this hotel tier

Overall Experience10.0

Very positive — headline states 'Would definitely come back!' reflecting an excellent overall stay.

Nii

Solo Traveller · Mar 2026

Would definitely come back!

Disliked:Only a minor comment -- wished there would have been outlets on the nightstands to plug in our devices.

via Nuitee

winepig64

Family · Apr 2025

Overall Great Service but Beware of Housekeeping

via tripadvisor

jennyjA8746AH

Family · Mar 2025

Not worth it.

via tripadvisor

Cristen

Family With Young Children · Feb 2025

Exceptional

Liked:Gorgeous facilities, impeccable service.

Disliked:nothing

via Nuitee