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Hotel Plaza Cozumel

Cozumel · mx

Hotel Plaza Cozumel

8.8
Excellent425 reviews
  1. Hotel Collection
  2. /Hotels in Cozumel
  3. /Hotel Plaza Cozumel
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableSwimming poolPool sun loungersExercise/lap pool

Check-in / Check-out

From 03:00 PM · Until 02:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Terrace

Location

Cozumel, mx

Breathtaking Panoramic View

Hotel Plaza Cozumel offers an exceptional panoramic view of the island and Cozumel's sea channel. Guests can enjoy stunning vistas right from their rooms, creating a memorable experience.

Convenient Location

Located just a few steps away from the Cozumel Museum, Main Square, and Ferry Pier, our hotel provides easy access to the island's popular attractions. Immerse yourself in the local culture and explore nearby landmarks effortlessly.

Satisfying Services

Whether you're here for business or leisure, Hotel Plaza Cozumel ensures a comfortable stay with top-notch facilities and services. From well-appointed rooms to attentive staff, we prioritize guest satisfaction above all else.

Book your stay at Hotel Plaza Cozumel now and indulge in luxury amidst the beauty of Cozumel!

Loading rooms and rates...

Location

How to Find Us

Calle 2 Norte No 3/5 Ave and Rafael Melgar

Cozumel · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 02:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Up to two children from 0 to 11 years old can stay for free. Please note all room rates are based on occupancy of two people only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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HOTEL PLAZA COZUMEL

Guest Reviews

What Guests Say

8.8

Excellent

425 reviews

Highlights

  • +Cleanliness
  • +Service
  • +Location

Could Improve

  • –Dated Rooms
  • –Noise Issues
Cleanliness8.5

Many reviews praised the cleanliness of the rooms and common areas, noting them as comfortable and well-maintained.

Service9.2

Several reviews mentioned the staff being very accommodating and kind, reflecting strong service quality.

Location9.3

Location was frequently highlighted as excellent, close to ferry access and local attractions.

Room Quality8.2

Some reviews noted that rooms felt a bit dated; however, they were generally spacious and comfortable.

Amenities8.8

Amenities such as the pool and lounge areas were appreciated, although some improvements were suggested for renovations.

Value for Money8.7

Given the location and services provided, many felt it was a good value, particularly for the price range.

Food and Beverage8.8

Breakfast options were well-received, with good variety reported, contributing to a positive culinary experience.

Overall Experience9.0

Overall, guests reported a very satisfying experience, balancing positives against the few critiques.

Armando

Solo Traveller · Apr 2026

10
Liked:Nice location very clean great customer service

via Nuitee

Karen

Solo Traveller · Apr 2026

9
Liked:Location..great roof top pool..excellent breakfast
Disliked:Liked everything

via Nuitee

Kevin

Couple · Apr 2026

10

me gusto!

Liked:Great fresh made Breakfast, walking distance to downtown, staff all very friendly and competent especially the front desk lady. The roof top pool was very relaxing.
Disliked:There's a few very minor maintenance issues that go along with an older building

via Nuitee

Tracy

Family With Children · Mar 2026

7
Liked:Breakfast was good. Location good.
Disliked:Loud music at night time from bars across the street. Pillows were flat.

via Nuitee