Name: Cozumel Palace-All Inclusive
Address: Rafael E. Melgar Km 1.5, Cozumel, 77600
Rating: 9.4

Cozumel Palace-All Inclusive | Member Rates | Dyme

WiFi availableFree WiFiRestaurantSwimming poolOutdoor poolIndoor pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Fitness center, Swimming pool

Location

Cozumel, mx

Luxurious Oceanfront Resort

Located in a prime oceanfront spot, Cozumel Palace offers a perfect blend of family-friendly activities and serene spa treatments.

Dining and Recreation

Indulge in culinary delights at the resort's 4 restaurants, stay active in the modern fitness center, and unwind by the pools or with the daily activities. In the evenings, sip on cocktails at the bars, join themed parties, or relax in the guestrooms with double spa baths.

Adventure and Exploration

Explore the nearby Palancar Reef, go deep-sea fishing, or try snorkeling and diving. With on-site car hire and a travel agency, discovering the area is convenient. Plus, enjoy complimentary access to sister hotels in Cancún, excluding Le Blanc.

Book your stay at Cozumel Palace now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

401 reviews

Highlights

+Outstanding service from staff
+Beautiful location and amenities

Could Improve

–Suggestions for improvement in quiet hours
–Underutilized areas for adult relaxation

Cleanliness9.2

Room cleaning was highly praised, especially Miguel's attention to detail.

Service9.7

Multiple staff members were highlighted for their outstanding service and attentiveness.

Location9.3

Guests enjoyed the ocean view and well-positioned resort.

Room Quality9.7

Rooms were described as spacious, comfortable, and well-equipped.

Amenities9.2

Amenities such as pools and wellness services received positive feedback.

Value for Money9.2

Guests felt the quality of service and accommodations justified the price.

Food and Beverage9.2

Food was noted as delicious, with special recognition for the breakfast.

Overall Experience9.6

Guests reported a wonderful stay with few suggestions for improvement.

ChelseaV

Family · Jul 2026

Beautiful resort with an amazing staff!

Liked:We stayed here for the first time in June - me, my husband, and three kids (10, 7, 3). We had an amazing time! The food was delicious at all the restaurants (we especially loved Momo and Flamingos), the drinks were yummy, views amazing, and staff exceptional. A few highlights: Entertainment and Kids crew were FANTASTIC. Fernando and Moises had our kids involved in every volleyball game, every race etc. They were so much fun and brought so much energy. Leslie, Yara, Maria, and Diane with the kids crew were something else. They remembered our kids names and would go looking for them, making sure they knew about all the activities for the day. There was face painting, glitter tattoos, key chain and bracelet making, games, etc. not to mention the fun kids room. They were so kind and my kiddos had so much fun with them. We also had so many great servers throughout the week - Omar and Betsabe. Shout out to Antonio at Flamingo and Chacaron at Momo who helped make those restaurants so delightful. Martha at the breakfast brunch...sweetest lady EVER. We would walk in and she would come give us all hugs and talk to the kids. The workers at the Cafe were great - so patient with my kids 500 cake requests and they made great coffee. Super yummy treats, snacks, and ice cream there and it was open late which was really nice! Check in was wonderful. We all got a cold drink right away and me and my daughter received a flower. Small touches that made us feel special. It was quick and our bags were brought up almost immediately. Another thing I loved was that your room key was a part of your bracelet so no need to worry about forgetting or losing your room key anywhere! One of our favorite parts of the trip was the snorkeling off the dock. We went almost daily! We saw beautiful fish, an eel, and manta rays right off the resort. The resort has snorkeling gear to use along with long boards and kayaks. No need to even ever leave. The resort was well maintained, very clean, and modern looking. We went during off season and received an amazing deal for the week as well. It is in a great location to the ferry and fun shopping as well. I would come back here a thousand %!

via tripadvisor

anthonyi16

Family · Jul 2026

Great stay at Cozumel Palace

Liked:Amazing time at the Palace Cozumel. We really enjoyed the experience- staff was super friendly. Special thanks to Perla and Jesus (Momo) for their amazing service.

via tripadvisor

Trip783344

Family · Jul 2026

THE BEST!

Liked:I have been vacationing at Cozumel Palace for 35+ years! Each and every time my expectations are exceeded. EVERYTHING about the palace is perfect. We just celebrated my daughter’s wedding there. It was magical! The staff is unmatched by anywhere else I’ve been in my 60 years of travel. Ana, Isiah,Abraham, Joel, Martta, Fiji, just to name a few! We love you all and are Always so grateful to be your guests! Thank you Thank you Thank you God Bless you all everyday!

via tripadvisor

cheryllynnl2015

Couples · Jun 2026

The best in the Caribbean!

Liked:We have stayed at some very highly rated resorts throughout the Caribbean and we always compare everything to our “home away from home” Cozumel Palace. We have stayed at Cozumel Palace twice a year, or more, for at least 12 years. In fact, we had such a great time in March 2026, we made a last minute booking for May 2026! That in itself says something and it’s not because of our membership, we have the lowest level. It’s because of the people, the experiences we have at Cozumel Palace and the incredible kindness and excellent service we always receive. From the moment we arrive and our favourite bellman Isiais greets us by name, to the day we check out and our sweet friend Ana at the front desk cuts off our bracelets, we are well taken care of. Isiais is so patient! He must have explained the TV to us 20x over the years. Did you know Ana is a mermaid? She is a huge advocate for the ocean and the creatures we enjoy so much under warter! She is also quite a prankster! Vicente, the vacation planner, is incredibly helpful in organizing our stay. He makes sure we have all that we need for diving, the spa, excursions and extras like special dinners or events. He explains our resort credits and what we can or cannot use them for. He has also made several very good recommendations when we have asked for suggestions of places to go off the property to eat or to shop. We really appreciate his assistance and his gentle nature. Jose and Dora at Client Services add that little extra special touch to our vacation and Jose is hilarious too. All of the staff at Cozumel Palace go above and beyond to make sure you have the best vacation possible. There are too many amazing staff to mention them all but I always take notes of the highlights: Michelle at the Spa, Antonio at Momo’s, Joel and Eddy are great resources for wine and food and are so passionate about what they do! Alessandra at the Café is lovely, Perla at the beach bar/restaurant works her butt off with a beautiful smile! Miguel at Flamingo’s worked so hard and it was incredibly hot! Of course Martha is famous for her hugs and Fili has the best laugh! Last but not least, we can’t go to Cozumel Palace without diving with our favorite dive master Walter! Mariano is also a great resource when you can’t find a critter in the book and Luis and Joseph were very attentive deck hands! I’ve lost count of how many times we’ve stayed, so if you have any questions, please feel free to ask me!

via tripadvisor

Location

How to Find Us

Rafael E. Melgar Km 1.5

Cozumel · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information. In an attempt to prevent cases of fraud, please note that the credit card used to make the reservation must be presented when checking in and that the cardholder must also be present. If this is not the case, any previous payment shall be deemed invalid, and full payment for the reservation shall be charged at check-in. Guests who book four nights or more will get $250 USD in Resort Credit. A 16% service fee applies to services paid with Resort Credit. Maximum Spa credit allowed to redeem $50 USD. Other terms and conditions may apply. All promotional benefits are subject to change or may be suspended at any time without prior notice. These promotions are not transferable to guests in other rooms. Information is subject to change without prior notice. Other terms and conditions may apply. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Explore More

Nearby Hotels

Presidente InterContinental Cozumel Resort & Spa by IHG

9.2/ 10

★★★★★

Presidente InterContinental Cozumel Resort & Spa by IHG

Carretera A Chankanaab Km 6-5

1,169 reviews

8.4/ 10

★★★★

The Westin Cozumel

Carretera Costera Norte Km. 4.8

403 reviews

9.0/ 10

★★★★

Playa Azul Cozumel

Carr. a San Juan Km. 4

649 reviews

8.8/ 10

★★★★★

Hotel B Unique

Carretera Playa San Juan Km 2.5

698 reviews

9.2/ 10

★★★★

The Explorean Cozumel All Inclusive

Carretera a Chankanaab km 7.5

332 reviews

8.4/ 10

★★★★

Meliá Cozumel All Inclusive

Carretera Costera Norte KM 5.8

481 reviews

Why Dyme

Travel Smarter. Make an Impact.

Every trip you book through Dyme funds renewable energy projects around the world. Same hotels, better prices, real change.

Save up to 35%

Exclusive member rates on 2M+ hotels worldwide

Fund Clean Energy

Your booking directly finances renewable electricity

Price Guarantee

Find a lower rate anywhere and we'll match it

Stay in the loop

Travel deals, sustainability updates, and no spam. Ever.

Guest Reviews

What Guests Say

9.4

Exceptional

401 reviews

Highlights

+Outstanding service from staff
+Beautiful location and amenities

Could Improve

–Suggestions for improvement in quiet hours
–Underutilized areas for adult relaxation

Cleanliness9.2

Room cleaning was highly praised, especially Miguel's attention to detail.

Service9.7

Multiple staff members were highlighted for their outstanding service and attentiveness.

Location9.3

Guests enjoyed the ocean view and well-positioned resort.

Room Quality9.7

Rooms were described as spacious, comfortable, and well-equipped.

Amenities9.2

Amenities such as pools and wellness services received positive feedback.

Value for Money9.2

Guests felt the quality of service and accommodations justified the price.

Food and Beverage9.2

Food was noted as delicious, with special recognition for the breakfast.

Overall Experience9.6

Guests reported a wonderful stay with few suggestions for improvement.

ChelseaV

Family · Jul 2026

Beautiful resort with an amazing staff!

via tripadvisor

anthonyi16

Family · Jul 2026

Great stay at Cozumel Palace

Liked:Amazing time at the Palace Cozumel. We really enjoyed the experience- staff was super friendly. Special thanks to Perla and Jesus (Momo) for their amazing service.

via tripadvisor

Trip783344

Family · Jul 2026

THE BEST!

via tripadvisor

cheryllynnl2015

Couples · Jun 2026

The best in the Caribbean!

via tripadvisor