Cozumel · MX

Hotel Pal Cozumel

Name: Hotel Pal Cozumel
Address: 15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600, Cozumel, 77600
Telephone: 52-987 118 5604
Rating: 6.8

6.8

Good16 reviews

Free WiFiStreet parkingHealth or beauty spa nearbyHealth or beauty spa nearbyCoin laundry on siteConcierge service

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Scuba diving nearby, Free breakfast, Multilingual staff, Express check-out, Smoke-free property, Tours/ticket assistance

Location

Cozumel, MX

Discover your perfect coastal getaway at Hotel Pal Cozumel, an ideal blend of comfort and convenience in the heart of Cozumel.

Centrally Located

With just a short stroll to the Benito Juarez Park and Cozumel Maritime Terminal, you'll be right in the center of it all. Explore nearby attractions like the Museo de la Isla de Cozumel and enjoy the vibrant local culture at the Central Plaza.

Comfortable Accommodations

Unwind in one of our 12 air-conditioned rooms, complete with flat-screen televisions and private balconies that offer stunning views. Stay connected with complimentary Wi-Fi and enjoy modern amenities that ensure a restful stay.

Relax and Recharge

Treat yourself to a complimentary continental breakfast before lounging by our outdoor pool or indulging in a rejuvenating onsite massage. With our attentive multilingual staff and bar/lounge services, your relaxation is our top priority.

Don’t miss the chance to experience the allure of Cozumel. Reserve your stay at Hotel Pal Cozumel today!

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Location

How to Find Us

15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600

Cozumel · MX

52-987 118 5604

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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Cozumel · MX

Hotel Pal Cozumel

6.8

Good16 reviews

Free WiFiStreet parkingHealth or beauty spa nearbyHealth or beauty spa nearbyCoin laundry on siteConcierge service

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Classification

3-Star Hotel

Amenities

Scuba diving nearby, Free breakfast, Multilingual staff, Express check-out, Smoke-free property, Tours/ticket assistance

Location

Cozumel, MX

Discover your perfect coastal getaway at Hotel Pal Cozumel, an ideal blend of comfort and convenience in the heart of Cozumel.

Centrally Located

Comfortable Accommodations

Relax and Recharge

Don’t miss the chance to experience the allure of Cozumel. Reserve your stay at Hotel Pal Cozumel today!

Loading rooms and rates...

Guest Reviews

What Guests Say

6.8

Good

16 reviews

Highlights

+Location

Could Improve

–Limited parking
–Expensive breakfast
–No spa services

Cleanliness3.0

Guests had consistent complaints about cleanliness, with multiple reviews mentioning dirty rooms and bathroom issues.

Service5.3

Mixed feedback on service, with some guests mentioning apathetic staff and check-out issues, while others appreciated certain aspects like location.

Location9.3

Location was highlighted as a significant positive aspect by most guests, being in close proximity to town and ferry port.

Room Quality5.9

Room quality received varied feedback, with mentions of rundown walls, bathroom issues, and uncomfortable beds in some reviews.

Amenities5.1

Guests expressed disappointment in the amenities provided, with mentions of lack of towels, no housekeeping, and subpar pool and air conditioning.

Value for Money5.3

Mixed opinions on value for money, with some guests feeling the hotel fell short of expectations for the price paid.

Food and Beverage4.5

Negative feedback on food and beverage services, with complaints about delayed breakfast service and lack of variety.

Overall Experience4.7

Overall experience was below average, with multiple guests expressing dissatisfaction with the hotel's condition and services.

Genoveva

· Mar 2021

Ampliamente recomendable

Liked:Un lugar tranquilo y bien ubicado, con desayuno rico y buen trato de los empleados.

via Nuitee

Verified traveler

Friends · Feb 2021

Liked:One of the worse hotel experiences I have had. Room was not clean. There were stains in the linen and towels. The walls and furniture were old and worn down. Staff was rude and not helpful. They insulted me and refused to accommodate our requests. I refused to stay in a place where I can’t trust its higiene during a pandemic, and left. They refused to return my money and I had to pay for two hotels.

via Nuitee

Mathias

· Jan 2021

Small hotel, walking distance

Liked:For the Price, it was okay.

via Nuitee

Minerva Marlen

· Jan 2021

Agradable para descansar

Liked:Mi experiencia fue agradable pudimos descansar

via Nuitee

Location

How to Find Us

15A Avenida Sur 106, Centro, Entre Benito Juarez y 1 Era Sur, Cozumel, QROO, 77600

Cozumel · MX

52-987 118 5604

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Important Information

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
The property is professionally cleaned.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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