Cozumel · MX

Hotel La Casona Real

Name: Hotel La Casona Real
Address: Avenida Juarez, 501, Cozumel, 77600
Rating: 8.4

8.4

Excellent177 reviews

WiFi availableFree WiFiSwimming poolOutdoor poolScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Cozumel, MX

Complimentary Coffee Services and Outdoor Pool

Hotel La Casona Real, just 400 metres from Cozumel’s Main Square, welcomes you with complimentary coffee services and an inviting outdoor swimming pool.

Rustic Rooms with Free Wi-Fi

Indulge in the rustic and colourful décor of our rooms, equipped with cable TV, air conditioning, and free Wi-Fi access. Enjoy the convenience of a private bathroom with shower and complimentary toiletries.

Convenient Location and Local Assistance

Situated near a variety of restaurants and only a 10-minute walk from the ferry dock to Playa del Carmen, our hotel offers easy access to popular sites. Our staff is ready to assist you with information on touristic attractions, ensuring a memorable stay.

Book now and experience the charm of Hotel La Casona Real in Cozumel!

Loading rooms and rates...

Location

How to Find Us

Avenida Juarez, 501

Cozumel · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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Cozumel · MX

Hotel La Casona Real

8.4

Excellent177 reviews

WiFi availableFree WiFiSwimming poolOutdoor poolScreens / Barriers between staff and guests for safetyLaundry washed per local authority guidelines

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

WiFi available, Free WiFi, Non-smoking rooms, Air conditioning, Swimming pool, 24-hour front desk

Location

Cozumel, MX

Complimentary Coffee Services and Outdoor Pool

Hotel La Casona Real, just 400 metres from Cozumel’s Main Square, welcomes you with complimentary coffee services and an inviting outdoor swimming pool.

Rustic Rooms with Free Wi-Fi

Convenient Location and Local Assistance

Book now and experience the charm of Hotel La Casona Real in Cozumel!

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

177 reviews

Highlights

+Comfortable rooms
+Good location
+Helpful staff
+Swimming pool
+Filtered/dispensed water
+Hot shower

Could Improve

–Air conditioning issues in some rooms
–Street/bar noise
–TV problems
–No in-room safe

Cleanliness8.4

Standard quality for this hotel tier (no cleanliness issues mentioned in reviews).

Service9.2

Consistently praised: staff described as very nice and helpful, staff called taxis for guests and received enthusiastic mentions ('Staff!!').

Location8.0

Convenient location (about 6 blocks from town, close to stores/restaurants) but some negatives from street/bar noise affecting rooms.

Room Quality7.0

Mixed: rooms described as comfortable with private bathrooms, hot water and fans, but notable issues with air conditioning not cooling in two rooms and some TV problems.

Amenities9.4

Strong positives: swimming pool, filtered/dispensed water available in common areas; minor negatives noted (TV issues, no in-room safe), but overall amenities were highlighted as a plus.

Value for Money8.4

Standard quality for this hotel tier (value not specifically discussed in reviews).

Food and Beverage8.4

Standard quality for this hotel tier (no food/beverage service details beyond filtered water mentioned).

Overall Experience8.4

Generally positive overall: guests said they would stay again, praising staff, location convenience and pool, while noting some noise and occasional room/AC/TV issues.

Sandra Ellen

Family With Children · Mar 2026

Liked:Staff!!

Disliked:TV issues.

via Nuitee

Teresa

Couple · Feb 2026

We would stay there again.

Liked:Location was convenient, about 6 blocks from town. Staff was very nice and helpful. It was nice having the swimming pool. They offer filtered water. Fairly close to stores and restaurants. We never needed to take a taxi. Air conditioning and a fan in the room. Nice hot water for showering.

Disliked:The noise from the street and the bar was a little loud, but it didn’t bother us too much. There’s no security safe in the room, but the hotel seems very safe.

via Nuitee

Jesus Rene Chion

Couple · Dec 2025

Exactly what they described! Amazing support by the personnel

Liked:The hotel is very close to downtown. Next to it, there are several services: Drugstore, groceries, restaurants. But the most important highlight is the hotel personnel! They were amazingly kind and gentle with us! My partner got sick and they were always helping me during this.

via Nuitee

Ásgeir Páll

Couple · Oct 2025

We enjoyed out stay, and the little decorations the staff do with the towels are fun and it all makes for a fun atmosphe

Liked:Staff was friendly. The bed is king sized so there was more than enough room for us.

via Nuitee

Location

How to Find Us

Avenida Juarez, 501

Cozumel · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.