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Grand Park Royal Cozumel - All Inclusive

Cozumel · mx

Grand Park Royal Cozumel - All Inclusive

7.9
Very Good1,100 reviews
  1. Hotel Collection
  2. /Hotels in Cozumel
  3. /Grand Park Royal Cozumel - All Inclusive
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantPool sun loungers

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms, Air conditioning

Location

Cozumel, mx

Luxurious Caribbean Getaway

Crystal Clear Waters and Vibrant Reefs: Immerse yourself in the stunning underwater world with breathtaking reefs attracting divers from all over.

Family-Friendly Activities: From 4 swimming pools to supervised children's programs, Spanish lessons, and daily entertainment, there's something for guests of all ages.

Convenient Location: Explore Cozumel's natural beauty with easy access to marine parks and vibrant nightlife. Plus, enjoy exclusive discounts at the Royal Village Shopping Centre.

Experience the best of Cozumel at Grand Park Royal Cozumel All Inclusive.

Loading rooms and rates...

Location

How to Find Us

Playa Paraiso Km 3.5 Carretera A

Cozumel · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. The Grand Park Royal Cozumel offers direct access to the Royal Village Shopping Centre, and guests receive special discounts when showing their wristband in shops. Reservation required (some restaurants). Service for guest over 12 years old (some restaurants). Dress code lunch: Sleeves shirt for men and dry clothes for all guests. Dress code dinner: Gentlemen: Long pants, sleeves shirt and close-toed shoes. Maximum occupancy in the room: 4 people. Maximum 5 reservations with the same guest name. Term and conditions apply, please check the policy section. Upon check-in, all our guests are required to present a government-issued ID. Accompanying minors need to show a birth certificate or school ID with photo. An environment fee of 76.00 MXN per night per room is not included and will be requested by hotel at check in. When booking more than 5 rooms, different policies and additional supplements may apply. Children aged 0 -6 years can stay free of charge. Children aged 7 to 12 pay a fee. From age 13 onwards, the adult rate applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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GRAND PARK ROYAL COZUMEL - ALL INCLUSIVE

Guest Reviews

What Guests Say

7.9

Very Good

1,100 reviews

Highlights

  • +Multiple pool areas
  • +Good staff service

Could Improve

  • –Poor cleanliness
  • –Awful food variety
Cleanliness6.6

The room had a strong mold smell despite reporting the issue, indicating poor cleanliness.

Service9.1

Service was minimal unless tipping was involved, indicating below-average service.

Location8.6

Beach location next to a busy port raises concerns about water quality and swimming experience.

Room Quality8.1

The room quality was nice overall but affected by the strong mold smell.

Amenities10.0

The resort provides multiple pool areas and activities like yoga and shows.

Value for Money7.6

Value diminished due to poor food quality and service issues, not meeting expectations.

Food and Beverage5.6

Consistently poor food quality, including bland meals and limited options.

Overall Experience7.6

Overall dissatisfaction with the experience, did not meet the expectations.

Brenda

Extended Group · May 2026

6
Liked:The food was good, and fresh fruit was provided at all times. The coffee shop was really convenient. The room was clean.
Disliked:The staff is rude. I emailed Diego Burgos about my transportation, but I never received a reply. It's really unprofessional that I didn’t get any help or a reply back. The pools were disgusting, they weren't cleaned overnight. I was told they had an all-adult pool but there were kids in the pool and the staff didn't ask them to leave the pool.

via Nuitee

Deborah

Couple · May 2026

2
Disliked:The food was very poor and extremely disappointing - mostly cold. The pool was full of people drinking and was very noisy. We were moved rooms 3 times because of poorly functioning air conditioning units. And there was little chance of finding a nice spot on the 'beach'.

via Nuitee

Brad

Extended Group · May 2026

8
Liked:The staff was over the moon in friendliness, customer service, humor, all around exceptional.
Disliked:The food, it was fine just not as good as I would like it.

via Nuitee

mollyj933

NONE · May 2026

8

Overall great stay!

Liked:Yummy variety of food, improved seating areas next to the bar, Chac Mool and the the family pool. The pool, ocean and evening entertainment is quite engaging with a great location, awesome ocean front views and incredible weather. It's always a great visit to Cozumel and the Park Royal did a great job.

via tripadvisor