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Cozumel Hotel & Resort

Cozumel · MX

Cozumel Hotel & Resort

7.6
Very Good539 reviews
  1. Hotel Collection
  2. /Hotels in Cozumel
  3. /Cozumel Hotel & Resort
WiFi availableFree WiFiParkingFree ParkingAccessible parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Cozumel, MX

Luxurious Accommodations

Experience the pinnacle of comfort and style at Cozumel Hotel & Resort Trademark Collection by Wyndham. Our beautifully appointed rooms and suites provide a serene retreat after a day of exploration.

Unmatched On-Site Facilities

Indulge in the array of amenities available on-site, from the expansive pool to the rejuvenating spa. Let our tour desk assist in planning your adventures, ensuring a seamless and memorable stay.

Convenient Location

Located just a stone's throw away from Cozumel city centre, our hotel offers easy access to local attractions, dining options, and vibrant nightlife. Immerse yourself in the essence of the destination without compromising on comfort.

Book now and elevate your Cozumel experience at Cozumel Hotel & Resort Trademark Collection by Wyndham.

Loading rooms and rates...

Location

How to Find Us

Carretera Costera Sur Km 1.7

Cozumel · MX

+52 987 872 9020

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note breakfast is included for children between 0 and 12 years old. Children from 13 years and older are considered as adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.6

Very Good

539 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Excellent amenities

Could Improve

  • –Cleanliness issues
  • –Old room furniture
Cleanliness6.7

Guests mentioned issues with washroom cleanliness.

Service8.2

Staff were friendly and provided excellent service.

Location8.3

The location is excellent with easy access to the beach and nearby town.

Room Quality7.2

Some rooms have old furniture; however, upgraded rooms were comfortable.

Amenities8.2

Great amenities including a fun pool and many activities for guests.

Value for Money7.2

Overall good value, although access limitations post-checkout may affect value perception.

Food and Beverage7.7

Food at the buffet was good with good options available.

Overall Experience7.2

A generally positive experience, but some improvements needed.

Sarah

Solo Traveller · May 2026

8
Liked:Everything but the food and drinks. Stayed before and it was way better food. Staff and hotel are awesome though.

via Nuitee

Khadija

Family With Children · May 2026

6

It served its purpose

Disliked:Outdated

via Nuitee

Roti

Family With Children · Apr 2026

9

very good

Liked:the site our room and the staff
Disliked:The evening returant menu in house was very limited and did not present goood options for our 8 year old. We were unclear as to other dinning options that may have been available. mike

via Nuitee

Gregory

Family With Children · Apr 2026

5

Nice pool

Liked:Entertainment was all great except movie night- loud for very few.
Disliked:Cleaning staff very poor. Didn't change the sheets no towels. Shower drain barley working. Very loud electric noise, making it hard to sleep. Buffet looked good but was always cold. Food was a disappointment Grounds were awesome Beach as well. Desk staff very friendly and helpful

via Nuitee

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