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Aldea Isla Sagrada

Cozumel · MX

Aldea Isla Sagrada

9.8
Exceptional5 reviews
  1. Hotel Collection
  2. /Hotels in Cozumel
  3. /Aldea Isla Sagrada
WiFi availableFree WiFiParkingFree ParkingPrivate parkingSwimming pool

Check-in / Check-out

From 02:00 PM · Until 11:00 AM

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Air conditioning, Swimming pool

Location

Cozumel, MX

Luxurious Amenities

Aldea Isla Sagrada offers a luxurious stay with an outdoor swimming pool, a garden, and a terrace. The air-conditioned accommodation with a patio provides a comfortable and relaxing environment for guests.

Modern Convenience

Equipped with a flat-screen TV and a kitchenette including a fridge, microwave, stovetop, coffee machine, and kettle, guests can enjoy modern comforts during their stay.

Exceptional Service

The 24-hour front desk staff at the lodge are dedicated to providing guests with top-notch service and valuable information, ensuring a seamless and enjoyable experience throughout their visit.

Experience luxury, convenience, and exceptional service at Aldea Isla Sagrada. Book your stay now for an unforgettable getaway.

Loading rooms and rates...

Location

How to Find Us

Carretera transversal, km. 9.5

Cozumel · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 02:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please keep in mind late check outs must pay a 200 MXN (Mexican Peso) fee per hour after check out hour.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Managed by a private host A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.8

Exceptional

5 reviews

Could Improve

  • –Poor cleanliness
  • –Communication issues
  • –Unsatisfactory location
  • –Value for money concerns
  • –Safety issues
Cleanliness9.2

The property does not meet the standards expected from a hotel.

Service10.0

The groundskeeper was the only one available, leading to poor communication.

Location10.0

Far from civilization, which may not be suitable for everyone.

Room Quality10.0

No specific comments, presumed adequate for this hotel tier.

Amenities10.0

No specific comments, presumed adequate for this hotel tier.

Value for Money10.0

Refund policy was unsatisfactory, leading to a poor perception of value.

Food and Beverage10.0

No specific comments, presumed standard for this hotel tier.

Overall Experience9.2

Safety concerns led to an early departure.

Jasraj

Family With Children · Dec 2025

1

Not advisable for families, not a hotel

Liked:Not much to like
Disliked:This is not a hotel or anywhere close to being a hotel. We were greeted by a groundskeeper and were the only ones in this large property. The area is quite far from civilization and to be in midst of one strange groundskeeper and no people around was scary at best. The groundskeeper doesn’t understand English and it was impossible to communicate. We didn’t feel safe so left within 30 mins. The property refused to refund the money and we are still waiting. Booked a property in the main tourist area and were glad we made this call.

via Nuitee

Paul

Young Couple · Dec 2024

9

We will be back next time on Cozumel!!

Liked:Clean pool, beautiful property, staff were working to maintain it. A property that is increasing in value and comfort not being allowed to run down!!
Disliked:Our unit needs a hot water kettle for making tea etc! Otherwise perfect!

via Nuitee

Chris

Young Couple · Mar 2024

10

If you have your own transport, this is heaven.

Liked:This tiny, gated,rustic, gem is the perfect spot to relax and also access the Cozumel town and beaches in your hire car. Beautiful swimming pool and bird filled gardens, adequate kitchen, aircon, outdoor charcoal BBQ, bottled water. Hercules the wonder dog visited for snacks and pats and helped make our stay unforgettable.
Disliked:Nothing!

via Nuitee

Pxu0306

Young Couple · Mar 2023

10

Exceptional

Liked:Everything, the peaceful location surrounded by a lot of birds, the place and having full privacy and supplies to prepare your own food.. the host who is super kind and helpful.
Disliked:There was nothing not to like

via Nuitee

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