Name: Xoza Hotel Urban Escape
Address: Lopez Portillo, Cancun, QROO, 77513, Cancun, 77513
Telephone: 52-998 892 0369
Rating: 7.8

Xoza Hotel Urban Escape, Cancun | Member Rates | Dyme

Wheelchair accessible parkingFree self parkingWheelchair-accessible van parkingBilliards or pool tableElevatorMeeting rooms

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Meeting rooms, Smoke-free property, Billiards or pool table, Wheelchair accessible parking, Free reception

Location

Cancun, MX

Experience the charm of Cancun at XOZA CANCUN Distinctive Hotels, where comfort meets convenience.

Recreation Amenities

Delight in our invigorating indoor pool or unwind in our lush garden while enjoying the warm weather. Join fellow travelers at our complimentary daily reception, where new friendships flourish.

Comfort and Connectivity

Choose from our 42 air-conditioned rooms, each equipped with Smart televisions for entertainment. Stay connected with complimentary Wi-Fi and enjoy digital programming, making your stay as cozy and entertaining as possible.

Convenience and Service

With a 24-hour front desk and on-site free self-parking facility, your needs will be prioritized. Housekeeping ensures your space remains pristine, and safes are available for your convenience.

Book your stay now and discover the vibrant heart of Cancun!

Accommodations

Rooms & Suites

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Guests

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Guest Reviews

What Guests Say

7.8

Very Good

25 reviews

Highlights

+Good service
+Clean facilities

Could Improve

–Poor cleanliness
–Bad location
–Subpar food quality

Cleanliness6.3

Various cleanliness issues reported such as broken waterlines and no towels at the pool.

Service9.7

Hotel staff was excellent and provided good service.

Location6.8

Inconvenient location with limited dining options nearby.

Room Quality8.2

New property but reports on broken amenities indicated some issues.

Amenities7.8

Amenities available but lacking proper upkeep and facilities such as towels and ventilation.

Value for Money8.2

Basic offerings for a budget hotel, with some values but lacking in quality.

Food and Beverage6.3

Breakfast offerings were poor with cold items and low-quality drinks.

Overall Experience9.2

Overall positive experience despite some significant drawbacks.

Location

How to Find Us

Lopez Portillo, Cancun, QROO, 77513

Cancun · MX

52-998 892 0369

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Alcohol is not served at this property.
Cashless payment methods are available for all transactions.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
A deposit may be required at the property.

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