Cancún · mx
Turquoize at Hyatt Ziva Cancun - Adults Only - All Inclusive
9.1
Exceptional217 reviews
TURQUOIZE AT HYATT ZIVA CANCUN - ADULTS ONLY - ALL INCLUSIVE
Cancún · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
ATM/banking, Front desk (limited hours), Billiards or pool table, Free wired internet, Snack bar/deli, Snorkeling on site
Location
Cancún, mx
Luxurious Adults-Only Getaway
Turquoize Suites with Exclusive Amenities
Indulge in the lavish Turquoize suites featuring private hot tubs on balconies, personalized butler services, and VIP access. Enjoy breathtaking seascapes and upscale bath accommodations with ocean views.
Exclusive Rooftop Pool and VIP Services
Relax at the rooftop infinity pool overlooking the ocean, savor cocktails at the private Punta Vista rooftop bar, and benefit from a private elevator for direct access to the Zen Spa.
Unmatched Adults-Only Experience
With nearly 700 square feet of living space, exclusive check-in, and concierge services, Turquoize at Hyatt Ziva Cancun offers an unparalleled adults-only retreat.
Book your adults-only luxury escape at Turquoize for a truly unforgettable experience.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that the minimum age for check-in is 18. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking. All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Exceptional
217 reviews
Highlights
Could Improve
Some reviews mentioned that certain facilities were under renovation.
Reviews highlight exceptional service from staff and butlers.
The location is safe and welcoming, especially in the Hotel zone.
Overall positive sentiments about room quality were expressed.
The amenities were good, but some areas were under renovation.
Some reviews mentioned that food quality did not justify the all-inclusive price.
Food was appreciated, but portion sizes and variety were critiqued.
Despite some disappointments, many found their stay enjoyable.
Wade
Couple · Nov 2025
We were very disappointed!
via Nuitee
robert
Couple · Jul 2025
Amazing!
via Nuitee
Yu
Young Couple · Jun 2025
Superb
via Nuitee
Fernando
Young Couple · Apr 2025
Awesome
via Nuitee
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