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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Cancun · MX

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

8.8
Excellent199 reviews
  1. Hotel Collection
  2. /Hotels in Cancun
  3. /The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
Free WiFiWheelchair accessible parkingFree self parkingFree valet parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurant

Check-in / Check-out

From 04:00 PM · Until 10:00 AM

Classification

4-Star Hotel

Amenities

Full-service spa, Parasailing nearby, Comprehensive recycling policy, Free WiFi, 24-hour front desk, Terrace

Location

Cancun, MX

Escape to a paradise where relaxation meets adventure at The Westin Lagunamar Ocean Resort Villas & Spa in Cancun.

Indulgent Spa Experience

Unwind at our full-service spa, offering a variety of massages, body treatments, and rejuvenating facials to melt your stress away.

Endless Recreational Amenities

Dive into luxury with 4 outdoor swimming pools and 4 hot tubs, or challenge yourself on our outdoor tennis courts. Enjoy complimentary Wi-Fi and concierge services to elevate your stay.

Gastronomic Delights

Savor local and international cuisines at our three exquisite restaurants, or relish room service for a cozy night in. Plus, start your day right with a delightful buffet breakfast available daily.

Don’t miss out on the ultimate getaway; book your unforgettable experience now!

Loading rooms and rates...

Location

How to Find Us

KM. 12.5 Blvd Kukulcan, Zona Hotelera, Cancun, QROO, 77500

Cancun · MX

52-998-891 4200

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 10:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Cashless payment methods are available for all transactions.</li><li>Contactless check-out is available.</li> </ul>

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THE WESTIN LAGUNAMAR OCEAN RESORT VILLAS & SPA, CANCUN

Guest Reviews

What Guests Say

8.8

Excellent

199 reviews

Highlights

  • +Friendly staff
  • +Beautiful property
  • +Clean rooms
  • +Great amenities

Could Improve

  • –Expensive food
  • –High room deposits
Cleanliness8.7

Overall positive sentiment with mentions of cleanliness in multiple reviews.

Service9.2

Staff described as friendly and helpful across various reviews.

Location9.2

Conveniently located near shopping and dining options.

Room Quality8.2

Mixed reviews about room quality; some concerns about comfort.

Amenities9.2

Guests appreciated the pool and facilities available onsite.

Value for Money8.7

General sentiment of good value, though some noted higher food prices.

Food and Beverage8.2

Food described as decent but expensive in some reviews.

Overall Experience9.0

Strong overall satisfaction expressed in multiple reviews.

Adrienne

Extended Group · May 2026

9

Beautiful resort, perfectly located across the road from shopping centre and positioned on the stunning Cancún beach. F

Liked:Beautiful resort with superb facilities.
Disliked:Staff trying to push time share . Would have liked additional scheduled activities.

via Nuitee

spiralb

Couples · May 2026

8

Very nice!

Liked:Pools were nice. Clean. Not overcrowded or noisy. Big enough to lap swim in early pre-crowd hours. Not heavy party scene which I liked. Loved the kitchens and the ocean view. Helpful staff. Good seaweed management in sargasso season. Lifeguards. Lowkey but professional. Would definitely return.

via tripadvisor

Yang

Couple · May 2026

9

stunning ocean views, excellent amenities, and convenient transit access, annoying timeshare invites

Liked:I absolutely loved the pools and jacuzzis at this hotel! Waking up every morning to a stunning ocean view from my room was pure happiness. Both the main bed and the sofa bed were comfortable. I also loved having a fully equipped kitchen with a dishwasher, washer, and dryer, which made my stay independent. Public transportation is highly accessible, with a bus stop right by the hotel entrance. There is also a mall right across the street; while it is nothing spectacular, it is highly convenient for grabbing dinner, getting ice cream, or hitting an ATM.
Disliked:The only downside was the timeshare sales card slipped under my door every morning disguised as a welcome gift. It was quite annoying, and management should explicitly ask guests if they want to opt into these sales pitches.

via Nuitee

Natalia

Couple · May 2026

10

Loved the people! Beautiful hospitality!!!

Liked:The facilities! So beautiful and close to the mall as well. Amazing cocktails options and up to 3 happy hours in the afternoon and evening!
Disliked:Double beds instead of a couch and one bed

via Nuitee