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The Royal Sands Resort & Spa

Cancún · mx

The Royal Sands Resort & Spa

9.2
Exceptional992 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /The Royal Sands Resort & Spa
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Clubhouse, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Cancún, mx

Luxurious Accommodation

The Royal Sands & Spa hotel in central Cancun offers modern, air-conditioned rooms and suites with free Wi-Fi, sea views, and well-equipped kitchens. The private balcony is perfect for enjoying the stunning surroundings.

Exceptional Facilities

Guests can enjoy outdoor pools, a gym, spa, and tennis courts during their stay. Whether you prefer relaxing by the pool or staying active, this hotel has something for everyone.

Culinary Delights

Indulge in a variety of cuisines at the hotel's restaurants, from pasta and steaks to authentic Mexican dishes. Don't forget to visit the snack bar and sports bar for a casual dining experience.

Experience luxury and comfort at The Royal Sands & Spa - book your stay now for an unforgettable vacation in Cancun!

Loading rooms and rates...

Location

How to Find Us

Blvd Kukulcan Km 13.5 No 32

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $57.74. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out. Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process. At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants. Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact us with any questions regarding the charge for this reservation.. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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THE ROYAL SANDS RESORT & SPA

Guest Reviews

What Guests Say

9.2

Exceptional

992 reviews

Highlights

  • +Great staff
  • +Unbeatable location

Could Improve

  • –Limited food options
  • –Dated facilities
Cleanliness9.4

The place is really nice, clean and comfortable.

Service9.9

The staff were warm, friendly, and always willing to help.

Location10.0

Location is unbeatable with ocean views from every room.

Room Quality8.9

Facilities are dated and need a refresh.

Amenities8.8

The facility had plenty of room for families, though activities were not well advertised.

Value for Money8.9

Food options on site were limited and not up to par.

Food and Beverage7.8

Food options generally acceptable, but significant room for improvement.

Overall Experience9.9

Overall a great vacation except for some service inconsistencies.

efrenluevano1980

NONE · May 2026

10

Family vacation

Liked:I recommend royal sands great services from the complete staff second time staying here me and my family enjoy everything thank you royal sands

via tripadvisor

5280ET

Family · May 2026

10

Great at its price point

Liked:We had a really good stay at Royal Sands overall. The location is excellent, the beach is beautiful, the pools are a big plus, and the grounds are very well kept. Our room was clean and clearly cared for, and the kids’ club was a standout. The teachers were great and made it easy to feel comfortable leaving the kids there. The water park was also really great. The resort also felt like a solid value for the price. Like many all-inclusive resorts, the food was fine but not the main reason to go. That said, the experience was mostly positive and family-friendly, and we’d be happy to return. The only real downsides were some maintenance issues. The fridge made an obnoxious screeching noise, and it didn’t get fixed on the initial call and I had to call a second time. We also noticed the main CO and smoke detector had no battery in it, which was concerning and should have been caught sooner. Overall, Royal Sands is a strong choice if you want a clean, well-kept beachfront resort with good pools, a great kids’ club, and decent value. (My final star rating is based on comparable properties. We paid $1,100 for 4 nights of an all inclusive, and this was a 5 star experience for that cost.)

via tripadvisor

Excursion298993

Family · May 2026

2

Not happy

Liked:We stayed at the sister hotel and came here on our last day just to use the water park for kids. It was closed, we had to take my disappointed son back to the other hotel, wasted an hour on this and had to pay for a Taxi back. We couldn't stay to use the pool because all the chairs are already reserved. Staff is also not friendly at all.

via tripadvisor

Ryan

Solo Traveller · May 2026

10

Excellent Property with great ammenities!

Liked:Very Large Rooms! Very Nice Pools and Hot Tubs!
Disliked:Check out time needs to be 12.

via Nuitee