Name: Holiday Inn Club Vacations The Royal Sands All Inclusive
Address: Blvd. Kukulcan Km 13.5, Zona Hotelera, Cancún, 77500
Rating: 9.2

Holiday Inn Club Vacations The Royal Sands All Inclusive, Cancún | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cancún, mx

Luxurious Accommodation

The Royal Sands & Spa hotel in central Cancun offers modern, air-conditioned rooms and suites with free Wi-Fi, sea views, and well-equipped kitchens. The private balcony is perfect for enjoying the stunning surroundings.

Exceptional Facilities

Guests can enjoy outdoor pools, a gym, spa, and tennis courts during their stay. Whether you prefer relaxing by the pool or staying active, this hotel has something for everyone.

Culinary Delights

Indulge in a variety of cuisines at the hotel's restaurants, from pasta and steaks to authentic Mexican dishes. Don't forget to visit the snack bar and sports bar for a casual dining experience.

Experience luxury and comfort at The Royal Sands & Spa - book your stay now for an unforgettable vacation in Cancun!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.2

Exceptional

1,063 reviews

Highlights

+Great staff
+Unbeatable location

Could Improve

–Limited food options
–Dated facilities

Cleanliness9.4

The place is really nice, clean and comfortable.

Service9.9

The staff were warm, friendly, and always willing to help.

Location10.0

Location is unbeatable with ocean views from every room.

Room Quality8.9

Facilities are dated and need a refresh.

Amenities8.8

The facility had plenty of room for families, though activities were not well advertised.

Value for Money8.9

Food options on site were limited and not up to par.

Food and Beverage7.8

Food options generally acceptable, but significant room for improvement.

Overall Experience9.9

Overall a great vacation except for some service inconsistencies.

EnriqueGza

NONE · Jun 2026

Good service by Mexicans

Liked:Food is ok, diverse and fresh Dinner place options limited, difficult to book Not many activities to enjoy Service is fantastic

via tripadvisor

827margiea

NONE · Jun 2026

Excellent Stay!

Liked:We had an excellent stay. The service was outstanding from the moment we arrived. Every staff member was friendly, welcoming, and attentive, always willing to help and make our stay enjoyable. The hotel was also exceptionally clean. Our room was spacious, comfortable, and spotless. We would definitely stay here again!

via tripadvisor

susangK9899AF

NONE · Jun 2026

Royal Sands 2026

Liked:Everything was great and the cleanliness of the room and resort can’t be beat. The workers who do all the activities are the best. Everyone loves all the activities and the staff make them even more enjoyable. More food options with all-inclusive would be nice. The daily room cleaning by the maid is the best we have ever had.

via tripadvisor

AlexKat_UA

Family With Children · Jun 2026

All-inclusive option is not worthy and stay out of those "presentations" and "offers"

Liked:Even though the territory is big all loungers near pools and most of them on the beach are occupied before 6am so if you want to have a seat you need to reserve your place in advance otherwise you can have a chance to get a pair of loungers after 2-3pm. Big territory and unfortunately not a lot of activities for a kid but there is a water park of course and you will not find official working hours for it anywhere but you will probably find out that it's something between 11:30 - 4:30pm. Room was spacious and quite comfy. Good food mostly but buffet is quite limited sometimes and you get used to it after dining for several days. To have a dinner at a different than La Veranda restaurant you have to book in the morning by calling reception or through your host but in general, this experience is quite horrible.

Disliked:If you arrive on Saturday, be prepared that you will not be able to eat until La Veranda is opened again at 12:30. Everything else is conveniently closed. And they will not check you in until La Veranda breakfast is closed. After check‑in staff may invite you to a 90‑minute sales presentation promising discounts. These offers are often high‑pressure: advertised 90 minutes can stretch to 2–4 hours, and discounted excursion prices still exceeded online rates. That's exactly what they are doing. They will tell you that you have just to visit their 90 minutes presentation and then you will receive discounts for excursions and of course that's a lie. First of all, they are selling overprice so even with discount the price is much higher than you can find on internet and secondly, if you search similar reviews you will find that 90 minutes can easily become 180 or 240 minutes which you can spend on the beach. We were told we must attend with my wife (and child) or incur a 'no‑show' fee (posted as 500–1,000 MXN). Read any consent form carefully before signing and do not accept conditions requiring family attendance. Another thing is that you have to carefully check what you are signing in restaurants as every time you eat you have to sign and sometimes the check will have some items which you were not ordering at all and which might be on top of all-inclusive so in the end of your stay you will be presented with some additional charges which might be quite big. Better to keep copy of all checks and verify everything day before check-out to have enough time to dispute some charges. The water park closed early at least once without notice. If you want a smoother stay, avoid presentation offers, verify all bills daily, and try to arrive around noon or later not to spend hours on their "garden" reception.

via Nuitee

Location

How to Find Us

Blvd. Kukulcan Km 13.5, Zona Hotelera

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $170.80. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check out. Please note that guests staying on a Saturday night may need to change rooms. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to speed up this process. At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants. Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact us with any questions regarding the charge for this reservation.. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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