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Holiday Inn Club Vacations The Royal Cancun All Inclusive

Cancún · MX

Holiday Inn Club Vacations The Royal Cancun All Inclusive

9
Exceptional1,441 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /Holiday Inn Club Vacations The Royal Cancun All Inclusive
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cancún, MX

Luxurious Beachfront Suites

The Royal Cancun® All Suites Resort offers stunning views of the bay and Isla Mujeres from its sheltered beach location. Each suite features a fully equipped kitchen, open-air terrace, and modern amenities for a comfortable stay.

Abundance of Recreational Activities

Guests can indulge in two free-form pools, tennis courts, a gym, beach massage service, and a variety of water sports. The resort also provides a mini market, bicycles, sailboats, and an activities program for both children and adults.

Dining Options and Entertainment

Indulge in a culinary journey at La Palapa beachfront restaurant, The Italian Trattoria, and Sports Bar. Enjoy pool bars, take-out food options, and room service. The resort also offers a complimentary shuttle service to other Cancun Royal Resorts for added convenience.

Book now for a luxurious beach getaway with endless amenities at The Royal Cancun® All Suites Resort.

Loading rooms and rates...

Location

How to Find Us

Km. 4.5., Blvd. Kukulcan

Cancún · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

All reservations will be subject to the payment of an environmental tax, the cost of this tax will be MX $145.24. Prices are in Mexican pesos and per night payable directly at the hotel reception at the time of check in. Please note that for guests’ stays crossing a Saturday night a room move might be required. Should this be the case, our management team will assist our guests in order to make this an uneventful process. At least one of the guests registered in each suite must be over 25 years old and will be held accountable for the rest of the suite's occupants. Your reservation charge will appear on your credit card statement under the name of RoyalRes 8887214451. Please contact the property with any questions regarding the charge for this reservation. The name on the credit card used for payment must match the name of one of the guests on the reservation. Please note that you will be asked to present the same credit card and official identification at check-in. Early departure policy: No refunds will be given for any cancellation or modification made after check-in. Extra beds are not available. All-Inclusive features: - Accommodation, dining, beverages, snacks, soft drinks and selected alcoholic beverages, 24-hour room service; - Daily Maid Service; - Access to kid’s club (4-12 years), gym, access to the Fitness Center, taxes, tips and more; - Free High Speed Wi-Fi; - Not included in the All-inclusive rate: Premium food and beverages, food to-go and pizza delivery, spa and beauty treatments, tours, car rental, shopping, airport transportation, arts and crafts workshops and guest laundry.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

1,441 reviews

Highlights

  • +Friendly, exceptional staff (named employees praised)
  • +Very clean rooms, pool and grounds
  • +Beautiful grounds and great beach for kids
  • +Spacious, well-equipped rooms (two-bedroom units)
  • +Good food and cocktails
  • +Equipment lending for snorkeling and family-friendly facilities

Could Improve

  • –Limited evening entertainment/activities after 5pm
  • –Some menu/buffet options are limited
  • –Certain items (e.g., premium steak) require extra charges
  • –Cumbersome billing/signature process for charges and tips
Cleanliness9.5

Multiple reviewers praised very clean rooms, pool and grounds; guests noted no critters or insects and overall high housekeeping standards.

Service9.7

Staff repeatedly described as friendly and exceptional; specific shout-outs to employees Reynaldo and Jeremias and consistent positive service mentions.

Location9.5

Great location with a calm, shallow beach ideal for children; reviewers called the resort's location 'amazing' and praised beach access and proximity to water activities.

Room Quality9.5

Rooms described as spacious, well-equipped and comfortable (many units with two bedrooms and comfortable beds).

Amenities8.0

Good on-site amenities like pool and available snorkel/sport equipment, but limited evening entertainment and a sport bar noted as needing improvement.

Value for Money8.0

Generally seen as reasonable/all-inclusive, but several reviewers noted that some items (e.g., premium steaks) incur extra charges and the billing/signature process is inconvenient.

Food and Beverage8.8

Food and cocktails received positive comments and were 'good' overall, though the buffet has limited options and some guests noted only a few dining choices.

Overall Experience9.0

Strong overall sentiment: many guests said they'd return, called it relaxing and family-friendly, and highlighted exceptional service and comfortable accommodations.

Passport19571520293

Family · Aug 2026

10

Best experience at the kids club

Liked:I like the kids club because Paola and Corina are the best to the best also the games. They do different activities with kids every day. I would like to come back and make more Keychains. 😄

via tripadvisor

JodieD620

Family · Aug 2026

10

Shout out to the ladies at kids club

Liked:We loved our stay here!! Big shout out to Monse, Yare and Penny at the kids club- they were amazing with our kids and kept them entertained with games, face painting and arts and crafts!

via tripadvisor

Dream498660

Family · Aug 2026

10

Love Kids Club!

Liked:Our kids love Kids Club! Piñata Fridays are a hit every year!! They enjoy all the activities, including making pop-its, slime, sensory balls, bracelets, face masks, pintacaritas, water balloon fights, and playing with the other kids. This year they even celebrated a kid's birthday in Kids Club. Corina and Paola are absolutely wonderful, and my daughter even ran up to Corina on her lunch break to show her the crab pinchers she found. They truly love and remember the kids, and it shows every year!

via tripadvisor

christat738

NONE · Aug 2026

10

Had a blast relaxing and enjoying myself

Liked:Best time ever for relaxing and enjoying the food and facilities. Salvador was a fantastic person cleaning our room such efficient and very friendly made us feel at home.

via tripadvisor

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