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The Royal Cancun All Suites Resort

Cancun · MX

The Royal Cancun All Suites Resort

8.8
Excellent127 reviews
  1. Hotel Collection
  2. /Hotels in Cancun
  3. /The Royal Cancun All Suites Resort
Free WiFiFree self parkingPool umbrellasPool sun loungersWheelchair-accessible poolWheelchair-accessible spa

Check-in / Check-out

From 04:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Boat tours nearby, Fitness facilities, Paddleboard on site, Free bicycles on site, Arcade/game room, Free WiFi

Location

Cancun, MX

Discover the ultimate escape at The Royal Cancun All Suites Resort, where luxury meets stunning beachfront tranquility.

Relaxation and Wellness

Indulge in rejuvenating massages, body treatments, and facials to unwind completely. Enjoy not one, but two outdoor swimming pools, outdoor tennis courts, and a well-equipped fitness center to refresh your body and mind.

Gourmet Dining Experiences

Delight your palate with flavorful American cuisine at La Palapa Restaurant, or dine in the comfort of your suite with room service. As the sun sets, sip refreshing cocktails at the beach bar or one of our four lively lounges.

Spacious Comfort

Each of the 201 air-conditioned suites features a full kitchen, plush pillowtop beds, and private balconies to soak in the serene surroundings. High-speed wireless internet and 32-inch LCD TVs keep you entertained and connected throughout your stay.

Book your getaway today and experience paradise at The Royal Cancun All Suites Resort!

Loading rooms and rates...

Location

How to Find Us

Kukulcan Boulevard Km 4.5 Hotel Zone, Cancun, QROO, 77500

Cancun · MX

1-888-721 4420

Policies

Good to Know

Check-in & Check-out

Check-in from 04:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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THE ROYAL CANCUN ALL SUITES RESORT

Guest Reviews

What Guests Say

8.8

Excellent

127 reviews

Highlights

  • +Good location
  • +Friendly staff
  • +Nice property

Could Improve

  • –Cleanliness issues
  • –Service delays
  • –Food quality mixed
Cleanliness8.2

Multiple reviews mention issues with room cleanliness.

Service9.7

Most reviews praise the service despite some negative experiences.

Location9.5

Location is generally considered good for accessing local attractions.

Room Quality8.5

Some rooms were mentioned as uncomfortable and messy.

Amenities8.7

Amenities were discussed positively, but with limitations.

Value for Money8.7

Concerns about the all-inclusive plan affecting perceived value.

Food and Beverage8.2

Food quality received mixed reviews, with some negative comments.

Overall Experience9.0

Overall sentiment is mostly positive, but with significant concerns.

Resort44097519990

Family · May 2026

10

Cancun family vacation 2026

Liked:My 4 year old son greatly enjoyed going to the kids center everyday and making crafts with Paola and Corina! They were so good with him and made sure he had a lot of fun playing in there.

via tripadvisor

yanakO1690JB

NONE · May 2026

10

Quiet and family friendly resort

Liked:Very family friendly resort, staff were so accommodating and kind to our toddler. The resort was quiet and perfect for our relaxing vacation. The beach is calm no big waves. I wish there were more food options but going to the sands for more variety is always an option and included in the all inclusive option.

via tripadvisor

mtnhome

Family · May 2026

10

PERFECT! Another wonderful trip.

Liked:Royal Cancun is always wonderful. I've been a member for 40 years and a main attraction is employees. Many of them have been there for years. Reynaldo at the front, always helpful and cheerful, remembers us every time. Bartenders-Pedro, Carlos, Antonio, Eder, Darwin, Angel, they're all great. Holiday Inn has made a few changes that aren't too great, but we still love coming twice a year!

via tripadvisor

Excursion298993

Family · May 2026

10

Great experience and amazing service

Liked:We had an amazing time at this resort, the staff was attentive and so friendly, especially Angel at the beach bar. The room was clean and updated, room service was great and extremely meticulous. I only have a few negatives, I wish they had a few more things for toddlers, my son (3) was too young for the kids activity center. Also the noise from the resort next door was extremely loud until late hours, we could barely sleep, not their fault but just something to note. Also, the sister resort was a let down, the toddler water park was closed for repairs and all the chairs at the pool were already reserved so there was nowhere to sit, but this made us very happy that we choose The Royal Cancun. The food was also very good, especially our meals at La Trattoria. We will definitely be back!

via tripadvisor