Name: The Quetzal
Address: 10 Calle Orquideas, Cancún, 77500
Rating: 9.4

The Quetzal, Cancún | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingValet parkingPrivate parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Cancún, mx

Sustainable Bed and Breakfast in Cancún

Luxurious Amenities: The Quetzal offers air-conditioned rooms with free WiFi, a patio, and a swimming pool with stunning pool views. Guests can enjoy a sun terrace, 24-hour front desk, and garden views.

Comfort and Convenience: Each room is equipped with a desk, private bathroom with shower, bathrobes, slippers, and a hairdryer. Bed linen and towels are provided for a comfortable stay.

Relaxation and Exploration: Guests can unwind in the garden, shared lounge area, or enjoy sightseeing tours near the property. With popular attractions nearby, including Cancun Bus Station and Beto Avila Stadium, The Quetzal is the perfect choice for your Cancún getaway.

Book your stay at The Quetzal now for an unforgettable experience!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

1,554 reviews

Highlights

+Unique charm
+Exceptional service
+Delicious breakfast

Could Improve

–Slight odor in the room

Cleanliness8.3

Room smelt a bit bad.

Service9.8

Exceptionally friendly and welcoming hosts, attentive staff.

Location9.3

Close to Ado bus station and away from hotel zones.

Room Quality9.3

Big and comfy room, well-decorated.

Amenities9.3

Lovely pool area and artistic decor.

Value for Money9.3

Great experience for the price.

Food and Beverage9.8

Breakfast excellent and very tasty.

Overall Experience9.8

Wonderful stay with great memories.

Veronica

Couple · Aug 2026

This was by far my favorite stay probably in all of my years traveling. Simon and family are very accommodating, flexibl

Liked:The property was absolutely stunning! The inside of the property was very clean and thoughtfully decorated with plants and local flare. The pool was refreshing and very well maintained.

Disliked:The outside of the property is a little off putting with graffiti around the exterior wall and it was difficult to find the entrance at night.

via Nuitee

Diaz

Solo Traveller · Jul 2026

Liked:Son muy amables, el desayuno delicioso, y están para ayudarte en lo que necesites. Muchas gracias.

Disliked:La primera noche tuvimos que quedarnos en una habitación más pequeña de lo que habíamos reservado.

via Nuitee

Peter

Couple · Jul 2026

Lovely place...

Liked:Loved this place. The room was big, great bathroom and a private patio. Artistically decorated, icy air con which we barely used, ceiling fans were enough. Alberto checked us in and helped me get my local SIM working. Great pool, we went in every day. It's a bit hard to spot. We got a message just before we arrived which I didn't look at. There was a picture of the place which would have helped a lot, so look out for that! It's a great local neighbourhood, a world away from the horror of the Zona Hotelera. Final mention for the excellent breakfast, cheerfully served by a guy whose name I didn't get, but who gave us excellent advice on places to go. Oh, another final mention. There's a 5% surcharge if you pay with a card - so we went to the atm and paid cash.

Disliked:Nothing. It's in Cancun. But if you have to be in Cancun, this is a great place to stay

via Nuitee

St. Laurent

Solo Traveller · Jul 2026

Liked:Secluded and private. The Quetzel and family run and they cater to your every need.

Disliked:It is hard to find. Recommend coordinating a time of arrival to ensure someone is waiting to let you in.

via Nuitee

Location

How to Find Us

10 Calle Orquideas

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.4

Exceptional

1,554 reviews

Highlights

+Unique charm
+Exceptional service
+Delicious breakfast

Could Improve

–Slight odor in the room

Cleanliness8.3

Room smelt a bit bad.

Service9.8

Exceptionally friendly and welcoming hosts, attentive staff.

Location9.3

Close to Ado bus station and away from hotel zones.

Room Quality9.3

Big and comfy room, well-decorated.

Amenities9.3

Lovely pool area and artistic decor.

Value for Money9.3

Great experience for the price.

Food and Beverage9.8

Breakfast excellent and very tasty.

Overall Experience9.8

Wonderful stay with great memories.

Veronica

Couple · Aug 2026

This was by far my favorite stay probably in all of my years traveling. Simon and family are very accommodating, flexibl

Liked:The property was absolutely stunning! The inside of the property was very clean and thoughtfully decorated with plants and local flare. The pool was refreshing and very well maintained.

Disliked:The outside of the property is a little off putting with graffiti around the exterior wall and it was difficult to find the entrance at night.

via Nuitee

Diaz

Solo Traveller · Jul 2026

Liked:Son muy amables, el desayuno delicioso, y están para ayudarte en lo que necesites. Muchas gracias.

Disliked:La primera noche tuvimos que quedarnos en una habitación más pequeña de lo que habíamos reservado.

via Nuitee

Peter

Couple · Jul 2026

Lovely place...

Disliked:Nothing. It's in Cancun. But if you have to be in Cancun, this is a great place to stay

via Nuitee

St. Laurent

Solo Traveller · Jul 2026

Liked:Secluded and private. The Quetzel and family run and they cater to your every need.

Disliked:It is hard to find. Recommend coordinating a time of arrival to ensure someone is waiting to let you in.

via Nuitee