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1-218-GET-DYME (1-218-438-3963)
hello@dyme.earth
#593, 1401 Lavaca Street, Austin, TX 78701.
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The Quetzal

Cancún · mx

The Quetzal

9.4
Exceptional1,497 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /The Quetzal
Offsite parking discounted rates availableSelf parking (surcharge)Offsite parking discounted rates availableCovered parkingSecured parkingSwimming pool

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Amenities

Offsite parking discounted rates available, Fitness facilities (surcharge), Non-smoking rooms, Air conditioning, Swimming pool, Room service

Location

Cancún, mx

Sustainable Bed and Breakfast in Cancún

Luxurious Amenities: The Quetzal offers air-conditioned rooms with free WiFi, a patio, and a swimming pool with stunning pool views. Guests can enjoy a sun terrace, 24-hour front desk, and garden views.

Comfort and Convenience: Each room is equipped with a desk, private bathroom with shower, bathrobes, slippers, and a hairdryer. Bed linen and towels are provided for a comfortable stay.

Relaxation and Exploration: Guests can unwind in the garden, shared lounge area, or enjoy sightseeing tours near the property. With popular attractions nearby, including Cancun Bus Station and Beto Avila Stadium, The Quetzal is the perfect choice for your Cancún getaway.

Book your stay at The Quetzal now for an unforgettable experience!

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Location

How to Find Us

10 Calle Orquideas

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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THE QUETZAL

Guest Reviews

What Guests Say

9.4

Exceptional

1,497 reviews

Highlights

  • +Unique charm
  • +Exceptional service
  • +Delicious breakfast

Could Improve

  • –Slight odor in the room
Cleanliness8.3

Room smelt a bit bad.

Service9.8

Exceptionally friendly and welcoming hosts, attentive staff.

Location9.3

Close to Ado bus station and away from hotel zones.

Room Quality9.3

Big and comfy room, well-decorated.

Amenities9.3

Lovely pool area and artistic decor.

Value for Money9.3

Great experience for the price.

Food and Beverage9.8

Breakfast excellent and very tasty.

Overall Experience9.8

Wonderful stay with great memories.

Kim

Solo Traveller · Apr 2026

10
Liked:Very friendly staff

via Nuitee

James

Couple · Apr 2026

9

Relaxing, friendly and comfortable

Liked:After 23 hours of flying it was the perfect place to arrive into Mexico, relaxing from the moment we arrived till the delicious breakfast on our departure. Managed by a very friendly pair of brothers. Already recommended it to a friend arriving in a week.
Disliked:Not a dislike, but if you have bad knees like me, ask for a bedroom downstairs (I did but my friend was up the narrow stairwell, which for most would be perfectly fine)

via Nuitee

Max

Couple · Apr 2026

9
Liked:Great place, very nice service and great breakfast!
Disliked:The AC didn’t really work and turned itself off very 20 minutes. This was super annoying during the night but I’m sure that the staff is trying to fix this for the next guests.

via Nuitee

Goda

Couple · Apr 2026

9

Great little gem downtown

Liked:Great location. Very kind and friendly staff, cozy set up- great overall!
Disliked:The only “con” is the narrow stairs to get upstairs, might be troubling for someone with mobility problems

via Nuitee