
Cancun · MX

Cancun · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
3-Star Hotel
Amenities
Free WiFi, 24-hour front desk, Terrace, Express check-in/check-out, Wheelchair accessible, Golfing nearby
Location
Cancun, MX
Escape to Terracaribe Hotel, your oasis in the vibrant heart of Cancun!
Relaxation and Recreation: Dive into our refreshing outdoor pool or unwind with panoramic views from our stunning rooftop terrace. Perfect for both relaxation and rejuvenation after a day of exploring.
Delicious Dining: Savor culinary delights at our on-site restaurant, Los Caracoles, or grab a quick snack at the cozy coffee shop. With room service, you can enjoy your meals in the comfort of your room.
Comfort and Convenience: Stay in one of our 55 modern guest rooms equipped with flat-screen TVs, complimentary toiletries, and daily housekeeping, ensuring you feel right at home during your stay.
Book your escape at Terracaribe Hotel today and experience the best of Cancun!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Up to 10 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>No pets and no service animals are allowed at this property. </li><li>Alcohol is not served or permitted at this property. </li> </ul>
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Accommodations
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Guest Reviews
Very Good
120 reviews
Highlights
Could Improve
Many reviews explicitly praise limpieza de habitaciones y áreas ("muy limpio", "la limpieza", "Excelente servicio y todo muy limpio"). Overall cleanliness is a strong positive.
Mixed mentions: several complaints about attention/trato al huésped, problemas con llave y check-in, but also some reports of fluid comunicación y buena atención en recepción; overall mixed-to-slightly-below-expectation service.
Location repeatedly noted as a plus (céntrico, cerca, fácil acceso al puerto/Ultramar), though one comment noted it was "afgelegen" (far). Overall location is a clear positive.
Rooms described as cómodas, confortables y amplias en varias reseñas; some negatives (ruido, problemas con agua caliente, tarjeta) reduce score slightly.
Mixed amenities: pool/alberca exists but reported cold/closed by some, no smoking area, poor internet and TV complaints; amenities are inconsistent and below-par in spots.
Multiple comments note good price/beneficio-costo ("bueno bonito y barato", "Muy bueno calidad precio", "excelente precio"); overall value is a clear strength.
Several negative mentions: restaurant food 'no es buena', restaurant closed, issues with availability; F&B is a weak point.
Overall sentiment is mixed but leans positive for short stays and value-seeking travelers (buena opción para una noche, facilidad de acceso); issues (internet, some service incidents, hot water) temper but do not dominate experience.
Alexandra Cabrera
Couple · Jun 2026
Authentic
via Nuitee
Lynchee
Solo Traveller · Jan 2026
Nice rooms for a short stay. Friendly staff.
via Nuitee
delia
Solo Traveller · Jan 2026
Great Value
via Nuitee
giles
Family With Children · Jan 2026
Motel. Not boutique. They even ration the scratchy toilet paper
via Nuitee
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