Name: Suites Malecon Cancun
Address: Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500, Cancun, 77500
Telephone: 52-998-2554819
Rating: 7.8

Suites Malecon Cancun | Member Rates | Dyme

Free WiFiWheelchair accessible parkingParking (limited spaces)Free self parkingCovered parkingSecured parking

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, Front entrance ramp, Health or beauty spa nearby, Free WiFi, Swimming pool, 24-hour front desk

Location

Cancun, MX

Experience a vibrant getaway at Suites Malecon Cancun, where comfort meets convenience in the heart of Downtown Cancun.

Recreational Paradise

Dive into relaxation with our sparkling outdoor pool, or stay active in our fully-equipped fitness center. For those looking to explore, bicycles are available for rent, making your adventure around Cancun effortless and fun.

Convenient Amenities

Stay connected with complimentary wireless internet access throughout the property. Whether you're working in our business center or unwinding in the common lounge with a flat-screen TV, you'll find every amenity meets your needs seamlessly.

Comfortable Accommodations

Each of our 64 individually decorated rooms offers a home-away-from-home experience, featuring microwaves, cable television, and modern bathrooms complete with complimentary toiletries to enhance your stay.

Don't wait to book your perfect escape at Suites Malecon Cancun!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

7.8

Very Good

172 reviews

Highlights

+Friendly staff
+Good location
+Spacious rooms

Could Improve

–Inconsistent cleaning standards
–Hard beds and flat pillows
–Limited amenities

Cleanliness5.5

Reports of dirty sheets, unpleasant odors, and lack of attention to cleaning standards.

Service9.0

Staff was generally friendly and helpful, though there were some negatives noted.

Location9.0

Good location close to stores and restaurants.

Room Quality7.5

Rooms are somewhat in moderate condition with a few maintenance issues.

Amenities7.5

Limited amenities as there is no bar or restaurant within the hotel.

Value for Money8.5

The property offers decent value considering its location and spaciousness.

Food and Beverage6.5

No food or beverage options available on-site.

Overall Experience9.0

Despite some issues, guests enjoyed their stay overall and would consider returning.

Jhbrickner

Solo Travel · May 2026

DO NOT STAY AT THIS HOTEL

Liked:DO NOT PATRONIZE A COMPANY THAT STEALS FROM ITS CUSTOMERS. This hotel stole $1500 from me. I booked a room form my son for a three week stay. After booking, I was informed that there would be a $100 deposit required at check-in. Because my son did not have the cash, he was told he could not check in. The hotel refused to refund my money, citing "policy". So their company policy is to take money and not provide a hotel room.

via tripadvisor

Kalia577

Solo Travel · Feb 2026

Okay experience

Liked:Stayed here for the first time recently and overall, wasn't too impressed! The biggest advantage of this hotel is having a huge shopping mall within a walking distance with a private entrance. Mall has everything including a grocery store and foot court. The main Hotel Zone is also within a reasonable driving distance. Hotel asked for $100 or equivalent in Pesos and in cash. Not sure if this is mentioned anywhere when booking. Checking into my room, I found multiple long hair on the bed sheet. AC was not working so had to call somebody to have it started. Room had microwave and fridge which is always great to have. Room also had a coffee maker but there was no coffee! Every hotel, even the cheap ones, when coffee maker is provided, always provide at least one sachet of caffeine and decaffeine coffee. I guess not this hotel. There is no point of providing coffee maker without any coffee and I think they should take it out from the rooms. It was cold during my stay here. I tried to run the heater but it was not running. I went to the front desk and was told they don't have any heater in the whole hotel as the cold weather is unusual for Cancun. While I can understand the odd weather, I didn't understand of not being prepared for such odds! Specially this is a huge hotel, not cheap, and it does charge decent amount. I had to ask for extra blanket and was still cold! Another set back when I ran the hot water and it was all cold. Had to complain for it to be fixed as well. Also, room walls were thin and you can hear your neighbor if they are loud. In-person customer service was good and had no issues with it. Overall, they need to at least provide heater in all rooms. I may or may not stay here next time.

via tripadvisor

susannnes2019

Solo Travel · Jan 2026

Practical and Comfortable Apartment Stay in Central Cancún with Excellent Location and Internet

Liked:Room: 401 Excellent location next to Malecón Américas, with walking distance to shopping mall, supermarkets, and restaurants. Safe and well-maintained area, suitable for solo travelers and families or business travelers. Very good internet connection in the room I stayed in (hybrid setup: fiber + coax). Spacious apartment-style rooms with kitchen facilities, well suited for longer stays. Friendly and professional reception once they get to know you. Special thanks to Daniel for a warm and efficient welcome, always smiling and helpful when checkin and checkout. More of an apartment hotel than a traditional hotel; limited hotel-style facilities, but high level of independence. Housekeeping and service are functional and discreet. No beach within walking distance; this is a city property, not a resort. Several pool, but I didn't use it. The view from the appartment was stunning. Limited social atmosphere compared to hotels in the hotel zone. Overall assessment: A reliable and practical choice in downtown Cancún for longer stays, work trips, or travelers who do not need resort facilities. Best suited for guests who prioritize location, space, and stable internet over luxury amenities. Recommended for extended stays in Cancún Centro, especially for solo travelers seeking a safe location, good logistics, and functional apartment-style accommodation.

via tripadvisor

doramE1103IN

Family · Oct 2025

Liked:The apartment was beautiful, very comfortable, and in a great location. The only small downside is that the TVs are a bit old, but everything else was perfect. We really enjoyed our stay!

via tripadvisor

Location

How to Find Us

Av. Bonampak Sm 6 M1 L1, Vancouver Tower, Cancun, QROO, 77500

Cancun · MX

52-998-2554819

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 7:00 AM to 11:00 PM.</li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li><li>Parking height restrictions apply. </li><li>Cashless payment methods are available for all transactions.</li> </ul>

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Guest Reviews

What Guests Say

7.8

Very Good

172 reviews

Highlights

+Friendly staff
+Good location
+Spacious rooms

Could Improve

–Inconsistent cleaning standards
–Hard beds and flat pillows
–Limited amenities

Cleanliness5.5

Reports of dirty sheets, unpleasant odors, and lack of attention to cleaning standards.

Service9.0

Staff was generally friendly and helpful, though there were some negatives noted.

Location9.0

Good location close to stores and restaurants.

Room Quality7.5

Rooms are somewhat in moderate condition with a few maintenance issues.

Amenities7.5

Limited amenities as there is no bar or restaurant within the hotel.

Value for Money8.5

The property offers decent value considering its location and spaciousness.

Food and Beverage6.5

No food or beverage options available on-site.

Overall Experience9.0

Despite some issues, guests enjoyed their stay overall and would consider returning.

Jhbrickner

Solo Travel · May 2026

DO NOT STAY AT THIS HOTEL

via tripadvisor

Kalia577

Solo Travel · Feb 2026

Okay experience

via tripadvisor

susannnes2019

Solo Travel · Jan 2026

Practical and Comfortable Apartment Stay in Central Cancún with Excellent Location and Internet

via tripadvisor

doramE1103IN

Family · Oct 2025

Liked:The apartment was beautiful, very comfortable, and in a great location. The only small downside is that the TVs are a bit old, but everything else was perfect. We really enjoyed our stay!

via tripadvisor