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Royal Solaris Cancun - All Inclusive

Cancún, Mexico

Royal Solaris Cancun - All Inclusive

8.8
Excellent1,438 reviews

Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera

Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera

  1. Hotels
  2. /Hotels in Cancún
  3. /Royal Solaris Cancun - All Inclusive
WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cancún, Mexico

Beachfront Resort with Exciting Amenities

Luxurious Rooms and Entertainment

The Royal Solaris Cancun-All Inclusive offers elegantly furnished rooms with modern amenities such as satellite TV, minibar, and coffee maker. Guests can unwind in a private bathroom with a refreshing shower and a hairdryer. In the evenings, enjoy nightly entertainment for a memorable stay.

Fun-Filled Activities and Dining Options

Indulge in a variety of water sports with equipment rentals or relax by the outdoor pool and water park. Engage in activities like aerobics and kayaking. With 5 restaurants and 2 bars, savor delicious meals ranging from international specialties to sushi. Don't miss the breakfast at Restaurante Las Fuentes or the lunch buffet at Rosmarinus.

Convenient Location and Exchange Privileges

Located just 15 minutes from Cancun International Airport, the resort also offers exchange privileges with GR Caribe by Solaris. Explore nearby attractions like Wet'n Wild Park and a commercial plaza for a well-rounded vacation experience.

Book now for an unforgettable stay at Royal Solaris Cancun!

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Location

How to Find Us

Blvd. Kukulcan Km. 20.5. Lote. 64 2a etapa. Sección A, Zona Hotelera

Cancún, Mexico

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. All payments made by American Express credit card applies the 5% commission in case of cancelations and/or refund. For security reasons, all guests must present the credit card used to book, otherwise the hotel will refund the deposit to the credit card used to guarantee their stay and guests will have to pay the stay total amount directly during check in. Up to two children under 4 years stay free of charge when using existing beds. The hotel will charge an additional fee of $72.62 Mexican pesos per room, per night. This is a municipal tax due to environmental sanitation to be paid directly at the hotel Hotel does not accept USD cash paymentsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

1,438 reviews

Highlights

  • +Friendly, attentive staff (Antonio, Angel Chan, Emi, José Luis, Dago, Juanito, Cristian, Cruz)
  • +Excellent entertainment team and activities (Giovanni, Alexandra, Matias, Suleica)
  • +Kids Club praised
  • +Clean, well-maintained rooms
  • +Convenient small layout with short walks to pool/beach
  • +Great views and fun atmosphere
  • +Well-stocked snack bar and good pizzas
  • +Personalized touches (special drinks, celebratory cake)

Could Improve

  • –Food quality issues (hot items served not hot)
  • –Limited non-alcoholic/flavored beverage options (no aguas frescas)
  • –Restaurant reservation experience poor; guests forced to use buffet
  • –Allergen labeling missing; few gluten- or lactose-free options
  • –Sunbeds reserved/blocked without occupants
  • –Occasional utilities issue (water outage in shower)
Cleanliness9.5

Multiple guests mention rooms were 'very clean' and 'always clean and organized', indicating strong housekeeping performance.

Service10.0

Numerous glowing mentions of staff by name (e.g., Antonio, Angel Chan, Emi, José Luis, Dago, Juanito, Cristian, Cruz) and attentive entertainment staff—service is frequently highlighted as exceptional.

Location8.5

Location is praised for convenience and short walks to pool/beach, though one guest noted their room was far from the breakfast area.

Room Quality9.5

Room structure described as excellent size and quality; guests report comfortable, well-maintained rooms.

Amenities8.6

Kids Club and entertainment are highly rated and activities are engaging, but guests report issues with reserved/blocked sunbeds and some limitations in beverage offerings.

Value for Money8.8

Standard quality for this hotel tier

Food and Beverage6.5

Multiple complaints: hot items served not hot, limited non-alcoholic/flavored drink options, poor restaurant reservation experience, lack of allergen labeling and few gluten/lactose alternatives.

Overall Experience9.0

Overall stays described as wonderful and family-friendly with fun entertainment and standout staff, resulting in a very positive guest experience.

Maria

Extended Group · Sep 2026

8

I just put family trips are HARD, but Royal Solaris is HARDER and that’s why we will be back!

Liked:The service here was excellent! Our server, Antonio, was very attentive and took extra care of the older members of our group. Isabel, who was cleaning outdoors, was super nice. Bartenders Nestor and Christian were fantastic—Nestor was very attentive (make sure to ask for his special shot!), and Christian went above and beyond by stepping in to keep us safe and comfortable when an intoxicated guest was giving us a hard time. The entire staff made us feel completely secure and well-cared-for. We had an absolute blast at Royal Solaris, and it made it so hard to leave!
Disliked:Key card stopped working during our stay multiple times. The food option can be better. It’s hard to get reservations for large groups. The entertainment stops at 12am

Maria

Extended Group · Sep 2026

8

leaving Royal Solaris was the hardest part.

Liked:The service was excellent. The server Antonio was very attentive throughout our whole visit and took extra care of the older people in my group. Isabel who was outdoors cleaning was super nice. The bartenders Nestor was also super attentive ASK FOR HIS SPECIAL SHOT. Christian the Bartender was also nice, he helped us from a drunk guy hating on us for speaking English. The staff made us feel safe
Disliked:I don’t like that everything is kinda closed after 12am. It’s really hard to get reservations to a restaurant for a large group of people. One of the members in my group fell outside due to wet floor and no staff ever came out to help or clean it up. I wish the entertainment was better. The key card stops working durning your stay sometimes. Sometimes the food is good but sometimes the food is not good. They run out drink supplies, whenever I would ask for something they would say something is missing for the drink, so I just kept ordering mango margaritas after that

Monica

Extended Group · Sep 2026

9

Good value for a family trip

Liked:The location: between the lagoon and the ocean makes up for the perfect view. It is not an enormous hotel, makes it easy and fun . The beach is gorgeous. Edgar, concierge in charge of us made the stay easy.
Disliked:It is not a 50+ hotel. At all. Need to go to the Caribe Solaris. That is the hotel beside it.

Idah

Solo Traveller · Sep 2026

10

Great stay, excellent food, beautiful view from my room.

Liked:Very clean with polite and helpful staff.
Disliked:Nothing

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