
Cancún · mx

Cancún · mx
Check-in / Check-out
From 03:00 PM · Until 01:00 PM
Classification
4-Star Hotel
Amenities
Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Room service
Location
Cancún, mx
Luxurious Rooms and Stunning Views
Indulge in comfort with air-conditioned rooms, flat-screen TVs, and scenic views of the pool or city. Relax in style with free toiletries and some rooms even boast a cozy seating area.
Relax by the Outdoor Pool and Sun Terrace
Unwind in the sun at our outdoor pool or soak up some rays on the sun terrace. Enjoy the perfect blend of relaxation and luxury in the heart of Cancún.
Convenient Amenities and Services
Experience top-notch service with our 24-hour front desk and car hire options. Stay connected with free WiFi and worry-free with complimentary private parking.
Book your stay at Oh! - The Urban Oasis for a truly unforgettable experience.
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Location
Policies
Check-in from 03:00 PM. Check-out by 01:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Credit cards issued to people other guest (i.e., parent, spouse, etc.) are not accepted in Mexico. Student / Youth policy (YEAR ROUND) Student / Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent / guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, the Grand Oasis Cancún will be the only property that will accept Student / Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student / Youth Traveler are subject to the following conditions: § Upon check-in, passengers will be required to pay a one-time Student / Youth resort fee (charges may vary). Policy is mandatory, per person and not refundable. Operator is obligated to inform all Students/Youths of this charge. Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them. Any student group traveling with guests under the age of 18 will require chaperon(s). One chaperon is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year round. Please note the legal drinking age in Mexico is 18. A mandatory environmental fee and a resort fee per room per stay will be charge upon check in. Buffet breakfast included.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
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Guest Reviews
Exceptional
925 reviews
Highlights
Could Improve
Several reviews mentioned dirty rooms and poor cleanliness.
Overall service was noted as friendly, but some concerns about check-in delays.
Location was described as good, though some mentioned it was a bit far from central attractions.
Mixed sentiments; some rooms were old and dated, while others were described positively.
Amenities such as the pool area were praised, despite some rooms being lacking.
Some value concerns raised due to poor quality for a supposedly higher-tier hotel.
Breakfast received mixed reviews, but some guests enjoyed the selection.
Despite some issues, many guests found their experience enjoyable overall.
Kesnalall
Couple · Jun 2026
We enjoyed our stay at this wonderful hotel. Great value for money and would highly recommend it
via Nuitee
Graeme Gammie
Solo Traveller · Jun 2026
Comfortable
via Nuitee
whyte-Agard
Solo Traveller · Jun 2026
via Nuitee
David
Family With Children · Jun 2026
Quality hotel
via Nuitee