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Oasis Palm - All Inclusive

Cancún · MX

Oasis Palm - All Inclusive

7.2
Very Good4,889 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /Oasis Palm - All Inclusive
WiFi availablePaid WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

WiFi available, Parking, Free Parking, Non-smoking rooms, Air conditioning, Swimming pool

Location

Cancún, MX

Luxurious Mexican-Style Resort in the Heart of Cancún

Private Beach and Multiple Pools: Enjoy 200 meters of private beach and outdoor pools to soak up the sun.

Diverse Dining Options and Bars: Indulge in a culinary journey with 5 restaurants offering Japanese, seafood, and Mexican cuisine, along with 6 bars including a swim-up bar.

Family-Friendly Activities and Entertainment: Kids will love the dedicated restaurant and activities while adults can unwind at the spa or enjoy Mexican cuisine courses.

Experience the ultimate beach getaway at Oasis Palm - All-Inclusive. Book now to create unforgettable memories in Cancún!

Loading rooms and rates...

Location

How to Find Us

Boulevard Kukulkan Km 4.5

Cancún · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in, guests must pay a one-time Student/Youth resort fee of USD 30. Charges apply for adults between 18 and 25 years old staying from February to April. The policy is mandatory, per person, and not refundable. Cash only. Credit cards issued to people other than guests (i.e., parents, spouses, etc.) are not accepted in Mexico. Student/youth policy (year-round) student/youth Travelers are defined as any guest 24 years of age and younger traveling without a legal parent/guardian, and is applicable at all Oasis properties year-round. Generally, the Grand Oasis Cancún will be the only property accepting student/youth (not applicable to family travel). Any guests meeting the above definition of student/youth traveler are subject to the following conditions: Upon check-in, passengers must pay a one-time student/youth resort fee (charges may vary). This policy is mandatory per person and not refundable. An operator is obligated to inform all students/youths of this charge. The minimum age requirement for property check-in is 18 years of age. At least 1 guest per room must be aged 18 years or older. Minors are not permitted to stay unaccompanied. Any student group traveling with guests under 18 will require a chaperon (s). One chaperon is required per 1-19 students/youths under 18. The minimum age requirement for a chaperon is 25. All students will be assigned a special bracelet for ID purposes; this policy is applicable year-round. Please note that the legal drinking age in Mexico is 18. Government Sanitation Fee & Resort Fee: in addition to the reservation rate, once in the property (during the Check In) you must cover a charge of $225.00 Mexican pesos per room per night. *Rates are subject to change without prior notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions. A deposit may be required at the property.

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Guest Reviews

What Guests Say

7.2

Very Good

4,889 reviews

Highlights

  • +Clean and well-maintained rooms
  • +Good location for activities

Could Improve

  • –Inconsistent food quality
  • –Service issues with some staff
Cleanliness6.8

Clean and well-maintained, but some issues noted with overall organization.

Service8.0

Service is standard for this hotel tier, though some staff are noted as unhelpful.

Location7.8

Well-located, convenient for activities and tours.

Room Quality7.3

Rooms are spacious and clean, although some room-specific issues reported.

Amenities6.8

Facilities are good but limited availability for certain amenities.

Value for Money7.3

Good value for the overall experience but mixed reviews on specific aspects.

Food and Beverage6.3

Food quality was inconsistent, with complaints about wait times and content.

Overall Experience7.3

Overall enjoyable but marred by several operational issues.

Russ

Solo Traveller · Oct 2026

2

Would not recommend

Liked:Not much
Disliked:Not hotel I booked Toilet broke Safe not working iPad not work WiFi not good Entertainment very poor

via Nuitee

Ingrid Gomes

Family With Children · Oct 2026

6
Liked:Cleanliness
Disliked:Menu was repetitive... no great choices of meats or seafood

via Nuitee

Alison

Couple · Oct 2026

4

Waste of money for an all inclusive!

Liked:The property had nice updated rooms. Plenty of pillows but no balconies! The large pools were also nice. Only one swim up bar. They provided water bottles.
Disliked:The beach sucks! Hard compacted sand not teal like and no waves. Very calm and small beach. Looks like a lake not the ocean. Too many vendors trying to sell you things from the moment you stepped into the building and on the beach. For timeshares and for buying things. not peaceful at all. Buffet food was not good and the restaurants you have to book way ahead and there are only 2 to pick from! Drinks were watered down and you had to fight to get a decent brand of liquor we are talking absolute or stoleys vodka. Inside bar was better than any outside bar. Beach chairs were so uncomfortable you couldn’t lay flat. You have to pay to eat at a different restaurant and do any activities here in an all inclusive. Not a good stay at an all inclusive. No room service.

via Nuitee

Lesley

Extended Group · Sep 2026

1

Luckily only stayed for 1 night Very poor

Liked:The beach
Disliked:Very dated The rooms look like they haven’t been updated since the 70s The music is very loud at night if you are in a room overlooking the pool

via Nuitee

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