
Cancun · MX

Cancun · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Free breakfast, Full-service spa, Fitness facilities, Express check-out, Arcade/game room, Free WiFi
Location
Cancun, MX
Escape to a tropical paradise where luxury meets comfort at Oasis Palm - All Inclusive in sunny Cancun.
Relax and Rejuvenate
Indulge in the ultimate pampering experience at our serene spa, offering massages, body treatments, and revitalizing facials to melt away stress.
Fun for All
Dive into adventure with an outdoor pool featuring a thrilling waterslide, along with sauna access for ultimate relaxation—perfect for families and friends alike.
Culinary Delights
Savor delectable dishes at the Sisal Buffet, enjoy casual bites at our snack bar, and unwind at one of the 7 bars/lounges, with complimentary buffet breakfast served daily.
Don't miss out on the vacation of your dreams—book your stay at Oasis Palm today!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Reservations are required for spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>Free in-room WiFi has a 1-device limit. WiFi in public areas is also free and has a 1-device limit. </li><li>Cashless payment methods are available for all transactions.</li><li>Contactless check-out is available.</li> </ul>
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Accommodations
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Guest Reviews
Good
156 reviews
Highlights
Could Improve
Multiple mentions of dirty rooms and mold, leading to a low cleanliness score.
Some complaints of rude staff and long wait times but also mentions of great service in some dining experiences.
The beach and amenities are highlighted positively, with mentions of it being kid-friendly.
Rooms described as old, small, and having issues, leading to a below-average score.
Some positive mentions of amenities alongside reports of issues.
Mention of extra charges and dissatisfaction with the all-inclusive offering indicates poor value.
Good variety and quality of food reported but accompanied by service complaints.
Mixed reviews overall, but some guests would still return.
L4914LSjuanc
Family · Jun 2025
Terrible experience.
via tripadvisor
V3174PFstacys
Family · Apr 2025
Not delighted
via tripadvisor
shicyndy
Family · Apr 2025
Don’t book, Never Again
via tripadvisor
284krystals
Friends Getaway · Mar 2025
💩
via tripadvisor
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