Cancun · MX
Melia Casa Maya Cancun All Inclusive
8.4
Excellent248 reviews
MELIA CASA MAYA CANCUN ALL INCLUSIVE
Cancun · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
Boat tours nearby, Parasailing nearby, Area shuttle (surcharge), Free WiFi, 24-hour front desk, Terrace
Location
Cancun, MX
Welcome to Melia Casa Maya Cancun All Inclusive, your perfect getaway in paradise!
Recreational Oasis
Dive into relaxation with two outdoor swimming pools and a complimentary water park. Whether you're lounging by the poolside bar or exploring exciting recreational activities, every moment here is filled with fun.
Gourmet Dining
Savor local culinary delights at Merkado, one of our four exceptional restaurants. With multiple bars and lounges, including a refreshing poolside bar, your dining experience will be both delicious and memorable.
Comfort and Connectivity
Unwind in one of our 260 well-appointed guestrooms, featuring flat-screen televisions and minibars. Stay connected with complimentary Wi-Fi, while enjoying daily housekeeping and various convenient amenities.
Experience the ultimate all-inclusive escape at Melia Casa Maya Cancun, where adventure and relaxation unite. Book now to secure your beachfront paradise!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
<ul> <li>Pool access available from 8:00 AM to 8:00 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li><li>Only registered guests are allowed in the guestrooms. </li> <li>No pets and no service animals are allowed at this property. </li><li>A car is not required for transportation to and from this property. </li><li>Contactless check-in and contactless check-out are available.</li> </ul>
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Accommodations
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Guest Reviews
Excellent
248 reviews
Highlights
Could Improve
Several reviews highlighted cleanliness issues, including a room with mold and dirty snack areas.
Most reviews praise the friendly and helpful staff, showcasing good service.
The location is frequently mentioned positively, being close to the beach and attractions.
Room quality was generally good, but some reports of odor and discomfort were noted.
The water park and pool facilities were positively received, especially by families.
Some reviews suggest the pricing does not reflect the overall experience and extra costs in dining.
Numerous comments indicate that food quality was poor, leading to negative impressions overall.
General sentiment is positive, despite some specific issues with food and cleanliness.
Stephanie
Couple · May 2026
Nice and low tide for kids, regular food and nice place to sleep
via Nuitee
Erick
Solo Traveller · May 2026
via Nuitee
Maria
Solo Traveller · May 2026
Normal
via Nuitee
Liliana
Family With Children · Apr 2026
via Nuitee
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