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MayaFair Design Hotel

Cancún · MX

MayaFair Design Hotel

6.9
Good1,244 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /MayaFair Design Hotel
WiFi availableFree WiFiParkingFree ParkingAccessible parkingStreet parking

Check-in / Check-out

From 03:00 PM · Until 11:00 AM

Classification

4-Star Hotel

Amenities

WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning

Location

Cancún, MX

Chic Contemporary Suites

Experience modern luxury at MayaFair Design Hotel with stylish suites adorned with fashion-inspired artwork, satellite TV, and air conditioning for your comfort.

Culinary Delights

Indulge in a daily breakfast buffet and savor delectable dishes at three restaurants overseen by Chef Alberto Tuz, ensuring a delightful dining experience during your stay.

Convenient Location

Located in the vibrant heart of Cancun's Hotel Zone, MayaFair Design Hotel is surrounded by entertainment venues, shops, and attractions, offering easy access to the best of Cancun with the assistance of our friendly staff.

Book now for an unforgettable stay at MayaFair Design Hotel and immerse yourself in the perfect blend of sophistication and convenience.

Loading rooms and rates...

Location

How to Find Us

Kukulcan Boulevard Km 8.5 hotel zone

Cancún · MX

+52 998 131 1203

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 11:00 AM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Please note that a Key deposit will be requested upon arrival, which will be refunded upon departure. Please note that all rooms are different from each other and room allocation will depend on availability. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

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Guest Reviews

What Guests Say

6.9

Good

1,244 reviews

Highlights

  • +Great location
  • +Friendly staff
  • +Good value for the price

Could Improve

  • –Poor cleanliness
  • –Number of maintenance issues
  • –Service delays
Cleanliness4.7

Several reviews mentioned a lack of hygiene and dirty conditions.

Service7.7

Mixed sentiments; although some staff were kind, service delays were noted.

Location8.7

Frequent positive mentions about the hotel's prime location.

Room Quality5.7

Rooms described as old, and several issues with maintenance were reported.

Amenities6.7

Basic amenities mentioned but improvements needed.

Value for Money7.7

Good value for the price, though some elements didn't match expectations.

Food and Beverage8.2

Positive remarks about breakfast offerings but no detailed comments.

Overall Experience6.2

Overall dissatisfaction due to cleanliness and service issues reported.

EMMANUEL

Couple · Jun 2026

1

I recommend no one to stay there

Liked:Nothing
Disliked:I was very disappointed with the facility. It was not clean, and there were several issues throughout my stay. The refrigerator did not work, the water pressure was extremely low, there was little to no hot water, and the air conditioning barely worked. The overall condition of the property was unacceptable and appeared poorly maintained. I also noticed roaches, which made the experience even worse. Additionally, there were no towels or washcloths provided as expected. Due to these conditions, I was unable to enjoy my stay and would of like a full refund

via Nuitee

Karan

Couple · Jun 2026

10
Liked:I really enjoyed my stay at this hotel. The rooms were clean and comfortable, the staff was friendly and helpful, and the location was convenient. The check-in process was smooth, and the overall atmosphere was welcoming. I would definitely stay here again and recommend it to others.

via Nuitee

Bird

Solo Traveller · May 2026

7

Over all for the time I spent in the hotel was quiet relaxing and comfortable.

Liked:It was nice and quiet every night of the week I loved the bathtub in the room Bed was very comfortable. Remote control for the air conditioner was very much appreciated. The tall mirror was great! loved the light switch above the bed
Disliked:The bathtub was not cleaned. The body wash and shampoo dispensers were not refilled when empty There were no small face cloths in room possibly whole hotel My room was not cleaned on Friday and ran out of toilet paper and tissue Transportation from airport to hotel would have been very helpful because I was did not know Spanish or understand the currency I was taken advantage of and over paid however from the hotel, the young lady helped me get a taxi. She told me how much the taxi would cost which was 28.00 American dollars I let het know I only had 20 dollar bills so in front of me and the taxi driver she confirmed the price of 28 dollars and let him know I needed change. The cab driver told her would get change and she then told me. I was so appreciative of this gesture and thanked her very much. The cab driver was going to stop to get change i told him it was ok and he could have the rest for tips. He was very respectful and helpful even at airport and I was very grateful for that. Thanks again to the respectful and kind helpful Lady that worked the front desk that Sunday morning for guiding me and making me feel safe.

via Nuitee

Carlos

Solo Traveller · Apr 2026

7

It was ok for the price

Liked:A lot of stuff close by, stores in the property Air conditioning was top notch
Disliked:The water in the bathtub wouldn’t get hot

via Nuitee

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