Name: Marriott Cancun, An All-Inclusive Resort
Address: Boulevard Kukulcan Retorno CHAC L-41, Cancún, 77500
Rating: 9

Marriott Cancun, An All-Inclusive Resort, Cancún | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cancún, mx

Luxurious Beachfront Paradise

Surrounded by the Caribbean Sea, Marriot Cancun Resort offers elegant accommodations with a spa, outdoor pool, and private balconies.

Gourmet Dining Experiences

Indulge in culinary delights at 8 gourmet restaurants, from Mikado Japanese Teppan Yaki to Sasi Thai.

Family-Friendly Activities

With children's programs, a playground, and water recreational activities, there's something for everyone at Marriot Cancun Resort.

Experience the ultimate beach getaway at Marriot Cancun Resort - book your stay now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.0

Exceptional

742 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Cleanliness needs improvement
–Limited food variety

Cleanliness8.3

Some areas need more attention, but overall decent cleanliness.

Service9.3

Friendly and attentive staff made the stay pleasant.

Location9.3

Conveniently located near attractions and public transport.

Room Quality9.3

Rooms are well-furnished and comfortable.

Amenities8.8

Good amenities, though some could be updated.

Value for Money8.8

Good value considering location and service.

Food and Beverage8.8

Food was enjoyable but limited in variety.

Overall Experience9.3

Very satisfying stay with minor issues.

Shantice

Couple · Jun 2026

Good stay!

Liked:Location and great service

Disliked:There was a bathroom ceiling leak on the second day of my stay. Water was all over the bathroom floor but maintenance came to clean shortly after I notified them

via Nuitee

Rita

Extended Group · Jun 2026

Overall, we truly enjoyed our stay and greatly appreciated the dedication of the staff. We hope these suggestions will b

Liked:We stayed at the Marriott All Inclusive hotel in Cancun from May 31 through June 8, and we could not have been more pleased with the hotel staff. From the day we arrived until the day we checked out, everyone was kind, professional, and eager to help. However, we would like to recognize a few exceptional employees who went above and beyond to make us feel welcome and who consistently accommodated our dietary preferences and special requests: Jesús Roque • Rogelio Dias (Pool Manager) • Marco Zeferino • Alan Rivera • Gabriela “Gabi” Hernández • Dulce López • Víctor Pulga • William Feria • Alberto Callejas (Chef) • Flavio González (Kitchen Supervisor) • Albert Márquez (Specialty Chef) • Leonardo Ruiz • Adrian Del Valle • Jesús Gutiérrez • Liliana Orozco • Itzel Castillo • Antonio Palé • Odalys Castillo • Gustavo Villamil (Chef de Cuisine) • Julio Pérez (Executive Chef) .Tzitzi Salmeron . Dulce Alcudia We would like to express our sincere gratitude to these professionals. Their outstanding service, attention to detail, genuine kindness, and dedication made a remarkable difference throughout our stay. Team members like them transform a great hotel stay into a truly memorable experience. We hope they receive the recognition they deserve for their exceptional work and commitment to guest satisfaction. Nos hospedamos en el Marriott All Inclusive hotel in Cancun del 31 de mayo al 8 de junio y no podríamos haber estado más satisfechos con el personal del hotel. Desde el día de nuestra llegada hasta el momento de nuestra salida, todos fueron amables, profesionales y siempre estuvieron dispuestos a ayudar.

Disliked:The pool area does not have an accessible restroom nearby. The only restroom requires guests to go downstairs, and guests coming from the beach area must first go upstairs and then downstairs to access it. This is inconvenient and difficult, especially for those with mobility challenges. The pool bar does not open until 10:30 a.m. Guests using the pool area earlier in the morning do not have access to drinking water. Providing coolers with bottled water around the pool area before the bar opens would be greatly appreciated.

via Nuitee

Santa

Family With Children · Jun 2026

It was an okay stay.

Liked:I liked that it was spacious and great views

Disliked:The staff at reception, one lift not working at all, poor quality food at the Mo’s, ice cream machine not working for 4 days in a row, drinking from worn down plastic glasses at the pool

via Nuitee

Galina

Family With Children · May 2026

It’s good once you figure out there is a room dining option

Liked:The restaurant staff were very friendly and went back and forth. And they were able to get us an avocado and some hot milk. Surprisingly, there are no raw avocados in any of the restaurants. The hotel offers really great room service. There’s a large selection of food, and it’s free. It actually takes less time than going down to the restaurant and wait for serving or serving yourself.

Disliked:It’s not stroller or handicap-friendly. There’s a lack of elevators and convenient paths to the restaurants. Only stairs. It’s ridiculous. A full-size crib is not actually a full-size crib. It’s a baby crib. The hotel beach always has waves, and there are no breakwaters. We had to go to a different beach to swim safely with a child.

via Nuitee

Location

How to Find Us

Boulevard Kukulcan Retorno CHAC L-41

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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Guest Reviews

What Guests Say

9.0

Exceptional

742 reviews

Highlights

+Friendly staff
+Great location

Could Improve

–Cleanliness needs improvement
–Limited food variety

Cleanliness8.3

Some areas need more attention, but overall decent cleanliness.

Service9.3

Friendly and attentive staff made the stay pleasant.

Location9.3

Conveniently located near attractions and public transport.

Room Quality9.3

Rooms are well-furnished and comfortable.

Amenities8.8

Good amenities, though some could be updated.

Value for Money8.8

Good value considering location and service.

Food and Beverage8.8

Food was enjoyable but limited in variety.

Overall Experience9.3

Very satisfying stay with minor issues.

Shantice

Couple · Jun 2026

Good stay!

Liked:Location and great service

Disliked:There was a bathroom ceiling leak on the second day of my stay. Water was all over the bathroom floor but maintenance came to clean shortly after I notified them

via Nuitee

Rita

Extended Group · Jun 2026

Overall, we truly enjoyed our stay and greatly appreciated the dedication of the staff. We hope these suggestions will b

via Nuitee

Santa

Family With Children · Jun 2026

It was an okay stay.

Liked:I liked that it was spacious and great views

Disliked:The staff at reception, one lift not working at all, poor quality food at the Mo’s, ice cream machine not working for 4 days in a row, drinking from worn down plastic glasses at the pool

via Nuitee

Galina

Family With Children · May 2026

It’s good once you figure out there is a room dining option

via Nuitee