Name: JW Marriott Cancun Resort & Spa
Address: Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone, Cancún, 77500
Telephone: +52 998 881 2000
Rating: 9.1

JW Marriott Cancun Resort & Spa, Cancún | Member Rates | Dyme

WiFi availableFree WiFiParkingFree ParkingPrivate parkingRestaurant

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cancún, mx

Luxurious Beachfront Oasis

Exclusive Mayan-Inspired Spa: Experience spiritual revitalization at the exclusive spa offering a range of pampering treatments for ultimate relaxation.

Elegant Guestrooms with Stunning Views: Indulge in lavish amenities including flat-panel LCD TVs and luxurious bedding while soaking in breathtaking views of Cancun's white sand beaches and the sparkling Caribbean waters.

Beachfront Balconies for Serene Relaxation: Unwind on your private balcony overlooking the turquoise waters, a perfect spot to enjoy the beauty of Cancun's beachfront.

Book your stay at JW Marriott Cancun Resort & Spa for a truly rejuvenating and luxurious beach getaway.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.1

Exceptional

650 reviews

Highlights

+Excellent service
+Beautiful resort

Could Improve

–Food quality needs improvement
–Elevator issues

Cleanliness9.1

Many reviews mention spotless rooms and well-kept property.

Service9.6

Numerous mentions of friendly and attentive staff, particularly Manuel and Raul.

Location9.1

The location was easy to navigate and provides good access to amenities.

Room Quality9.1

Guests appreciated the large, comfortable rooms with good facilities.

Amenities9.1

Clean common areas and good facilities mentioned, though elevators had issues.

Value for Money9.1

Reviewers felt they received good value for the price, despite food concerns.

Food and Beverage8.1

Food quality received mixed feedback; some found it mediocre.

Overall Experience9.6

Overall, guests had an amazing experience and recommended the hotel.

Juan Andres

Family With Children · Aug 2026

Liked:We would like to sincerely thank Mr. Luis Angel Chan for his kindness, patience, and professionalism. We had an issue during our stay, and he handled it with great understanding and made sure we felt well taken care of. His excellent attitude truly made a difference in our experience. A special thank you to the Club 91 team, especially Chef Luis, for the wonderful service and delicious food. We truly appreciate everyone who made our stay so enjoyable!

via Nuitee

Aaditya

Couple · Aug 2026

Beautiful and relaxing experience

Liked:The property is located at the beachfront and is exceptionally beautiful!

Disliked:We loved everything.

via Nuitee

Filomena

Family With Children · Aug 2026

Liked:Swimming pool

Disliked:Renovation works very noisy

via Nuitee

Shyam

Extended Group · Aug 2026

Liked:Amazing property, access to beaches, great service

Disliked:Restaurants can be better. Breakfast service is overpriced and lacks attentive service.

via Nuitee

Location

How to Find Us

Boulevard Kukulkan KM 14.5 Lote 40-A Hotel Zone

Cancún · mx

+52 998 881 2000

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Daily Internet, up to 10 devices including the enhance internet. Two Complimentary snacks items per stay. Complimentary pressing services, 2 items per day. Complimentary Coffees regular or decaf, two per stay in retail shop. Complimentary Two scrub bars per stay. One hour tennis court usage per day (reservation required), Daily Fitness class for two at Pool Deck, please review schedule at Towel Hut. Weekly dancing lesson for two per stay, reservation required. Guacamole hour daily at Lobby bar for all guest . Wine tasting for two per stay (reservation required). Complimentary Drink “Don Reyes” at La 16 Speakeasy, for two people, per stay. The estimated value of these resort fee inclusions is USD 195. At our luxury haven, we believe in crafting more than just a stay – we create unforgettable memories. Discover the curated activities we've prepared for you in the following link: https://event.marriott.com/cunjw-jw-marriott-cancun-resort-and-spa/eventsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

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