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1-218-GET-DYME (1-218-438-3963)
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#593, 1401 Lavaca Street, Austin, TX 78701.
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Ibis Cancun Centro

Cancún · mx

Ibis Cancun Centro

8
Excellent1,857 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /Ibis Cancun Centro
Self parking (surcharge)Covered parkingSecured parkingRestaurantScreens / Barriers between staff and guests for safetySnack bar/deli

Check-in / Check-out

From 03:00 PM · Until 12:30 PM

Classification

3-Star Hotel

Amenities

Non-smoking rooms, Air conditioning, Restaurant, Pets allowed, Lift / Elevator, Luggage storage

Location

Cancún, mx

Modern Comforts and Convenience

Experience smart rooms with free Wi-Fi, satellite TV, and a 24-hour snack bar for your convenience. The air-conditioned rooms feature modern décor and a work desk for your comfort.

Delicious Dining Options

Indulge in traditional Mexican cuisine at the on-site restaurant and savor a breakfast that combines continental and regional flavors.

Prime Location

Located in Cancún’s commercial district, just a short drive from the airport and minutes away from the beautiful beaches. With Las Américas Shopping Centre nearby and car rental services at your disposal, your stay will be both convenient and enjoyable.

Book now to experience a perfect blend of comfort, convenience, and great location at Ibis Cancún Centro.

Loading rooms and rates...

Location

How to Find Us

Avenida Tulum y Nichupte Supermanzana 11 Manzana 2 Lote 3

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:30 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

The property accept pets with a surcharge of 300 MXN per night/petPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay.

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IBIS CANCUN CENTRO

Guest Reviews

What Guests Say

8.0

Excellent

1,857 reviews

Highlights

  • +Good location
  • +Friendly staff

Could Improve

  • –Small rooms
  • –Inconsistent amenities
Cleanliness7.6

Reviews mention unsatisfactory cleanliness in some cases, which affects the score.

Service8.6

Staff is consistently described as friendly and helpful, especially in breakfast service.

Location8.7

Conveniently located near shopping areas and the airport as mentioned in multiple reviews.

Room Quality7.1

Rooms are described as small and uncomfortable by several guests.

Amenities8.1

Basic amenities provided, mostly satisfactory but lacking in options for special dietary needs.

Value for Money8.1

Generally seen as good value for a short stay despite some concerns over price increases.

Food and Beverage7.6

Breakfast quality was mentioned negatively in reviews, affecting this score.

Overall Experience8.1

Overall, guests are satisfied but highlight areas for improvement.

Amy

Solo Traveller · Apr 2026

2
Disliked:There was no response via Booking.com or phone calls when i tried to reach out to them to organize for me a cab from Cancun Airport to the hotel which made be ripped off by the taxi drivers at the airport. I got to the hotel and the receptionist was not attentive and gave me a room that had not been cleaned and the toilet was dirty. Terrible services.

via Nuitee

Elizabeth

Solo Traveller · Apr 2026

7

Friendly staff, close to everything downtown

Liked:Great location, right downtown, close to everything
Disliked:Limited amenities in your room

via Nuitee

Francois

Couple · Apr 2026

10
Liked:Good location

via Nuitee

Luis

Solo Traveller · Apr 2026

8

Good hotel for the price

Liked:Its near the AirPort
Disliked:The air conditioner was not working properly

via Nuitee