
Cancún · mx

Cancún · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
5-Star Hotel
Amenities
Health or beauty spa nearby, Offsite parking discounted rates available, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms
Location
Cancún, mx
Stunning Caribbean Views and Endless Entertainment
Luxurious Accommodations and Activities
Indulge in wine tasting and craft-making classes during your stay at the Hyatt Zilara Cancun. The resort offers a range of activities to ensure a memorable experience for all guests.
Gourmet Dining and Vibrant Nightlife
With 6 specialty restaurants and 5 bars, guests can savor a variety of dishes and cocktails. Immerse yourself in a culinary journey and enjoy the vibrant nightlife at this adults-only all-inclusive resort.
Live Entertainment and Cultural Shows
Experience live nightly entertainment, themed parties, and cultural shows at the Hyatt Zilara Cancun. There is never a dull moment at this resort, offering something exciting for everyone to enjoy.
Book your stay at the Hyatt Zilara Cancun now for an unforgettable and vibrant getaway by the Caribbean Sea.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note the Resort does not issue refunds for no-shows or early departures. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking. All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.
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Guest Reviews
Exceptional
503 reviews
Highlights
Could Improve
Overall comments indicate a clean resort environment, although some concerns about food quality.
Numerous mentions of attentive and friendly staff, enhancing the experience.
Positive comments about the beach location and overall setting.
General positive sentiment, with mention of upgrades enhancing the stay.
Amenities were highlighted positively with enjoyable spa and activity options.
Guests felt that the experience provided good value, despite some issues with food.
Mixed reviews on food quality; some good experiences but also noted room for improvement.
Overall positive experiences reported; guests expressed a desire to return.
Escape23567875523
Family · May 2026
Rest & Relaxation with family
via tripadvisor
micklyn
Friends Getaway · May 2026
Love Hyatt Zilara
via tripadvisor
stevebF1201AB
Couples · May 2026
Olio-Olivia Restaurant
via tripadvisor
329kristim
Family · May 2026
Wonderful no stress vacation:)
via tripadvisor