Name: Hyatt Zilara Cancun - All Inclusive - Adults Only
Address: Blvd Kukulkan Km. 11.5 Zona Hotelera, Cancún, 77500
Rating: 9.4

Hyatt Zilara Cancun - All Inclusive - Adults Only, Cancún | Member Rates | Dyme

Offsite parking discounted rates availableParkingOffsite parking discounted rates availableRestaurantSwimming poolBilliards or pool table

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

5-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking, Non-smoking rooms

Location

Cancún, mx

Stunning Caribbean Views and Endless Entertainment

Luxurious Accommodations and Activities

Indulge in wine tasting and craft-making classes during your stay at the Hyatt Zilara Cancun. The resort offers a range of activities to ensure a memorable experience for all guests.

Gourmet Dining and Vibrant Nightlife

With 6 specialty restaurants and 5 bars, guests can savor a variety of dishes and cocktails. Immerse yourself in a culinary journey and enjoy the vibrant nightlife at this adults-only all-inclusive resort.

Live Entertainment and Cultural Shows

Experience live nightly entertainment, themed parties, and cultural shows at the Hyatt Zilara Cancun. There is never a dull moment at this resort, offering something exciting for everyone to enjoy.

Book your stay at the Hyatt Zilara Cancun now for an unforgettable and vibrant getaway by the Caribbean Sea.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

9.4

Exceptional

503 reviews

Highlights

+Excellent service
+Beautiful location
+Great amenities

Could Improve

–Room for food improvement
–Minor cleanliness concerns

Cleanliness9.4

Overall comments indicate a clean resort environment, although some concerns about food quality.

Service9.8

Numerous mentions of attentive and friendly staff, enhancing the experience.

Location9.9

Positive comments about the beach location and overall setting.

Room Quality9.3

General positive sentiment, with mention of upgrades enhancing the stay.

Amenities9.3

Amenities were highlighted positively with enjoyable spa and activity options.

Value for Money9.3

Guests felt that the experience provided good value, despite some issues with food.

Food and Beverage8.4

Mixed reviews on food quality; some good experiences but also noted room for improvement.

Overall Experience9.8

Overall positive experiences reported; guests expressed a desire to return.

Escape23567875523

Family · May 2026

Rest & Relaxation with family

Liked:We went to Cancun for a quick celebratory family vacay to relax and rewind. We had not previously stayed at this resort, but knew it had been renovated and just recently reopened. While we can’t compare it to the way it was, we were impressed and pleased with everything overall. Everyone was kind and always willing to help. The Spa was a great experience and I’d highly recommend! Gym was also great as was the Pilates class. Wish we would’ve utilized the gym a little more. Be sure to make reservations for the speakeasy!! The resort was not crowded at all so we had no problems finding chairs at the pool or the beach. Both pools are great as they were super clean and perfect temperature. The seaweed on the beach was a lot, but no fault of anyone at the Zilara. We didn’t have a bad food experience. If I had one recommendation or wish, it would be that there was a beach or poolside grill. Spices, the buffet, is just a few steps away though and very easy to grab something to carry out to the pool.

via tripadvisor

micklyn

Friends Getaway · May 2026

Love Hyatt Zilara

Liked:We had the best time! Not the party place I heard it was, but that was OK with me. It was very classy and upscale. The service was impeccable, food was delicious and the rooms were great. They were very large all the rooms face the ocean there’s a Jacuzzi tub on the balcony the views are just spectacular. I will definitely go back again.

via tripadvisor

stevebF1201AB

Couples · May 2026

Olio-Olivia Restaurant

Liked:We will no doubt be adding to the hotel review as the week progresses (spoiler alert - it’s been fantastic so far), but tonight we wanted to review Olio-Oliva, which is the hotel’s Italian restaurant. The setting is beautiful, covered outside with view of the ocean, and each course was delicious. In particular, we would like to recommend asking to be seated where Guillermo is your server. He was exceptional in his recommendations and service, and was a real joy throughout the evening. He made the evening all the more special.

via tripadvisor

329kristim

Family · May 2026

Wonderful no stress vacation:)

Liked:From the second we stepped onto the property, we were pampered:) drinks/cool towel and so much kindness & genuine hospitality We never needed for anything and my biggest decision was what to eat Some of the superstars we remembered but so many others: Jorge> made us feel at home on first day> lovely human being & great massage Victor sushi restaurant Diana Abi and Jose poolside> spoiled us completely Sandi Gonzalo These two made everyday so fun (& the energy!!!) Cesar speak easy Martha suite attendant Cesar and Wilson Mexican> phenomenal service & so kind Melissa hostess at spice and Mexican> always so lovely and prompt Carlos - whisky bar Erick dj > amazing DJ Danira - pool deck manager> made sure we had everything we needed all the time

via tripadvisor

Location

How to Find Us

Blvd Kukulkan Km. 11.5 Zona Hotelera

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification (must be 18 years or older to stay at hotel) and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note the Resort does not issue refunds for no-shows or early departures. Your suite is being reserved based on the occupancy information entered at the time of your booking. This information is also used to determine the total cost of your reservation. Any changes made to the number of guests in your party may affect the room category you are provided at check in and will also affect your final price. To ensure that your check in process is smooth, please contact the hotel as soon as possible to inform us of any changes to your original booking. All our rates are in US dollars and include taxes, service charges and gratuities, except for Environmental Fee in Mexico (where applicable) payable by guest at the resort.

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