
Cancún · mx

Cancún · mx
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Cancún, mx
Luxurious Accommodation with Stunning Sea Views
Nestled in Cancún, just steps away from Playa Marlin, Hotel & Museo Casa Turquesa offers a luxurious stay with a garden, free private parking, and a terrace. Indulge in exquisite dining at the on-site restaurant or unwind with a drink at the bar.
Modern Amenities and Personalized Service
Experience comfort in every room equipped with air conditioning, a flat-screen TV, and a private balcony overlooking the mesmerizing sea. Enjoy the convenience of free WiFi, room service, and a 24-hour front desk. Some rooms even feature a kitchen for added convenience.
Prime Location with Nearby Attractions
Explore the renowned Playa Ballenas, El Rey Beach, and La Isla Shopping Mall, all just a stone's throw away. With Cancún International Airport in close proximity, your dream getaway awaits at Hotel & Museo Casa Turquesa.
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
A deposit may be required at the property.
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Guest Reviews
Very Good
395 reviews
Highlights
Could Improve
Mixed to negative: several guests mention worn/deteriorated facilities and one report of a cockroach; pool and beach described as clean by some but bathroom wear noted.
Mixed but generally positive: multiple comments praise attentive and friendly staff and good customer service, though there are reports of rude reception staff and language/communication issues on arrival.
Strong positive: repeatedly praised for excellent location, balcony/sea views and beach access; many guests highlight the prime placement.
Mixed: rooms are described as large and beautifully decorated with good views, but guests report wear and tear, missing basics (cutlery, glasses, extra blanket), wrong bed configuration and some bathroom deterioration.
Moderately positive: pool and artful public spaces are praised and hotel is small and charming, but guests note limited on-site services (no restaurant at times, few parasols, limited staff) and some paid extras.
Mixed/negative: several guests feel the price is not fully justified (extra charges, unexpected pre-payment), though some note good value if expectations are modest.
Negative: breakfast described as minimal/paid with limited choices and the restaurant has limited hours, leaving guests unable to dine in some evenings.
Generally positive stay: many guests enjoyed the peaceful atmosphere, decor, views and attentive service, but issues with room condition, extra charges and occasional rude staff tempered the experience.
Claudio ricardo
Solo Traveller · Jul 2026
Good value for money, if you don’t expect to stay in a resort like hotel
via Nuitee
Maxim
Solo Traveller · Jul 2026
Good
via Nuitee
Catalin
Couple · May 2026
Great stay!
via Nuitee
Sullivan
Solo Traveller · May 2026
via Nuitee