Name: Hotel Riu Cancun - Adults Only - All Inclusive
Address: Blvd. Kukulcan Km 8.5, Manzana 50, Lote 5, Zona Hotelera, Cancun, QROO, 77500, Cancun, 77500
Telephone: +52 998 848 7151
Rating: 8.4

Free WiFiWheelchair accessible parkingFree self parkingWheelchair-accessible van parkingWheelchair-accessible on-site restaurantPool umbrellas

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Elevator, Fitness facilities, ATM/banking, Gift shops or newsstand, Shopping on site, Golfing nearby

Location

Cancun, MX

Luxurious Spa Experience

Pamper yourself with a visit to the spa offering massages, body treatments, and facials for ultimate relaxation.

Exciting Recreational Amenities

Enjoy 4 outdoor swimming pools, a nightclub, and a health club for endless entertainment options during your stay.

All-Inclusive Features

Indulge in complimentary wireless internet, babysitting services, and multiple dining options including a buffet breakfast and poolside bar.

Immerse yourself in the luxurious amenities and activities at Riu Cancun - All Inclusive for a truly memorable getaway.

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.4

Excellent

716 reviews

Highlights

+Friendly staff
+Good facilities

Could Improve

–Cleanliness issues
–Room quality needs improvement

Cleanliness7.7

Several mentions of rooms not being clean and worn bedding.

Service9.2

Staff were always smiling and helpful, and excellent service was noted.

Location9.2

Great location, within walking distance to attractions.

Room Quality7.7

Rooms are clean but need updates, and some issues were reported.

Amenities8.7

Many bars and pools, with good activities provided.

Value for Money8.2

Value for money was considered good.

Food and Beverage8.2

Food was good overall, but some quality concerns were noted.

Overall Experience8.7

Overall stay was enjoyable and guests expressed desire to return.

kennethfL3081HC

Friends Getaway · Apr 2026

Thanks Hotel Riu Cancun

Liked:What an amazing place to spend a few days instead of the air b and b . Great helpful staff and fun as heck !!

via tripadvisor

29martib

NONE · Mar 2026

RIU Cancun - Spring Break 2026

Liked:I've stayed at this resort multiple times. Enjoy we have enjoyed it every single time. The staff is wonderful...Alejandra in the lobby bar was a joy & Keke at the buffet every morning always went above & beyond couldn't ask for better people.

via tripadvisor

inderdips2026

Family · Mar 2026

Awful experience

Liked:This was an absolutely horrific experience. My family and I were attacked by other guests, and instead of helping us, the resort staff ignored us. My cousin suffered a broken nose and was pleading for assistance, yet no action was taken. We were removed from the hotel late at night without access to our belongings. Even worse, the attackers were allowed to stay. This resort clearly does not care about safety or accountability.

via tripadvisor

ekemb

Family · Mar 2026

DON’T COME HERE

Liked:I am extremely disappointed and disturbed by what happened at this resort. We were attacked and threatened, yet staff refused to help or involve proper authorities. Even with evidence and witnesses, we were treated unfairly and forced out. The lack of care and accountability is shocking.

via tripadvisor

Location

How to Find Us

Blvd. Kukulcan Km 8.5, Manzana 50, Lote 5, Zona Hotelera, Cancun, QROO, 77500

Cancun · MX

+52 998 848 7151

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
A deposit may be required at the property.

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