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Hotel NYX Cancun

Cancún · MX

Hotel NYX Cancun

8.8
Excellent828 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /Hotel NYX Cancun
WiFi availableFree WiFiParkingFree ParkingPrivate parkingParking garage

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Fitness facilities, WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms

Location

Cancún, MX

Luxurious Beachfront Location

Situated on a 14-mile pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun offers stunning views of the Caribbean Sea and Nichupté Lagoon from select rooms.

Modern Amenities

Indulge in air-conditioned rooms equipped with flat-screen cable TV, coffee maker, and free WiFi. The hotel also features the Bellavista Restaurant serving international cuisine and the Chianti Restaurant offering delectable Italian dishes.

Leisure and Adventure

Relax by the infinity pool overlooking the sea or explore water sports on the nearby beaches. Dive into the coral reefs or discover ancient Mayan sites, all just a stone's throw away.

Experience luxury and adventure at NYX Hotel Cancun. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

Avenida Kukulcan KM 11.5

Cancún · MX

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

Prices include the taxes and fees paid when you book. Some hotels charge a resort, city or service fee on arrival; where they do, the amount is shown with each room and at checkout. A valid credit card is required at check-in.

Important Information

Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. One extra child or adult will be charged USD 150 extra per person per night when using existing beds. Chianti Restaurant Policies: One complimentary dinner for every 3 nights of all-inclusive stay. Advance reservations are required. Umami Restaurant Policies: One complimentary teppanyaki dinner for every 5 nights of all-inclusive stay. Advance reservations are required. One complimentary sushi bar dinner for every 3 nights of all-inclusive stay. No advance reservations are required. Only children 8 years and older are allowed at the teppanyaki and sushi bar. Guest will be asked to pay a deposit of $150.00 USD or $3,000.00 MXN per stay. It will be refunded during check out. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

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Guest Reviews

What Guests Say

8.8

Excellent

828 reviews

Highlights

  • +Friendly staff
  • +Delicious food
  • +Beautiful beach

Could Improve

  • –Low alcohol percentage in drinks
Cleanliness8.7

The beach and hotel were noted as remarkably clean and relaxing.

Service9.2

Staff were consistently praised for being friendly and attentive.

Location8.7

Beautiful beach and easy access to activities, enhancing location enjoyment.

Room Quality8.6

Guests mentioned modern and comfortable accommodations.

Amenities8.7

Diverse amenities available, including drink service at beach and pool.

Value for Money8.6

Overall positive impressions on the value given the quality of services.

Food and Beverage9.0

Guests enjoyed a variety of delicious food options.

Overall Experience8.9

Many reviews expressed the stay as one of the best experiences of their lives.

Sam

Solo Traveller · Sep 2026

6
Liked:Champagne provided for honeymoon Free drinks at reception
Disliked:Weird band hierarchy system. Treated differently depending what band you have Restaurant was slow to cook food, and ribs were burnt World cup was on and they didn't put it on an additional TV when requested, then randomly did tirn it on 20 minutes later

via Nuitee

Steven

Couple · Aug 2026

9

Great service, food and room. This was perhaps our 8th stay at NYX

Liked:Food. Service on the beach which is rare for Allinclusive
Disliked:None

via Nuitee

Lorane

Couple · Aug 2026

7

Place is super cool, staff too ! (Wifi is not very well working but nice hôtel)

Liked:Everything was super great and valuable compared to the price, staff is friendly and very respectfull
Disliked:Wifi is not secured and switch off sometimes so some type of job are not very friendly like tech industry

via Nuitee

Lionheartrulz

Couple · Aug 2026

9
Liked:The staff was amazing, and the hotel rooms were immaculate. Food was good too. There was seaweed at that time of year but the hotel does a good job of keeping the beach as clean as possible. The highlight was seeing the turtles come up on the beach at night to lay eggs! Amazing!
Disliked:There were not enough chairs for the pool area, and there weren't enough shaded spots on the beach. The hotel is smaller (which we liked), and so the pool is a bit small. The small beach and pool facilities for the number of guests were the only real downside.

via Nuitee

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