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Hotel NYX Cancun

Cancún · mx

Hotel NYX Cancun

8.8
Excellent696 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /Hotel NYX Cancun
Offsite parking discounted rates availableParkingSelf parking (surcharge)Offsite parking discounted rates availableRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Health or beauty spa nearby, Offsite parking discounted rates available, Nightclub, Guest education on local ecosystems and culture, Fitness facilities (surcharge), Parking

Location

Cancún, mx

Luxurious Beachfront Location

Situated on a 14-mile pristine beachfront in Cancun’s hotel zone, NYX Hotel Cancun offers stunning views of the Caribbean Sea and Nichupté Lagoon from select rooms.

Modern Amenities

Indulge in air-conditioned rooms equipped with flat-screen cable TV, coffee maker, and free WiFi. The hotel also features the Bellavista Restaurant serving international cuisine and the Chianti Restaurant offering delectable Italian dishes.

Leisure and Adventure

Relax by the infinity pool overlooking the sea or explore water sports on the nearby beaches. Dive into the coral reefs or discover ancient Mayan sites, all just a stone's throw away.

Experience luxury and adventure at NYX Hotel Cancun. Book now for an unforgettable stay!

Loading rooms and rates...

Location

How to Find Us

Avenida Kukulcan KM 11.5

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and the credit card used to make the reservation is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. One extra child or adult will be charged USD 150 extra per person per night when using existing beds. Chianti Restaurant Policies: One complimentary dinner for every 3 nights of all-inclusive stay. Advance reservations are required. Umami Restaurant Policies: One complimentary teppanyaki dinner for every 5 nights of all-inclusive stay. Advance reservations are required. One complimentary sushi bar dinner for every 3 nights of all-inclusive stay. No advance reservations are required. Only children 8 years and older are allowed at the teppanyaki and sushi bar. Guest will be asked to pay a deposit of $150.00 USD or $3,000.00 MXN per stay. It will be refunded during check out. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian.

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HOTEL NYX CANCUN

Guest Reviews

What Guests Say

8.8

Excellent

702 reviews

Highlights

  • +Friendly staff
  • +Delicious food
  • +Beautiful beach

Could Improve

  • –Low alcohol percentage in drinks
Cleanliness8.7

The beach and hotel were noted as remarkably clean and relaxing.

Service9.2

Staff were consistently praised for being friendly and attentive.

Location8.7

Beautiful beach and easy access to activities, enhancing location enjoyment.

Room Quality8.6

Guests mentioned modern and comfortable accommodations.

Amenities8.7

Diverse amenities available, including drink service at beach and pool.

Value for Money8.6

Overall positive impressions on the value given the quality of services.

Food and Beverage9.0

Guests enjoyed a variety of delicious food options.

Overall Experience8.9

Many reviews expressed the stay as one of the best experiences of their lives.

Dimitar

Solo Traveller · May 2026

10
Liked:My third time visiting. Love everything about the place. Even better now with the renovations.
Disliked:N/A

via Nuitee

Karen

Couple · May 2026

7

Okay

Liked:The rooms were spacious staff were nice breakfast was very good The toilet overflowed one night but phone never worked in room so had to dress and go down to reception maintenance and cleaner were prompt but didn’t realise husbands shoes and clothes were on floor in bedroom next morning so had to wash them out and no towels were replaced that I had to stem the flow so had to request at reception
Disliked:Unless you were all inclusive very expensive for drinks and the onsite shop a walk to a shop a bit of a drag in the heat and the hotel swimming pool wasn’t that big considering the size of hotel and sometimes you can’t get in it as the water polo nets are up and swerving balls

via Nuitee

Yahya

Couple · May 2026

9

Excellent hotel with outstanding staff and wonderful honeymoon attention.

Liked:Amazing stay from start to finish. The hotel has a beautiful beach, very comfortable rooms and a great atmosphere. The staff was excellent and made our honeymoon very special by upgrading our room and preparing a lovely decoration with champagne for us at no extra charge. It was a very thoughtful gesture that we really appreciated.
Disliked:Honestly, very little to complain about. The stay was great overall.

via Nuitee

Robert

Couple · May 2026

9

Excellent customer service and boutique style hotel with great amenities.

Liked:Located on the beach, great food in all-inclusive package and shopping within walking distance of hotel.
Disliked:Noise level in hotel can be a little bothersome at times but not unbearable.

via Nuitee