Name: Hotel Kavia Plus Cancun
Address: Av. Yaxchilan, Mza 15, Lote 13, SM 22, Cancun, QROO, 77500, Cancun, 77500
Telephone: 52-998 604 0382
Rating: 8.2

Hotel Kavia Plus Cancun | Member Rates | Dyme

Free WiFiPool sun loungersFitness facilities24-hour front deskWheelchair accessibleElevator

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Fitness facilities, Free WiFi, 24-hour front desk, Wheelchair accessible, Elevator, Fitness facilities

Location

Cancun, MX

Recreational Amenities:

Enjoy the outdoor pool and fitness center at Hotel Kavia Plus Cancun.

Dining:

Savor a satisfying meal at the hotel's restaurant.

Featured Amenities:

Benefit from complimentary wireless internet, 24-hour front desk, and tour/ticket assistance.

To book your stay at Hotel Kavia Plus Cancun and explore Downtown Cancun, book now!

Accommodations

Rooms & Suites

Check-in

Check-out

Guests

Loading rooms and rates...

Guest Reviews

What Guests Say

8.2

Excellent

2,165 reviews

Highlights

+Cleanliness
+Friendly staff
+Good location

Could Improve

–Noise issues
–Amenities could improve
–Inaccurate room photos

Cleanliness7.9

Multiple reviews praised the cleanliness, but some mentioned issues like a moldy smell and poor ventilation.

Service8.7

Staff received positive feedback for being friendly and attentive.

Location8.8

Many comments highlighted the excellent location near transport and attractions.

Room Quality7.5

Some rooms had issues such as size constraints and lack of windows, impacting the comfort.

Amenities8.2

While there are some complaints regarding amenities, positive notes about the cleanliness and pool were mentioned.

Value for Money8.2

General sentiment indicated value for the price in the context of cleanliness and location.

Food and Beverage8.0

The breakfast received mixed reviews, with some positive mentions but notable complaints as well.

Overall Experience8.3

Overall experiences varied, but many enjoyed the stay despite some issues.

Laura

Couple · May 2026

Good for the price

Liked:Decent - pool was quite nice, location good for bus station; fridge in room was good ! And they provided water, toiletries and towels

Disliked:Shower was pretty rubbish

via Nuitee

Alberto

Family With Children · May 2026

Liked:Good price

Disliked:Rooms small

via Nuitee

Eduardo

Couple · Apr 2026

Clean and comfortable room. Terrible shower.

Liked:Pros: location, cleanliness, bed comfort, room size, and the staff.

Disliked:The hotel cannot keep ignoring the recurring bad reviews regarding the shower, which is absolutely terrible. The water comes out with no pressure and all over the place (the shower is likely clogged and needs a deep cleaning or replacement), and controlling the temperature is tricky (it takes a while to get hot, and, once it does, it is hard to adjust between ice cold and burning hot). I stayed in room 605, but I believe this is a common issue in the entire hotel.

via Nuitee

Maral

Couple · Mar 2026

Nice rooftop pool

Liked:The location (close to the airport) and the swimming pool on the rooftop.

Disliked:The patio mentioned in the room is very strangely put in the hallway. And there were no windows in the room facing outside which was a bit claustrophobic and dark.

via Nuitee

Location

How to Find Us

Av. Yaxchilan, Mza 15, Lote 13, SM 22, Cancun, QROO, 77500

Cancun · MX

52-998 604 0382

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>No pets and no service animals are allowed at this property. </li><li>Alcohol is not served or permitted at this property. </li> </ul>

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Guest Reviews

What Guests Say

8.2

Excellent

2,165 reviews

Highlights

+Cleanliness
+Friendly staff
+Good location

Could Improve

–Noise issues
–Amenities could improve
–Inaccurate room photos

Cleanliness7.9

Multiple reviews praised the cleanliness, but some mentioned issues like a moldy smell and poor ventilation.

Service8.7

Staff received positive feedback for being friendly and attentive.

Location8.8

Many comments highlighted the excellent location near transport and attractions.

Room Quality7.5

Some rooms had issues such as size constraints and lack of windows, impacting the comfort.

Amenities8.2

While there are some complaints regarding amenities, positive notes about the cleanliness and pool were mentioned.

Value for Money8.2

General sentiment indicated value for the price in the context of cleanliness and location.

Food and Beverage8.0

The breakfast received mixed reviews, with some positive mentions but notable complaints as well.

Overall Experience8.3

Overall experiences varied, but many enjoyed the stay despite some issues.

Laura

Couple · May 2026

Good for the price

Liked:Decent - pool was quite nice, location good for bus station; fridge in room was good ! And they provided water, toiletries and towels

Disliked:Shower was pretty rubbish

via Nuitee

Alberto

Family With Children · May 2026

Liked:Good price

Disliked:Rooms small

via Nuitee

Eduardo

Couple · Apr 2026

Clean and comfortable room. Terrible shower.

Liked:Pros: location, cleanliness, bed comfort, room size, and the staff.

via Nuitee

Maral

Couple · Mar 2026

Nice rooftop pool

Liked:The location (close to the airport) and the swimming pool on the rooftop.

Disliked:The patio mentioned in the room is very strangely put in the hallway. And there were no windows in the room facing outside which was a bit claustrophobic and dark.

via Nuitee