
Cancún · MX

Cancún · MX
Check-in / Check-out
From 03:00 PM · Until 12:00 PM
Classification
4-Star Hotel
Amenities
WiFi available, Free WiFi, Parking, Free Parking, Non-smoking rooms, Air conditioning
Location
Cancún, MX
Luxurious Accommodations
Hotel Kavia in Cancún offers air-conditioned rooms with free WiFi, city views, and modern amenities like flat-screen TVs and safety deposit boxes. Some rooms even feature charming patios, ensuring a comfortable stay for every guest.
Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or on the terrace, enjoying the beautiful surroundings and sunny weather. The hotel's restaurant serves delicious American cuisine, providing a convenient dining option for visitors.
Convenient Location
Situated near popular attractions like Cancun Government Palace and Cancun Bus Station, Hotel Kavia is the perfect choice for travelers interested in exploring the city. With a 24-hour front desk and currency exchange services, guests can enjoy a seamless and enjoyable stay.
Experience luxury and convenience at Hotel Kavia in Cancún - book your stay now!
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Location
Policies
Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
When booking 3 rooms or more for more than 3 nights, different policies and additional supplements may apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. In the event of an early departure, the property will charge you the full amount for your stay. Parking is subject to availability due to limited spaces. This property is located in a busy area so guests might experience some noise. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
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Accommodations
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Guest Reviews
Very Good
1,953 reviews
Highlights
Could Improve
Mixed reports: several guests note rooms are clean, but multiple mentions of musty/old smells, issues with bedding/pillows, and pool cleanliness concerns reduce the score.
Mostly praised: many reviews highlight friendly, attentive staff and quick communication; a few reports describe rude behaviour, so overall service is good but not flawless.
Consistently very positive: repeatedly mentioned as central, near ADO and transport, close to bars and restaurants — a clear strong point of the hotel.
Mixed: several guests find rooms and beds comfortable, but others report small/dark rooms, uncomfortable pillows, poor soundproofing, noisy AC and weak shower pressure.
Underwhelming: pool praised but criticized for short hours and occasional cleanliness; restaurant and breakfast hours/options are limited; some facilities (fans/AC) reported as problematic.
Generally positive: some guests note accessible pricing and good location making it good value, though complaints about misleading photos and room condition temper this.
Basic offering: breakfast described as limited with few options and restrictive restaurant hours; overall F&B is adequate but not a highlight.
Overall travellers report a good experience driven by location and helpful staff, tempered by maintenance, noise and some cleanliness/amenity issues.
Rumana
Family With Children · Aug 2026
via Nuitee
Claudia
Extended Group · Aug 2026
via Nuitee
Natalia
Family With Children · Jul 2026
We liked it
via Nuitee
Hermann
Solo Traveller · Jun 2026
via Nuitee
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