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Hotel Kavia Cancun

Cancun · MX

Hotel Kavia Cancun

7.6
Very Good102 reviews
  1. Hotel Collection
  2. /Hotels in Cancun
  3. /Hotel Kavia Cancun
Free WiFiFree self parkingFree valet parkingPool sun loungersConcierge service24-hour front desk

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free WiFi, 24-hour front desk, Terrace, Concierge service, Wheelchair accessible, Elevator

Location

Cancun, MX

Discover a tropical oasis at Hotel Kavia Cancun, where comfort meets convenience in the heart of Downtown Cancun.

Relaxation at its Best

Unwind by our stunning outdoor pool or soak up the sun from our inviting terrace, perfect for relaxation and rejuvenation.

Culinary Delights

Savor exquisite meals at our onsite restaurant, or grab a quick snack from the cafe. Enjoy room service for a cozy dining experience in your air-conditioned room.

Seamless Connectivity

Stay connected with complimentary Wi-Fi throughout the hotel and take advantage of our business center. Our friendly 24-hour front desk and free valet parking ensure a stress-free stay.

With prime access to local attractions and comfortable accommodations, your perfect getaway awaits. Book your stay at Hotel Kavia Cancun today!

Loading rooms and rates...

Location

How to Find Us

Calle Claveles Lt 07 09 Mz 4 SM 22, Downtown, Cancun, QROO, 77500

Cancun · MX

52-998-2177742

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).</li> </ul>

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HOTEL KAVIA CANCUN

Guest Reviews

What Guests Say

7.6

Very Good

102 reviews

Highlights

  • +Smooth booking process
  • +Efficient service
Cleanliness8.2

Standard quality for this hotel tier.

Service8.2

Specific sentiment from text: I booked the same day and everything went smoothly.

Location8.2

Standard quality for this hotel tier.

Room Quality7.2

Standard quality for this hotel tier.

Amenities7.2

Standard quality for this hotel tier.

Value for Money7.2

Standard quality for this hotel tier.

Food and Beverage7.2

Standard quality for this hotel tier.

Overall Experience7.8

Standard quality for this hotel tier.

Sandra

Family With Children · Apr 2026

9

WHAT!! NO LIQUOR ALLOWED??🤷‍♀️

Liked:Hotel was in downtown close to restaurants, shopping, and transportation. There was a nice refreshing pool, and another on the roof that was being remodeled. The rooms were large and modern with comfortable beds and a large walk in shower that was great for my mom who uses a walker. The Restaurant in lobby was delicious and convenient. Staff was very nice & helpful.
Disliked:Didn't like the fact that we could NOT bring alcoholic drinks to OUR room or anywhere on the property for fear of being evicted and the Hotel could be shut down! Thought that was unusual since WE ARE IN MEXICO!!! They could also use bars in the bathroom for handicap accessibility.

via Nuitee

Juan Rodriguez

Solo Traveller · Apr 2026

7
Liked:It is near to Parque de Las palapas
Disliked:There were very noisy guests. They were screaming and hitting doors. To be honest I've expected more since there is no comparison between the one in Monterrey and the one in Cancun. I lost my expectations of Kavia, when I arrived to the one in Cancun.

via Nuitee

Marcette

Solo Traveller · Mar 2026

4

Hotel Luma by Kavia was disappointing stay in Centro Cancun

Liked:I liked the property is located on AV Talum a major street in Centro Cancun (downtown). The property is located about 2-3 blocks from ADO bus station. City transportation, food and shopping is accessible once you walk outside the main lobby doors. The room and hotel was clean. The front desk staff and house keeping were kind.
Disliked:I stayed in room 101. I didn’t like my room despite being told the elevator was broken. I didn’t like the two hard beds. The room didn’t come with blankets on the bed. For the lights, air conditioning to work my key card had to remain in the light slot. I had to request a plunger because the toilet was backed up. The air conditioning did not have an adjustment switch, it was either on or off. The room was old, for the amount of money paid per night the price should have been discounted. The loud noise from the club was annoying. I didn’t raise the shade because I didn’t want anyone looking in on me. The room didn’t have a microwave. Last the towels were old and warm and no face- wash clothes provided. The water from the shower got all over the floor. The cold wet tile can cause a slip and fall. I will not return to this hotel in Cancun. The hotel is located right next door to an abandon building.

via Nuitee

Felipe

Extended Group · Mar 2026

9

Went great!

Liked:Room was a bit smaller than expected but the facilities were clean, worked well, was cozy, the AC worked fine. It was a great experience in general. The breakfast was delicious and the staff was very polite.
Disliked:Nothiing

via Nuitee