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Hotel Imperial las Perlas

Cancun · MX

Hotel Imperial las Perlas

6.6
Good145 reviews
  1. Hotel Collection
  2. /Hotels in Cancun
  3. /Hotel Imperial las Perlas
Free WiFiFree self parking24-hour front deskTerraceBreakfast available (surcharge)Smoke-free property

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Free WiFi, 24-hour front desk, Terrace, Breakfast available (surcharge), Smoke-free property, Free reception

Location

Cancun, MX

Welcome to Hotel Imperial Las Perlas, your perfect getaway in the heart of Cancun!

Recreation Amenities

Dive into relaxation with our refreshing outdoor pool, or soak in breathtaking views from our scenic terrace, perfect for unwinding after a day of exploration.

All-Inclusive Delights

Enjoy seamless dining experiences with our all-inclusive rates that cover delicious meals and beverages. Relish sumptuous dishes at our onsite restaurants or grab a quick snack at our cozy café.

Comfortable Accommodations

Retreat to one of our 115 air-conditioned rooms, each equipped with LED televisions and complimentary toiletries to ensure a comfortable stay. Daily housekeeping and room service are also at your convenience.

Don't miss out on a fantastic stay at Hotel Imperial Las Perlas – book your experience today!

Loading rooms and rates...

Location

How to Find Us

Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500

Cancun · MX

52-998 849 5200

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 9:00 AM to 8:00 PM.</li><li>Up to 2 children 5 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. </li><li>No pets and no service animals are allowed at this property. </li><li>Contactless check-in and contactless check-out are available.</li> </ul>

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HOTEL IMPERIAL LAS PERLAS

Guest Reviews

What Guests Say

6.6

Good

145 reviews

Highlights

  • +Helpful staff
  • +Quiet location

Could Improve

  • –Limited food variety
  • –Not much to do on-site
Cleanliness6.7

The building is older but clean and accessible.

Service7.7

Staff was very helpful after initial language barrier.

Location7.8

Easy to walk to the pool, nearby beach, and convenient for cabs to plazas.

Room Quality5.7

Not much detail in the reviews, but it is noted the property is older.

Amenities5.7

Older building with basic amenities; not all-inclusive.

Value for Money6.7

Good if you can take care of your own needs.

Food and Beverage6.2

Limited variety, but good chilaquiles served every morning.

Overall Experience6.2

More like a hostel; good place for those looking for a simple stay.

ianwinterbottomiw

Couples · Jul 2025

10

Very happy customers

Liked:We went for a second visit to Mexico for a break from life, this time we booked this hotel and it being 3* were not expecting much. All we require is a clean room and a comfy bed which we got. The staff were fantastic and even though we had to change rooms it was great as we got a ground floor room 503 by the way which was brilliant as my wife is on crutches and therefore the room opening directly out to the pool was a bonus. Transport from this hotel either by bus or Taxi is great and very cheap. Hilda in the restaurant was brilliant and my wife was always chatting with her. We made a couple of good friends whilst there who were from El Paso and we are hopefully meeting up in March next year. This place is exactly what is says, clean friendly and well positioned. If you want 5* then pay over the odds . As for My wife and I we will be back.

via tripadvisor

J801VSandyd

Solo Travel · Jun 2025

10

Great little place

Liked:Great base of a hotel. Perfect for traveling and activities off site! Cheap enough to get you to cancun (£840) with return flights/transfers and AI. If you are looking for a resort style hotel with multiple restaurants etc you will not be happy. I think that's where the negative reviews have came from (people not doing their research). Ican highly recommend the isla mujeres trip and the atv experience. There is two shops on site.

via tripadvisor

Vacationer674209

Family · May 2025

8

Great stay

Liked:I visited with my children. I do believe they’re in the process of improving the hotel, we booked a room and was disappointed however after expressing my concerns with staff, they quickly changed our room. He listened to our concerns and made me feel a lot better. The bar and wait staff were very attentive. In particular, Carlos on the bar was always so lovely and patient with me and my daughters. There was one particular waiter, an older man who honestly, I think was absolutely amazing. He never stops! He’s constantly making sure everyone is okay, seeing if anyone needs a drink, the women were quite relaxed and a lot of the time chatting to each other whilst this man (I wish I got his name) attended every table. He deserves so much recognition. The man on reception (I believe maybe a manager) was so kind and helpful, took the time to talk to us and even teach my girls some Spanish. It isn’t the fanciest place and food isn’t suitable for kids, however you get what you pay for. Our holiday was amazing and so memorable mainly because of the people there. The hotel has 24/7 security which was great as a single mum travelling, made me feel a lot safer. We will definitely return! Thank you!

via tripadvisor

glorialZ4951UK

Family · May 2025

10

Had a great time

Liked:The staff is incredible and helpful Location was excellent..you can take the bus anywhere you want to go we had a great time😊for the price was fantastic..easy to bus or Uber downtown and security is awesome we met great friends ..pool is great..very friendly staff .will go back for sure

via tripadvisor