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Hotel Del Sol

Cancún · mx

Hotel Del Sol

7.5
Very Good171 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /Hotel Del Sol
Offsite parking discounted rates availableParkingOffsite parking discounted rates availableConcierge serviceAir conditioningTerrace

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

3-Star Hotel

Amenities

Offsite parking discounted rates available, Parking, Air conditioning, Terrace, Family rooms, Luggage storage

Location

Cancún, mx

Explore Cancun's Best

Located in sunny Cancun, Mexico, Hotel del Sol is the perfect base for your adventures. Dive into the crystal-clear waters for scuba-diving, snorkeling, and sailing, all just moments away. Explore the vibrant local shops and immerse yourself in the culture.

Comfortable Stay

Each guestroom at Hotel del Sol is equipped with air-conditioning and satellite television, ensuring a comfortable and relaxing stay. After a day of exploration, unwind in the cozy rooms designed for your utmost comfort.

Convenient Dining Options

Indulge in delicious meals at the hotel's restaurant and bar, offering a convenient dining experience for guests. Enjoy a variety of dishes and drinks without having to leave the comfort of the hotel.

Book your stay at Hotel del Sol now and make the most of your Cancun getaway!

Loading rooms and rates...

Location

How to Find Us

Avenida Lopez Portillo Manzana 2Lote 1A Super Manzana 85

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note that a daily sanitation fee of USD 1.34 applies and must be paid upon arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

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HOTEL DEL SOL

Guest Reviews

What Guests Say

7.5

Very Good

171 reviews

Highlights

  • +Convenient location
  • +Room as shown in pictures

Could Improve

  • –Water issues
  • –Insect in room
  • –Poor service at reception
Cleanliness6.3

There was a bug in the room, which affected cleanliness perception.

Service8.8

Standard quality for this hotel tier, though reception was not very friendly.

Location8.8

Convenient location for going to Puerto Juarez.

Room Quality6.8

The room was as shown in pictures but had issues with amenities.

Amenities5.8

Water issues and poor air conditioning affected the experience.

Value for Money8.8

Good option for the cost.

Food and Beverage7.8

Standard quality for this hotel tier.

Overall Experience7.3

The stay did not meet expectations due to various issues.

Wenndee

Extended Group · Feb 2026

6
Liked:No breakfast offered.
Disliked:Only instant coffee in the lobby. No coffee in room. Disappointing. No breakfast offered.wifi only available in the lobby. Couldn't connect in the room.

via Nuitee

sam leslie

Family With Children · Dec 2025

10

Beautiful hotel.

Liked:The hotel was outstanding,the cleaners were in every morning cleaning the rooms & changing the bedding.All the staff were friendly even though they could only speak Spanish. The hotel was straight across from the beach,shops & bus rides. I would definitely recommend the hotel del sol.
Disliked:The beds were very hard & rather uncomfortable.

via Nuitee

John

Solo Traveller · Mar 2025

5

Passable

Liked:Clean newly decorated rooms.
Disliked:No breakfast facilities although booking.com sold it as breakfast included. Beds very uncomfortable.

via Nuitee

Stefan

Young Couple · Feb 2025

5

Okay for a very short stay.

Liked:The hotel is only 5 minutes from the ferry port wich is probably the only reason to book your room there if you want to spend the weekend on isla mujeres without booking a hotel on the island .The staff is very friendly and will help you if you need something.There is a public beach 5 minutes to the left of the hotel with some amazing local restaurants wich serve the best and freshest seafood I have ever eaten.I can recommend Patcho’s , that’s where we ate but I am sure all the others are just as good.A must go to place if you have booked a stay at the hotel
Disliked:The hotel has seen its days.The rooms are Okay for a short stay.The beds are the worst,the mattresses are very old and uncomfortable also there are no amenities except some freeze dried coffee inside the breakfast room (no breakfast available)no small fridge inside the room so don’t bring food that needs cooling

via Nuitee