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Hilton Cancun Mar Caribe All-Inclusive Resort

Cancun Ā· MX

Hilton Cancun Mar Caribe All-Inclusive Resort

8.6
Excellent494 reviews
  1. Hotel Collection
  2. /Hotels in Cancun
  3. /Hilton Cancun Mar Caribe All-Inclusive Resort
Free WiFiFree self parkingFree valet parkingSecured parkingWheelchair-accessible on-site restaurantPool umbrellas

Check-in / Check-out

From 03:00 PM Ā· Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Full-service spa, Free beach cabanas, Free WiFi, 24-hour front desk, Garden

Location

Cancun, MX

Experience paradise at Hilton Cancun Mar Caribe All-Inclusive Resort, where luxury meets relaxation.

Indulgent Spa Retreat

Unwind at our full-service spa, offering rejuvenating massages, soothing body treatments, and refreshing facials, ensuring your wellbeing is our priority.

Family Fun and Recreation

Dive into endless fun with 13 sparkling outdoor swimming pools, complete with a thrilling waterslide and invigorating sauna, providing the perfect setting for memorable family moments.

Culinary Delights

Savor exceptional Mediterranean cuisine at one of our 8 restaurants, including 24-hour room service for in-room dining, while enjoying refreshing beverages at our beach bar or swim-up bar.

Unlock unparalleled relaxation and adventure in Cancun. Secure your unforgettable getaway today!

Loading rooms and rates...

Location

How to Find Us

Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500

Cancun Ā· MX

52-998-689 2660

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li> <li>One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). </li> </ul>

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HILTON CANCUN MAR CARIBE ALL-INCLUSIVE RESORT

Guest Reviews

What Guests Say

8.6

Excellent

494 reviews

Highlights

  • +Family-friendly amenities
  • +Friendly and helpful staff

Could Improve

  • –Cleanliness issues
  • –Food quality dissatisfaction
Cleanliness7.1

Multiple complaints about cleanliness and bed bugs.

Service9.0

Overall friendly staff, but service was slow and sometimes understaffed.

Location10.0

Good location with fun activities and nice views.

Room Quality8.1

Issues with room cleanliness and bathroom functionality noted.

Amenities9.5

Good range of activities for families, though some facilities may require extra payment.

Value for Money8.6

All-inclusive package did not deliver as expected, leading to dissatisfaction.

Food and Beverage7.5

Food options lacking quality and diversity, with complaints about additional charges.

Overall Experience9.1

Despite some issues, enjoyed the stay overall but would consider other options.

M4306CSclairec

Family Ā· May 2026

10

Hilton Cancun Mar Caribe

Liked:The Hilton Cancun Mar Caribe resort was an excellent experience to share. It was a great first trip with the whole family. They keep the beach and resort clean, and the service is excellent. Our favourite servers were Wilfredo and his crew, who worked at the Vila buffet. Overall, the whole experience was amazing for families, but also for couples. I recommend this resort highly.

via tripadvisor

Dalectro

Couples Ā· May 2026

10

Nice property pleasant stay

Liked:Located close to downtown but far enough from crowds. Excellent service. Kudos to Ignacio, Ruben excellent mixology bartenders and Daniel beach server. Very attentive had a great time.

via tripadvisor

P5203YFjillianh

Couples Ā· May 2026

10

Experience at the Resort

Liked:My boyfriend and I visited this resort for a week as a break in-between classes and it has been one of the most enjoyable vacations we've taken together! The staff, atmosphere, activities, and proximity to the beach was perfect. We were also Enclave Guests. Location - there were many tours offered to us from jet ski, to the mayan ruins, and Isla Mujeres. We did the trip to Isla Mujeres and it was amazing! We were able to snorkel and enjoy about an hour long boat ride and visit the island, very beautiful and clear waters with no waves, so very enjoyable. Although we didn't venture outside of the resort on foot, we heard there were many things walking distance. Rooms Our room was very nice and the bed was comfortable, slightly firm, but to my liking. We had the oceanfront room via enclave and it was very nice for early morning viewing ht sunrise or late at night watching the waves roll on. The shower and tub were separate in the room and amazing, super spacious and they had lighting that made for great ambience. Cleanliness - The housekeeping staff were really on top of it and replenished our towels, fridge, and other amenities. The dining rooms and pool side were well kept as well, the staff was onto of it the entire time. Staff: - The staff was amazing, I felt very appreciated and taken care of while out on the pool by the Seasalt staff. Specifically our favorite bartender Santiago, he always greeted us pleasantly and kept the vibes good. He had great banter and made some of the best drinks. - I cannot recall his name, but we had an amazing server at La Luce, the Italian restaurant. He was very attentive and you could tell he really loved his job from how he spoke about the dishes and the establishment. We were guided by Mari to sit outside around sunset and it was beautiful, highly recommend. - One of our favorite servers out of the whole experience was Santiago from The VeLa. He served us breakfast and lunch most days and never failed to put a smile on our face. He is very joyous and a happy man who also seems to love his job. He remembered our drink orders and brought us a special fruit platter with a parfait and had a very exceptional chef make us a personal dessert prior to us leaving during our last meal with him. I would recommend requesting him to have an all around amazing experience in VeLa (the buffet). - The entertainment staff was AMAZING, although a bit intimidating at first, they really attempt to get you involved and participate! Michelle, Gonzalez (may have spelt this wrong), and Christopher were amazing during the water aerobics class and really knew how to get the party going. Amazing energy and spirit that carried on through out the week. - We also enjoyed the activities that were held on the Chala Sky Bar at night, the two men who MC'd the events were amazing as well. Food: - For the majority of the food we had an excellent experience. I will say my favorite was the steakhouse, I really enjoyed the New York. My boyfriend's favorite was La Luce. He had an amazing mushroom dish, I had the lamb rack which ws equally as good. Teppanyaki was a phenomenal experience, but the portion size was a bit smaller than I would have expected, food was very enjoyable. My overall favorite spot was the cafe, they had the best carrot cake ever.

via tripadvisor

kaitlyna383

Family Ā· May 2026

10

Perfect

Liked:10/10 can and washed sheets cleaned the shower every hour i know shocking.

via tripadvisor