Name: Hilton Cancun Mar Caribe All-Inclusive Resort
Address: Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500, Cancun, 77500
Telephone: 52-998-689 2660
Rating: 8.6

Hilton Cancun Mar Caribe All-Inclusive Resort | Member Rates | Dyme

Free WiFiFree self parkingFree valet parkingSecured parkingWheelchair-accessible on-site restaurantPool umbrellas

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Meeting rooms, Full-service spa, Free beach cabanas, Free WiFi, 24-hour front desk, Garden

Location

Cancun, MX

Experience paradise at Hilton Cancun Mar Caribe All-Inclusive Resort, where luxury meets relaxation.

Indulgent Spa Retreat

Unwind at our full-service spa, offering rejuvenating massages, soothing body treatments, and refreshing facials, ensuring your wellbeing is our priority.

Family Fun and Recreation

Dive into endless fun with 13 sparkling outdoor swimming pools, complete with a thrilling waterslide and invigorating sauna, providing the perfect setting for memorable family moments.

Culinary Delights

Savor exceptional Mediterranean cuisine at one of our 8 restaurants, including 24-hour room service for in-room dining, while enjoying refreshing beverages at our beach bar or swim-up bar.

Unlock unparalleled relaxation and adventure in Cancun. Secure your unforgettable getaway today!

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

8.6

Excellent

494 reviews

Highlights

+Family-friendly amenities
+Friendly and helpful staff

Could Improve

–Cleanliness issues
–Food quality dissatisfaction

Cleanliness7.1

Multiple complaints about cleanliness and bed bugs.

Service9.0

Overall friendly staff, but service was slow and sometimes understaffed.

Location10.0

Good location with fun activities and nice views.

Room Quality8.1

Issues with room cleanliness and bathroom functionality noted.

Amenities9.5

Good range of activities for families, though some facilities may require extra payment.

Value for Money8.6

All-inclusive package did not deliver as expected, leading to dissatisfaction.

Food and Beverage7.5

Food options lacking quality and diversity, with complaints about additional charges.

Overall Experience9.1

Despite some issues, enjoyed the stay overall but would consider other options.

G2928FWpatricks

Couples · Jun 2026

Amazing staff

Liked:Bartenders Edger by the pool, Irving on 6th floor were amazing, kind and fast plus they always remembered what you drink and are excellent with recommendations. Reyes, JC and Leon out in the pool area always made sure we had everything we needed from drinks to food to comfort we were never left wanting. We are diamond members and were treated as such, because they were so amazing so was every other person staying here. Reyes especially made the stay amazing by being so prompt and friendly. Ricardo our waiter at maxal the Mexican restaurant on site was also so incredible. Even if the food was no good we still would have been thrilled because of his level of service luckily the food there was absolutely amazing. He will give you recommendations on what to order, just trust him and you will be very happy. Altogether we loved our stay and could not have been happier. Exceeded all expectations and they were high coming into the trip. Thank you!!

via tripadvisor

pinol265

Family · Jun 2026

Family Friendly

Liked:Overall very good experience . Had a little trouble with restaurant reservations but Jarlin helped tremendously and took care of our family the rest of our stay .From Alejandro the pool waiter to especially Johnny our Vela buffet waiter we couldn’t ask for more . Great rooms , clean pool , good service and very friendly . Ciao for now till we meet again !!!

via tripadvisor

gregorycM7127SR

Family · Jun 2026

Go see Irving at the Enclave lounge!

Liked:Had a fantastic time at the Hilton Mar Caribe. Can't say enough about Irving the bartender in the Enclave lounge. Best bartender on property!

via tripadvisor

Q5917ZTashleyl

Family · Jun 2026

A Birthday Week to Remember at Hilton Cancun Mar Caribe

Liked:We had an incredible stay at the Hilton Cancun Mar Caribe last week, and it happened to coincide with my birthday — the staff went above and beyond to make it special, including a birthday serenade and lovely desserts at the Asian/sushi restaurant. A huge highlight was being part of the fitness vacation exchange program as a guest instructor. Valdemar, the fitness manager, was my contact and made the whole experience seamless — such a breath of fresh sunshine and energy. The variety of classes and fun events at the property (the martini class at the 64 bar was a fun surprise!) made the whole week feel like a great mix of work and vacation. The spa was another standout. I got a massage that was fantastic, and my cousin did the massage/facial and foot reflexology special — both highly recommended. We also went through the hydrotherapy circuit multiple times and loved every round of it. Food-wise, the hibachi was a blast and great fun for the table. Staff across the resort were consistently helpful whenever we had questions, and housekeeping kept our room spotless and always made sure we had plenty of water. We visited during a slower, lower-occupancy season, which was a nice bonus — we never had trouble finding a chair by the pool or beach. Overall, a wonderful resort with a great fitness program, excellent spa, fun classes/events, and attentive staff from top to bottom. Would absolutely come back!

via tripadvisor

Location

How to Find Us

Boulevard Kukulcan Km 17, Zona Hotelera, Cancun, QROO, 77500

Cancun · MX

52-998-689 2660

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation. </li> <li>One child 17 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. </li><li>The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. </li><li>Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section). </li> </ul>

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