Cancún · mx
Hacienda de Castilla
7.4
Very Good223 reviews
HACIENDA DE CASTILLA
Cancún · mx
Check-in / Check-out
From 12:00 AM · Until 12:00 PM
Classification
3-Star Hotel
Amenities
Offsite parking discounted rates available, Parking, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant
Location
Cancún, mx
Outdoor Swimming Pool and Free Wi-Fi
The hotel boasts an inviting outdoor swimming pool perfect for a refreshing dip after a day at the beach. Stay connected with complimentary Wi-Fi available throughout the property.
Mexican Cuisine at La Hija de Villa
Indulge in authentic Mexican flavors at the on-site bar-restaurant, La Hija de Villa. Immerse yourself in the vibrant culinary scene while enjoying live entertainment and sporting events.
Convenient Location and Shuttle Service
Located just a short drive from Playa Blanca Beach and Puerto Juarez Harbour, the hotel offers easy access to nearby attractions. Take advantage of the shuttle service for a hassle-free journey.
Experience the best of comfort and convenience at our hotel. Book your stay now for a memorable getaway.
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Location
Policies
Check-in from 12:00 AM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.
Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.
All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.
Please note that the Hotel features the distinctive "M" of Moderniza certificate. Please note that a "$82.00 MXN" environmental fee will be charged upon arrival. Groups generated on this platform and/or hidden groups through different agencies, a charge of $250.00 MXN per room per night will be made at the time of check-in. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.
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Guest Reviews
Very Good
223 reviews
Highlights
Could Improve
Multiple reviews mention cleanliness issues, including cockroaches and dirty amenities.
Most reviews highlight the friendly and helpful staff.
Central location but described as in a dodgy area, affecting perceived safety.
Some rooms have issues like poor water pressure and maintenance, though generally acceptable.
Facilities like the pool and billiards table are appreciated, though some are in need of upkeep.
Mixed reviews on value due to issues with service and cleanliness, but some found it satisfactory.
Comments about food cleanliness and lack of variety suggest room for improvement.
Mixed experiences overall; some guests enjoyed their stay, but significant issues reported.
Gary L
Solo Traveller · Jun 2026
via Nuitee
sorrell
Solo Traveller · May 2026
Great value, clean and tidy and beds comfy.
via Nuitee
jacqui
Family With Children · Mar 2026
Nice room, bit far out in residential run down location sadly
via Nuitee
FAKHRUDDIN
Family With Children · Jan 2026
Attention to details is important
via Nuitee