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Grand City Hotel Cancun

Cancún · mx

Grand City Hotel Cancun

8.5
Excellent360 reviews
  1. Hotel Collection
  2. /Hotels in Cancún
  3. /Grand City Hotel Cancun
Offsite parking discounted rates availableSelf parking (surcharge)Offsite parking discounted rates availableCovered parkingRestaurantSwimming pool

Check-in / Check-out

From 03:00 PM · Until 12:00 PM

Classification

4-Star Hotel

Amenities

Offsite parking discounted rates available, Non-smoking rooms, Air conditioning, Swimming pool, Restaurant, Room service

Location

Cancún, mx

Central Location and Convenience

Grand City Hotel Cancún is perfectly situated in central Cancun, just minutes away from the beach. With supermarkets, bars, and restaurants within walking distance, and major shopping centers nearby, guests can easily explore the vibrant surroundings.

Modern Rooms and Amenities

Each room at Grand City Hotel is designed for comfort and convenience, featuring modern amenities such as a flat-screen TV, microwave, and minibar. Guests can also enjoy the luxury of a private bathroom with complimentary toiletries and additional perks like a sewing kit, iron, and coffee maker.

Relaxing Pool Area and Dining Options

Unwind by the outdoor swimming pool in the hotel's serene gardens or grab a bite at the cafeteria and restaurant. The pool area is equipped with showers and toilets for added convenience, ensuring a pleasant stay for all guests.

Experience the perfect blend of comfort and convenience at Grand City Hotel Cancún - book your stay now for an unforgettable Cancun getaway!

Loading rooms and rates...

Location

How to Find Us

Avenida Yaxchilan, 154

Cancún · mx

Policies

Good to Know

Check-in & Check-out

Check-in from 03:00 PM. Check-out by 12:00 PM. Early check-in and late checkout may be available upon request.

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

Alcohol consumption on the property is not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

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GRAND CITY HOTEL CANCUN

Guest Reviews

What Guests Say

8.5

Excellent

360 reviews

Highlights

  • +Friendly staff
  • +Good location

Could Improve

  • –Cleanliness issues
  • –Room conditions vary
Cleanliness7.3

Multiple mentions of cleanliness issues such as mildew stains and rooms smelling of moisture.

Service9.3

Staff is mentioned as friendly and accommodating in multiple reviews.

Location9.3

Good location near Avenida Tulum and easily accessible.

Room Quality7.8

Rooms described as dark and in some cases, not well maintained.

Amenities8.8

General amenities mentioned are satisfactory with some specific issues like the pool.

Value for Money8.8

Rates are reasonable for the service and amenities provided.

Food and Beverage8.3

Breakfast and food options are generally well-rated, but some issues with service.

Overall Experience8.8

A decent experience overall, with specific areas for improvement.

Michal

Couple · Mar 2026

10

excellent place in downtown cancun

Liked:location
Disliked:all was good

via Nuitee

Alessandro

Couple · Mar 2026

5

Not for those who want to sleep

Liked:The room is fairly spacious and the beds are comfortable. The pool is small but nice and the staff is friendly. The coffee is cheap
Disliked:It seems that everything that is provided is also missing something. For example, there are cups and plates but no spoons, a coffee maker but no coffee. There is a biker's bar down the road that played heavy metal very loudly until 2 am or so (on a Tuesday mind you) and could hear it perfectly in the room. I had to wear my noise-cancelling headphones to sleep. There were only like 4 people at the bar when we walked by at 11pm so I guess they want the hotel guests to hear them too.

via Nuitee

Oksay

Couple · Jan 2026

8

Cancun

Liked:The location of the hotel was very good. You can wak to downtown in 10-15 minutes. The rooms were big, the beds were confortable. There was a coffee machine but there was no coffee in the room. It would be much better if they had put some for use. The shower wasn't that good, it looked old and the pressure wasn't that much. The hotel has a really nice garden and a cafe/restaurant where you can have something to eat. There is also a very small pool in the garden and some sun beds.
Disliked:The staff doesn't reply quickly to the messages you send from Booking.

via Nuitee

Franz

Couple · Dec 2025

10
Liked:Good location, cheap

via Nuitee