Name: Enigmatic Hotel Experience
Address: 14 Calle Mero, Cancun, QROO, 77500, Cancun, 77500
Telephone: 52-9982175315
Rating: 9.6

Enigmatic Hotel Experience, Cancun | Member Rates | Dyme

Free WiFiCoworking spacesConcierge service24-hour front deskGardenLuggage storage

Classification

3-Star Hotel

Amenities

Free WiFi, 24-hour front desk, Garden, Luggage storage, Concierge service, Wheelchair accessible

Location

Cancun, MX

Relax by the Pool and Enjoy Complimentary Amenities

Indulge in a stay at Enigmatic Hotel Experience, where you can unwind by the outdoor pool and explore the city with bicycles for rent. Stay connected with complimentary wireless internet, and let the concierge assist you in making the most of your trip.

Culinary Delights and Bar/Lounge

Savor a delicious meal at the on-site restaurant and sip on a refreshing drink at the bar/lounge. Immerse yourself in a gastronomic journey without leaving the comfort of the hotel.

Convenience and Comfort at Your Fingertips

With a 24-hour front desk, computer station, and luggage storage, your needs are easily met at this centrally located Cancun hotel. Make yourself at home in the uniquely decorated guestrooms, complete with all the essentials for a relaxing stay.

Book your stay at Enigmatic Hotel Experience for a memorable Cancun adventure.

Accommodations

Rooms & Suites

Check-in

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Guests

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Guest Reviews

What Guests Say

9.6

Exceptional

20 reviews

Highlights

+Friendly staff
+Clean and nice rooms
+Good location
+Great food

Could Improve

–Mosquito presence mentioned

Cleanliness9.4

Very clean and organized place as per guest reviews.

Service9.9

Staff described as friendly and helpful, enhancing the overall service experience.

Location9.9

Great location with easy access to food and local attractions.

Room Quality9.4

Rooms are pretty and well-designed according to guest sentiments.

Amenities9.4

Amenities such as pools and bathroom facilities are appreciated.

Value for Money9.4

Considered good value for the quality provided.

Food and Beverage9.4

Good food at the restaurant according to guest reviews.

Overall Experience10.0

Overall positive experience reported by guests.

davidrB9046YO

Solo Travel · Jul 2025

Liked:Nice and clean place to spent your vacay, very organized and the people working are friendly, recommend hundred percent

via tripadvisor

caroldelf

Solo Travel · May 2025

The most charming hotel in Cancun

Liked:This hotel is just perfect! Its vibe is unique, I think it goes beyond being a hotel. The pool looks like a cenote, the kitchen is big enough to cook in and the room is spacious and comfortable. Everything is very clean and organized. I had a wonderful time. I recommend it to anyone who wants to relax. Excellent for couples as it's a very charming place. I was able to enjoy the delicious bars and restaurants on Av. Nader close to the hotel, go to the beaches 15 minutes away by bus or uber and use the hotel's vintage bicycles to explore the center of Cancún. Enigmatic has several free activities for guests and I loved taking part in them, especially the guacamole lesson!

via tripadvisor

Excursion59131630884

Solo Travel · Mar 2025

Amazing hotel with an amazing restaurant

Liked:Great space to have great mexican food and the staff are amazing! I've come back to the enigmatic hotel multiple times, not only for the hotel, but specifically for this restaurant Los Compadres! 10/10 This is my favourite hotel in downtown Cancun!

via tripadvisor

taritat2014

Couples · Feb 2025

Excellent stay in Cancun

Liked:Excellent stay, we had the most amazing room in front of the pool! Much better than I initially expected. The staff were lovely both at the hostel and the bar. They also have a tattoo studio, work/internet room and very cozy environment. Would have booked again on my return but they were sold out. Conveniently located at a short walking distance from the ADO bus station.

via tripadvisor

Location

How to Find Us

14 Calle Mero, Cancun, QROO, 77500

Cancun · MX

52-9982175315

Policies

Good to Know

Cancellation

Cancellation terms vary by rate. Flexible rates allow free cancellation up to 24–48 hours before arrival. Non-refundable rates cannot be canceled or modified.

Payment

All prices are all-inclusive with taxes and fees. A valid credit card is required at check-in. No additional resort or service fees will apply.

Important Information

<ul> <li>Pool access available from 9:00 AM to 10:00 PM.</li><li>Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. </li> </ul>

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